Image Handler 4 (for v1.5.x) Support Thread

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4 Jun 2012, 01:46 AM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by robbie269

I have installed Image Handler 4 with no problems from my end. However since installing I have had emails from my webhost like this: "The following files/folders and some of their sub directories can be overwritten by other users (permissions set to 777), this is considered unsafe and as others could change these files we recommend setting the permissions to 755 using the file manager in cPanel or an FTP program.
public_html/store/bmz_cache/b/ba81d6ef157adcd5a5973c5672beef91.image.99x100.jpg
public_html/store/bmz_cache/b/bba473373a7c31fe75bc4e9ff0134d74.image.100x100.jpg......."
All the folders are set to 755. However the actual images were set to 666 and I have since changed them to 644. The lastest email is due to a new set of products I added. So I have set them from 666 to 644 too.
Do I have to do this everytime I add a new product?

Robyn

Dunno, and this is a question you should probably ask your webhost.. Their message about folder permissions being 777 on folders where the permissions are set to 755 is curious, and I would say you need to clear that up with them first.
5 Jun 2012, 08:42 AM
zenartman

Re: Image Handler 4 Support Thread

Does IH4 add watermark to all images at push button or does one have to do it one by one which is hard work?
5 Jun 2012, 10:58 AM
Thannaree

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by niccol

Probably the class : bmz_image_handler.class.php
And the javascript : jscript_imagehover.js

Would be good places to start. However, you will need to be aware that the image needs to exist before the javascript calls it -- so using a different size of the zoom may turn out to be quite problematic.

Thanks niccol!!

I now use 3 image dimensions, which I edit and size myself. (I use this wonderful mod for the hover/zoom feature only.) The small and medium images are identical, only different in dimensions. The large images show more views/details and the images dimensions are, well, large. The mediums and larges are stored in their respective _MED and _LRG folders.

I'm trying to hover/zoom so that the large images (re-dimensioned) appear, without re-dimensioning the large images themselves.

I'll look into the files and post a solution if I find any.
5 Jun 2012, 11:26 AM
niccol

Re: Image Handler 4 Support Thread

@Thannaree
Well good luck. I suspect that you are stepping into a minefield :-)
If I was you I might step back and look at the issue again. If you really do not need IH for image scaling then do not use it all. That is what it does best and if you do not need it then it is a big overhead for nothing. You will probably find it easier to build the hover effect of your dreams from scratch than adapt IH's hover effect to do what you want.
5 Jun 2012, 11:53 AM
Thannaree

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by niccol

@Thannaree
Well good luck. I suspect that you are stepping into a minefield :-)
If I was you I might step back and look at the issue again. If you really do not need IH for image scaling then do not use it all. That is what it does best and if you do not need it then it is a big overhead for nothing. You will probably find it easier to build the hover effect of your dreams from scratch than adapt IH's hover effect to do what you want.

Thanks niccol. I am right now looking at the files and guess I should not play around as I do not have enough knowledge. I have indeed thought about finding a way to install another zoom/hover mod.

Thanks again and take care!
5 Jun 2012, 01:53 PM
ScriptJunkie

Re: Image Handler 4 Support Thread

The instructions for how to use IH4's watermarking feature can be found here: IH4 readme file > Configuration tab > Section on Watermarking

Quote:

Originally Posted by zenartman

Does IH4 add watermark to all images at push button or does one have to do it one by one which is hard work?
5 Jun 2012, 01:57 PM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by Thannaree

Thanks niccol!!

I now use 3 image dimensions, which I edit and size myself. (I use this wonderful mod for the hover/zoom feature only.) The small and medium images are identical, only different in dimensions. The large images show more views/details and the images dimensions are, well, large. The mediums and larges are stored in their respective _MED and _LRG folders.

I'm trying to hover/zoom so that the large images (re-dimensioned) appear, without re-dimensioning the large images themselves.

I'll look into the files and post a solution if I find any.

I agree with niccol.. Using IH4 JUST for the hover feature is a LOT of overhead for a feature which is NOT (never has been) the PRIMARY reason to use Image Handler..

