Settings go blank...

DrByte:

I wish I knew !
Maybe it's the pending full moon ... ?

lol, maybe. :P

methodcomptech:

Array
(
)

same here.

methodcomptech:

i have the same exact version of zencart on another site just so you can see that it is working

http://www.methodcomptech.com/zencart/

same version, and did the same install, and same server. please explain to me why that one works, but, the other one doesnt. :S

If it wasn't two of you having the same problem at the same time, I'd be very inclined to suggest that you do a complete file-comparison between the two installs just to be 100% certain there were no incomplete files as a result of an FTP hiccup.

However, while it "could" be a files issue, it could also be a hosting account settings issue too, which of course something I have no control over.

What I see on my sites (just tested on PHP 4.4.4, PHP 5.1.2, PHP 5.2.3, on a XAMP (Windows apache) setup and on two commercial Linux hosts) is this:> Array

(
[configuration_value] => My Test Store Name
[x] => 24
[y] => 12
)

But you're both getting blank:> methodcomptech:

Array
(
)

Athenon:

same here.

Okay ... if you're getting no $_POST data before ANY Zen Cart files are ever executed, then ... it's gotta be something in your hosting environment.

perhaps you have some custom .htaccess settings? or your account has some configuration uniqueness for your particular vhost ?

now that you mention it, i did have some issues with ftp last night, i will brb. going to check the files. i will keep you informed. be back in a few.

DrByte:

If it wasn't two of you having the same problem at the same time, I'd be very inclined to suggest that you do a complete file-comparison between the two installs just to be 100% certain there were no incomplete files as a result of an FTP hiccup.

However, while it "could" be a files issue, it could also be a hosting account settings issue too, which of course something I have no control over.

There's something about that form that makes it work in most places...except here, I just don't know what it is :(

Most places being most setups. What version of apache are you two running?

DrByte:

What I see on my sites (just tested on PHP 4.4.4, PHP 5.1.2, PHP 5.2.3, on a XAMP (Windows apache) setup and on two commercial Linux hosts) is this:

Okay ... if you're getting no $_POST data before ANY Zen Cart files are ever executed, then ... it's gotta be something in your hosting environment.

perhaps you have some custom .htaccess settings? or your account has some configuration uniqueness for your particular vhost ?

definitely not. i have the same version of zencart on two sites as i showed you above, so, not a server issue, at least for me.

Apache version 1.3.37 (Unix)

Athenon:

What version of apache are you two running?

Apache 2.2.4 on XAMP
Apache 1.3.37 on Linux

methodcomptech:

Apache version 1.3.37 (Unix)

Really...You have it working on 1.3.37 DrByte?

methodcomptech:

definitely not. i have the same version of zencart on two sites as i showed you above, so, not a server issue, at least for me.

And your "two sites" ... their vhost configurations are identical ?

DrByte:

And your "two sites" ... their vhost configurations are identical ?

i am the host. it is the same server. everything is identical between the two.

Athenon:

Really...You have it working on 1.3.37 DrByte?

i have it working on 1.3.37 too, but, a different site. :S

methodcomptech:

definitely not. i have the same version of zencart on two sites as i showed you above, so, not a server issue, at least for me.

Just for kicks, on your non-working site can you set up another Zen Cart install in another folder (like you have the /zencart on your working site) and do a fresh install (new database would be easier to cleanup later), and see if the problem continues in that subfolder?

Athenon:

Really...You have it working on 1.3.37 DrByte?

Yes - I have it working on hundreds of sites using varying apache and php and mysql versions, without the symptoms you're reporting.

I can change the hosting environment. I have that power. But I don't know what to change where.

DrByte:

Just for kicks, on your non-working site can you set up another Zen Cart install in another folder (like you have the /zencart on your working site) and do a fresh install (new database would be easier to cleanup later), and see if the problem continues in that subfolder?

if re-uploading the files via ftp doesnt work, i guess that will be the next step. i really dont want it in a subfolder though, so, i may jest delete everything from the DB, and re-install, but, if i need a sub, like /zencart, then i just may do that. hopefully that can be avoided though.

Athenon:

I can change the hosting environment. I have that power. But I don't know what to change where.

I'm not sure what to change that would affect only the given domains.

You've already said that the vhost configurations (ie: apache directives in httpd.conf, .htaccess, etc) are "normal" and the same as other "working" domains. So based on that assumption, the anomaly is going to be hard to find.

Can you upload the zc_install/techsupp.php file and post a link? I'm mainly interested in the phpinfo components

methodcomptech:

if re-uploading the files via ftp doesnt work, i guess that will be the next step. i really dont want it in a subfolder though, so, i may jest delete everything from the DB, and re-install, but, if i need a sub, like /zencart, then i just may do that. hopefully that can be avoided though.

I'm just suggesting to do it as a test to see what happens ... whether the problem follows. Just to rule some things out.

The thing was way too big to upload here, so I posted it on a server... https://store.japanaradio.com/zencart/techsupp.php

The link was edited...this is a more recent and nicer version.

Theres also debug code in there for every sql query in or out of zencart, for effect.