Protx VSP Direct 3.x

conor:

Hi Will,

Just to let you know... a quick search of the forum for "payment_type_full" indicates that your problems are being caused by a problem with your installation of the "super orders" module.

So re-installing it might sort out your problems. Hope that helps! :)

All the best...

Conor

Thanks Conor,

That I am sure is the problem. I must have loaded the Super Orders and then having read the read me file, given up as you seem to have to rewrite most of Zencart. So I probably gave up, but did not update the sql files hence the files not being found on the database, leading to my confusion. This coincided with the server move and lots of other php files having to be changed.
I will see if uploading the sql patches sorts it out. If not I will try and remove all the files.

Thanks again

Will

Hi Conor

Hope you are well :):)

We had a letter from Barclaycard Business asking to ensure we are set up for the new Debit MasterCard- apparently need to check that the BIN is recognised by Protx (??!!). The range is 5573 47 to 5574 46.

Do you know anything about this - and would that effect your module??

I have emailed protx and will let you know what they say

Kind regards
Sarah

Hi Sarah,

How are you? :)

SarahL:

Hope you are well :):)

I am indeed, thanks for asking! The weather's starting to get nice day to day now so the brief few months a year where Ireland's one of the best places to be are on their way! :)

SarahL:

We had a letter from Barclaycard Business asking to ensure we are set up for the new Debit MasterCard- apparently need to check that the BIN is recognised by Protx (??!!). The range is 5573 47 to 5574 46.

The module doesn't make use of BIN codes specifically because they keep changing and this would force people to have to continually upgrade. It gets around the need for BIN codes by allowing the customer to choose their Card Type from the drop down... if the customer chooses the wrong card, the system can warn them after it has contacted protx, but in general people
should be okay at selecting a card type fro a drop down! :)

So no need to worry about these changes I should think!

All the best...

Conor
Ceon

I am great thanks - nice and busy and the sun is shining - what more can a girl ask for!!

Thanks for the instant reply - always great service from you guys :):) and even better no changes required - love it!!!

Thanks as always
Sarah

Hello,

Can someone please tell me how easy it is to upgrade to the payed version of this mod? I have the free mod working and im a bit concerned that I might mess it up when I upgrade.

Thx

Hi Again

Was just doing some housekeeping :yuck: and when checking the Protx FAILED TRANSACTIONS records was surprised to discover loads of INVALID & MALFORMED errors as shown below

Transaction failed Protx validation. Either an INVALID or MALFORMED response was returned.

I have checked on the protx forums and cant seem to get a clear answer as to exactly what this is. Since its making up a very large chunk of lost sales I figured I had better find out.

On a side note: We presently get a rejection rate of 11% through protx - not including duplicates from repeated attempts - it would be interesting to hear what others Commers are experiencing. And while on the subject does anyone know how to review FAILED TRANSACTIONS in Paypal

Cheers
Brinley

Hi Conor,

I have had lots of problems with my provider (45+ seconds to load a page) and have at last moved to a new host who gives me a decent speed due to the size of my database. They had a problem getting Crypt. PEAR_Blowfish installed. They managed this and the warning that I did not have it installed went from the payment module admin screen.
But I can only get the module to work in VSP Simulator mode, it will not work in the Test mode. Is this a problem if I want to go live as I am sure I used to be able to get it to work in the test mode.
Is it because I have not put it on a secure page yet, or is it anything else you can think of.

Will

Designerspecsbypost.co.uk

Hi Conor,

I think I have sorted it out.

Lets see.

Will

I have installed the module and have all the card selected. However on checkout you get the following error on step 2 of the checkout process:-

4006 : The TxType requested is not supported on this account. The value was PAYMENT.

Any idea where I've gone wrong?

Ok I have my last problem fixed but I now find that the expiry date keeps defaulting to 1970 so that people can't place an order. I've been in touch with PROTX and they say that it's something to do with my ZC setup. Does anyone know what I need to do to stop this problem?
see https://www.keela.co.uk

Hi,

high2K:

The expiry date keeps defaulting to 1970

A small change was made on the 18th and fixed on the 20th. I didn't think anyone had downloaded the module between those two dates so I didn't update the version number, something which I'd of course normally do when any change was made.