However, reading your post, I'm not entirely sure I understand why you are not using IH4 for all this image re-sizing anyway.. Most shopowners opt for the simpler single image option (upload ONE large image and let IH4 create the optimized small medium and large images). However, if you read through the IH4 readme, you'd know that IH4 ALWAYS has supported a shopowner having three distinct small, medium, and large images if they wish.. In other words each of these could be a completely different image..

From what you have described your large image uses a different image than the small and medium image?? IH4 allows you to do do that (always has.. this is not a NEW feature this has been a feature from the beginning of IH when Tim first wrote it..). Additionally a feature introduced in v3 of Image Handler, Image Handler allows you to choose between the medium or large image for the hover image.. So I am not sure what it is you are trying to do that is so different..
5 Jun 2012, 02:14 PM
niccol

Re: Image Handler 4 Support Thread

@Diva
The bit of it that I couldn't work out in IH is how to have the large hover image a different size to the large image. I think that the aim is to have a big 'large image'. And to have the hover image a thumbnail kind of thing of that 'large image'.
5 Jun 2012, 02:48 PM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by niccol

@Diva
The bit of it that I couldn't work out in IH is how to have the large hover image a different size to the large image. I think that the aim is to have a big 'large image'. And to have the hover image a thumbnail kind of thing of that 'large image'.

Yeah, you can have the hover display the large image, but what it sounds like you are saying is that you would want a large image displayed in the hover which is bigger than the "regular" large image.. If I am understanding this correctly, then no IH4 doesn't do that since Zen Cart itself doesn't support this additional "bigger" image..
6 Jun 2012, 05:26 AM
Thannaree

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by DivaVocals

I agree with niccol.. Using IH4 JUST for the hover feature is a LOT of overhead for a feature which is NOT (never has been) the PRIMARY reason to use Image Handler..

However, reading your post, I'm not entirely sure I understand why you are not using IH4 for all this image re-sizing anyway.. Most shopowners opt for the simpler single image option (upload ONE large image and let IH4 create the optimized small medium and large images). However, if you read through the IH4 readme, you'd know that IH4 ALWAYS has supported a shopowner having three distinct small, medium, and large images if they wish.. In other words each of these could be a completely different image..

From what you have described your large image uses a different image than the small and medium image?? IH4 allows you to do do that (always has.. this is not a NEW feature this has been a feature from the beginning of IH when Tim first wrote it..). Additionally a feature introduced in v3 of Image Handler, Image Handler allows you to choose between the medium or large image for the hover image.. So I am not sure what it is you are trying to do that is so different..

I am aware that I can upload 3 different images.

I have been using the medium image for the hover image, although the difference between my small image size (150x150px) and medium image (200x200px) is not very significant. With this version, I like that I can now also use the large image as the hover image. However, I find my large image dimension too large (approx. 1000x500px) for the hover image. That's why I was asking if I could have a large image displayed in the hover which is smaller than the "regular" large image, yet larger than my medium image.
6 Jun 2012, 05:46 AM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by Thannaree

I am aware that I can upload 3 different images.

I have been using the medium image for the hover image, although the difference between my small image size (150x150px) and medium image (200x200px) is not very significant. With this version, I like that I can now also use the large image as the hover image. However, I find my large image dimension too large (approx. 1000x500px) for the hover image. That's why I was asking if I could have a large image displayed in the hover which is smaller than the "regular" large image, yet larger than my medium image.

No, and the biggest reason why is that there is no such image size in default Zen Cart.. As you know IH has always worked within the current images sizes support by Zen Cart..
7 Jun 2012, 06:24 PM
harlock

Re: Image Handler 4 Support Thread

I would like to suggest to add into readme instructions an information the auto installer work only when zcadmin is set to english language.
I've found that on multilingual site when also zcadmin is translated in another language (IE Italian). Changing zcadmin language solved problems of installer.
After one installed the mod the zcadmin can be changed back to localized language.

Sorry if this is already discussed in previous post but I have not found it except for a FIX of some problems in the first pages (.
8 Jun 2012, 09:38 AM
Thannaree

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by DivaVocals

No, and the biggest reason why is that there is no such image size in default Zen Cart.. As you know IH has always worked within the current images sizes support by Zen Cart..

Thanks for confirming!
8 Jun 2012, 01:43 PM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by Thannaree

Thanks for confirming!

Actually this is covered in the readme.. I was only repeating what's written there..
9 Jun 2012, 05:57 PM
inteltronics

1 Attachment(s)

Re: Image Handler 4 Support Thread

Hello,.
Thank You for image handlet update, very simple to install and usefull,
for who is interested in, i have used in my watermark a QR Bar code, look photo attached,
so from this site http://qrcode.kaywa.com you can generate a barcode and encrypt whatever information you want included copyright info and after can paste bar code image on you water mark, is enugh a mobile phone with barcode reader and you can read information that contain the bar code

Wbr, Carmelo.
Attachment 10595
10 Jun 2012, 10:55 AM
sunrise99

Re: Image Handler 4 Support Thread

Dears,
I install this module successful. Now admin work normally.
But I only can see imagehover work on additional images of product informaiton page.

I check images catalog from source code. they are not on bmz_cache.

would you please help to give some suggestion asap?

Thanks & Best Regards,
Sunrise99
10 Jun 2012, 11:49 AM
DivaVocals

Re: Image Handler 4 Support Thread (BEFORE YOU POST A SUPPORT QUESTION HERE)
Quote:

Originally Posted by sunrise99

Dears,
I install this module successful. Now admin work normally.
But I only can see imagehover work on additional images of product informaiton page.

I check images catalog from source code. they are not on bmz_cache.

would you please help to give some suggestion asap?

Thanks & Best Regards,
Sunrise99

Image hover doesn't work on main product image in the product information page.. This is because image hover doesn't work on the medium image.. Image hover only works on the small images - hence why it only works on the additional images.. and BTW this is covered in the readme document..

Next time you post, it helps if you provide some of the details needed so it will be easier for folks to help you.. As a reminder this is from the readme and from page one of this support thread..
Quote:
Originally Posted by DivaVocals

When posting bugs/issues about Image Handler 4, it's a WHOLE LOT more helpful to resolve them if you post details. Just saying "it's broken" or "doesn't work" does not provide nearly enough information to help YOU resolve YOUR issue.

Please provide as MUCH information as possible including:

The version of Zen Cart you are running[/FONT]
The version of Image Handler 4 you are running (you can see this by going to “Admin > Tools > Image Handler4” – the version is displayed in the upper left hand side)[/FONT]
Any other add-ons you may have also installed[/FONT]
Hosting/server information (PHP versions, mySQL versions, hosting provider etc)[/FONT]
The EXACT error/issue you are experiencing [/FONT]
AND if you're REALLY detail oriented, tell us the install sequence/method you used to install Image Handler 4.[/FONT]
Post a link (not a screen print) to a specific product/product listing page where the issue you are experiencing can be seen (Please DO NOT make folks fish through your site looking for an example of your issue)

AND this last point is important.. The volunteers who help here need to SEE what you see LIVE. A screenprint really isn’t good enough.
12 Jun 2012, 01:59 AM
dbltoe

Re: Image Handler 4 (for v1.5.x) Support Thread

Just a note about IH4 and Fual Slimbox.
The answer to fixing the additional images problem with FS AND IH4 is to revert back to the additional images file in the 2.1.0 version of Fual Slimbox.
Working demo at netzencommerceDOTcom/zc1
13 Jun 2012, 08:06 AM
starcad

Re: Image Handler 4 (for v1.5.x) Support Thread

Quote:

Originally Posted by gruntre69

Hi Guys,

I get this in the message stack....