Please accept my most sincere apologies! I updated the archive on the very day you downloaded the module but didn't change the version as I thought I'd updated it before you had downloaded it. Obviously I was wrong and I should therefore have changed the version of the archive on the site to 3.6.1!

Please re-download version 3.6.0 and copy its files over your current files, it should only take a few minutes and that will be you up and working again.

Also, just so you know, the date wasn't being **set **to 1970 but simply shown as 1970 on the confirmation page, the correct date was still being used for transactions and orders still went through okay.

All the best...

Conor
Ceon

Is there a way to change the Confirmation email we get from Protx. right now it shows Zen Cart Order @ Date : Time
I would want to include the order number if its possible.

Hi,

aerosmith:

Is there a way to change the Confirmation email we get from Protx. right now it shows Zen Cart Order @ Date : Time
I would want to include the order number if its possible.

The order number isn't generated until after the transaction has been completed with Protx, so this is not possible, sorry!

All the best...

Conor

Couple of things. I upgraded this week to the latest version. Did not realise I was a couple of versions behind.

Can we have an email/newsletter to tell us when there is a new version? Especially if there are bugs/security issues.

Quote:
'Is there a way to change the Confirmation email we get from Protx.'

I don't get a confirmation email from Protx. Should I? I used to with WorldPay!

Thanks Conor

Craig

Hi Craig,

CES:

Can we have an email/newsletter to tell us when there is a new version? Especially if there are bugs/security issues.

That's something we definitely want to implement. We're snowed under at the minute though so I don't know when it will happen (we are working on new site software which will have newsletter support built in).

If there are any further security upgrades I'll notify you. At the minute there are no anticipated updates for the rest of this year.

CES:

I don't get a confirmation email from Protx. Should I? I used to with WorldPay!

No, the confirmation e-mail only applies to Protx Form, using Direct means that no e-mail will be sent by Protx (which is fine as Zen Cart sends one).

Hope that helps!

All the best...

Conor

Hi

I have placed this SetEnv DEFAULT_PHP_VERSION 5 in my .htaccess file so that I can test zen on php 5, as advised by my web host. I am running the latest version of protx direct 3.6.0

Blow fish is installed and shows up on the php server info like this.

mcrypt

mcrypt supportenabledVersion 2.5.8 Api No 20021217 Supported ciphers cast-128 gost rijndael-128 twofish arcfour cast-256 loki97 rijndael-192 saferplus wake blowfish-compat des rijndael-256 serpent xtea blowfish enigma rc2 tripledes Supported modes cbc cfb ctr ecb ncfb nofb ofb stream

DirectiveLocal ValueMaster Valuemcrypt.algorithms_dirno value**no valuemcrypt.modes_dirno value**no value
Yet I have this error showing in the module and at the top of the shop.

PROTX DIRECT: Warning: You do NOT have PEAR:Crypt_Blowfish installed on your server!

Any ideas why this is happening

Regards
Laurie

Hi

Lesson learnt. Read the documentation.

Run your testing script in the doc and turned out to be a path problem on the server.

Regards
Laurie

Hi Laurie,

chalfontgifts:

Lesson learnt. Read the documentation.

Run your testing script in the doc and turned out to be a path problem on the server.

lol I guess the time spent updating the documentation recently was worth it then!

Glad you're up and running!

All the best...

Conor
Ceon

just installed the module for the first time and it all looks good!

However, I am having the same issue as the guy in post #51 of this thread.

blank checkout_confirmation.php page. totally blank, no source code or anything?

I have pear installed and blowfish?

Did anyone else have this problem and how as it fixed?

Thanks

Francis

Update to my previous post.

It turned out pear wasnt in the right place but is now (I think!)

And all appears normal by running the suggested test script.

However now I still get a blank page on the last page of the transaction (the bit where the server goes off to protx to accept payment)

except for the digits - "123" in the top left of the page.

has anyone else encountered this and did anyone overcome?

Thanks

Francis