Code:

Image Handler files all exist in correct positions in the directory structure. CORE FILE OVERWRITE : /hsphere/local/home/wctest/test-waycool.com.au/backoffice/includes/modules/category_product_listing.php was NOT overwritten. CORE FILE OVERWRITE : /hsphere/local/home/wctest/test-waycool.com.au/includes/modules/pages/popup_image/header_php.php was NOT overwritten. CORE FILE OVERWRITE : /hsphere/local/home/wctest/test-waycool.com.au/includes/modules/pages/popup_image_additional/header_php.php was NOT overwritten. TEMPLATE FILE CREATE : /hsphere/local/home/wctest/test-waycool.com.au/includes/modules/strong/additional_images.phpwas NOT created. TEMPLATE FILE CREATE : /hsphere/local/home/wctest/test-waycool.com.au/includes/modules/strong/main_product_image.phpwas NOT created. TEMPLATE FILE CREATE : /hsphere/local/home/wctest/test-waycool.com.au/includes/templates/strong/css/style_imagehover.csswas NOT created. TEMPLATE FILE CREATE : /hsphere/local/home/wctest/test-waycool.com.au/includes/templates/strong/jscript/jscript_imagehover.jswas NOT created. TEMPLATE FILE CREATE : /hsphere/local/home/wctest/test-waycool.com.au/includes/templates/strong/popup_image_additional/tpl_main_page.phpwas NOT created. The auto-loader YOURADMIN/includes/auto_loaders/config.image_handler.php has not been deleted. For Image Handler to work you must delete this file manually. Image Handler has been successfully installed

I think I followed the instructions but I can't find reference to these errors in the readme. I think I need to manually do stuff that the auto installer missed???

Zencart v1.5.0, CKEditor, Zen LightBox

Hi all, I was getting the same issue and after reading through the entire thread I didn't find the answer. So, a little detective work was in order. Fortunately, php will give you the answer. Notice the errors that are being reported. ie. "CORE FILE OVERWRITE : /hsphere/local/home/wctest/test-waycool.com.au/includes/modules/pages/popup_image_additional/header_php.php was NOT overwritten." First thing that comes to mind is permissions. So I deleted the offending file along with the file ending with -IH and renamed the backup that IH created back to the original file name then change the permissions to read, write, execute (777). You have to delete "YOURADMIN/includes/auto_loaders/config.image_handler.php" and then reload. It may take several times but you will know it worked when the only error you get is, "The auto-loader YOURADMIN/includes/auto_loaders/config.image_handler.php has not been deleted. For Image Handler to work you must delete this file manually."

I then up loaded and replaced my original Lightbox file that IH had over written. However, this gave me an error on my product pages, " WARNING: An Error occurred, please refresh the page and try again." OK, back to detective work again. Replaced it again with the file that came with IH and now it works. I also have the IH image in the Categories/Products page. Testing now and will follow up if further issues arise.
14 Jun 2012, 05:19 PM
skrillnet

Re: Image Handler 4 (for v1.5.x) Support Thread

Quick question, I am using IH4 and it is a fantastic addition, possibly the best available for zen cart IMO. That being said, I have a unique situation where I have to display the contents of the same zen cart on two domains. I have written a little hacky attempt at making the images serve off of one site, so that I don't have to deal with the permissions errors of having the admin area upload to both accounts. Problem is, if the main image is resized by IH4, it defaults to just the image name rather than the cached version of it.

Where does IH decide if it has a resized/cached version? Does it check through the file system, or is that information stored in the database?

Thanks in advance for the help, and please don't tell me that I don't need two sites running off of the same install, I know this, but the client is dead set on having both running at the same time, no matter what advice he receives from me and every other developer he has talked to. So, I have to "make it work".

:)
14 Jun 2012, 09:43 PM
skrillnet

Re: Image Handler 4 (for v1.5.x) Support Thread

nevermind....figured it out....smh
21 Jun 2012, 11:57 PM
meljen

Re: Image Handler 4 Support Thread

I have IH4 installed on my cart and working perfectly - AMAZING addon, it saves SO, SO much time with my images!

The only problem I've noticed (maybe it's a bug?) is with my 'reviews' sidebox. I have mine on the right column. All of my IH4 hover images pop up to the right. When I hover over my 'reviews' sidebox image, it tries to pop up to the right but hits the edge of the screen, and then pops to the left. Sometimes it shows two images on hover at the same time. It then has a 'ghost' effect where it leaves an imprint of the image on the screen until I scroll past it, or use other pop up hover images that cover it and wipe it out (if that makes sense).

This ONLY happens with my reviews sidebox on the right column.

I am testing this in Google Chrome. I have the current version of zen cart.

You can see my page here: http://meljensdesigns2.com - it's a test site until I have everything running.
22 Jun 2012, 04:11 AM
Athens Collectibles

Re: Image Handler 4 Support Thread

It's interesting to see that someone else experiences what I did until recently.

I had the right column turned off on my index (main) page and the new items rows were displayed in the space of the middle and right columns. There were four thumbnails per row and, when I hovered over the rightmost image in any row, I had the same effect as that described by meljen: Hovering on the right side of the image caused the medium size image to appear, then, if the mouse cursor was moved slowly to the left of the same thumbnail, a second medium image appeared to the left of the first and remained there. If I hovered over another thumbnail, this extra "ghost" image remained there and did not go away until I scrolled up or down the screen so as to move its thumbnail outside the screen.

This only happened with Chrome and I thought it was something wrong with my setup. I turned on the right column again, meaning that the new items are now not very close to the right side of the template and the issue disappeared. It wasn't a "big" issue but annoying nevertheless.

I visited meljel's site and saw what the issue is. Perhaps this is something that could be investigated by the developing team and, in my humble opinion, it has to do with the Google Chrome rather than with IH.
22 Jun 2012, 05:32 AM
meljen

Re: Image Handler 4 Support Thread

Thank you for replying, I am relieved to hear that I am not the only one that has experienced this.

I double-checked in Firefox. It does not happen there. Instead, an image pops up to the left or right when hovering over an image to the far right of the screen. So it self-corrects there. I'm glad to see that.

I do hope that it might get fixed for chrome, but I agree... it might just be a browser issue that can't be addressed.
22 Jun 2012, 04:15 PM
Golden Synergy

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by DivaVocals

If it's the configure.php file it's a Zen Cart setup issue and NOT related specifically to IH4.. Your configure.php files are found in the "includes" folder.. The extra slash would tend to indicate that you have a slash in your configure file that doesn't belong..

:frusty:I am having the same problem, IH4 won't allow me to see the image on the admin page. Could someone tell me what the line looks like that might have the 2 //'s. I would like to edit it out. I have been working with IH4 and those broken images. It still works fine, but it would be nice to see the images as I work. Thanks for your help.
22 Jun 2012, 04:56 PM
niccol

Re: Image Handler 4 Support Thread

@meljen
It is stranger than that in that I don't see what you are seeing on Chrome on linux. So, it is even more specific a problem than just being a Chrome thing. I would guess that it is something to do with how your browser defines the window, and that definition messing with the javascript that creates the popup. But that is just a guess. The thing is that many people think that these popups are not core functionality of IH so I would guess that there is going to be little enthusiasm for code wrestling a arcane browser problem for this particular feature. Just a guess again though...

@Golden Synergy
There is a 'clean' version of the configure file, called dist-configure.php in the downloaded version of Zen. It will show you which lines should have '/' at the end of them and which should not.
22 Jun 2012, 06:47 PM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by niccol

@meljen
It is stranger than that in that I don't see what you are seeing on Chrome on linux.

I can't replicate the on image hover issue with Windows 7 and Chrome..
23 Jun 2012, 07:05 AM
justinzagar

Re: Image Handler 4 Support Thread

I have been using IH4 for a few weeks now and it's working great. Today I decided to try out the "additional images" feature and uploaded a few sample images. However, they are not showing up on the product page.

I searched through this thread, and even tried to do some advanced troubleshooting making sure all the files that needed to be updated were indeed updated. As far as I can tell, all is well, but I am still not seeing any of the additional images show up.

Can anyone provide some guidance as to where I should begin to look?
26 Jun 2012, 07:16 AM
pasi

Re: Image Handler 4 (for v1.5.x) Support Thread

Installation fails if Admin is not in English.

I have a shop with Finnish language pack installed (English completely uninstalled).

In file admin/includes/init_includes/init_image_handler.php there is a SQL for installation:

$sql = "SELECT configuration_group_id FROM ".TABLE_CONFIGURATION_GROUP." WHERE configuration_group_title='".BOX_CONFIGURATION_IMAGES."' LIMIT 1";

With Finnish translation string BOX_CONFIGURATION_IMAGES is "Kuvat", while in database configuration_group_title is "Images"

Thus the installation fails as it doesn't find the right group.

Also, the configuration_title field in the configuration table is left blank (need to have the language files present in Finnish during the install?)
26 Jun 2012, 01:51 PM
DivaVocals

Re: Image Handler 4 (for v1.5.x) Support Thread

Quote:

Originally Posted by pasi

Installation fails if Admin is not in English.

I have a shop with Finnish language pack installed (English completely uninstalled).

In file admin/includes/init_includes/init_image_handler.php there is a SQL for installation:

$sql = "SELECT configuration_group_id FROM ".TABLE_CONFIGURATION_GROUP." WHERE configuration_group_title='".BOX_CONFIGURATION_IMAGES."' LIMIT 1";

With Finnish translation string BOX_CONFIGURATION_IMAGES is "Kuvat", while in database configuration_group_title is "Images"

Thus the installation fails as it doesn't find the right group.

Also, the configuration_title field in the configuration table is left blank (need to have the language files present in Finnish during the install?)

Can't find the specific posts right now, but if you search through this thread, installation in languages other than English is covered in this support thread.. (look for Gerjan's posts)
27 Jun 2012, 12:00 AM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by pm99

Just installed IM4. And I am SO HAPPY!
I previously unbeknownst to me, installed an older version of IM2 on a ZC1.5 and nothing, nada. It didn't crash it, but i didn't see it, but then again i was pretty new to ZC at the time. So, i installed Image Manager in hope of finding a good image management tool with watermarks option. Nope. That was still in alpha i think. More work needed.

Then I decided to come back to IM and found v4. WOW! The install was very well documented and all things said for ZC open source model, IM guys really did a great job of taking away as much pain as possible (they even did backup of your files they over write).

The install manual is tabbed for easy to follow instructions.

I had installed Zen Lightbox first so I had to take several extra steps, which in the end turned out only precautionary, as the core files (to my knowledge) were not changed from my original. I did a DIF on the files and found no changes. If you're on a MAC, text Wrangler is great. It has a sweet arrow button to transpose your DIFs to the newer file.

Anyway, I am SO HAPPY now because I've been searching high and low for a loooong time now (tried Gallery3 - sweet project but little in terms of robust plugins like watermark and digital goods shop cart handling).

Thank you ZC and IM!!!!! :laugh:

Wow.. what a nice post!!! All thanks needs to go to Tim Kroeger for developing this little gem way back when to begin with, and to the BEST volunteers in all of Zen Cart land who have helped keep the documentation tight and the add-on working ever since (nigel, ScriptJunkie, ckosloff, derr mano (sp), torvista!!!

I am so glad you are happy about the auto installer.. We took a little flack for fully automating the IH install code (graciously developed by the venerable niccol), but I think it was step in the right direction as illustrated by DECREASE in the number of support question surrounding the IH installation..
27 Jun 2012, 01:25 AM
justinzagar

Re: Image Handler 4 Support Thread

Anybody have any ideas for me?
27 Jun 2012, 02:25 AM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by justinzagar

I have been using IH4 for a few weeks now and it's working great. Today I decided to try out the "additional images" feature and uploaded a few sample images. However, they are not showing up on the product page.

I searched through this thread, and even tried to do some advanced troubleshooting making sure all the files that needed to be updated were indeed updated. As far as I can tell, all is well, but I am still not seeing any of the additional images show up.

Can anyone provide some guidance as to where I should begin to look?

Additional images is not an IH4 feature.. It's a built in Zen Cart feature.. All IH does is to provide a front-end interface to upload the additional images and name them to the correct image naming standard Zen Cart requires to recognize additional product images.. (which is NOT part of default Zen Cart).

You need to start by checking your store settings to make sure you have turned on additional images or additional images won't work regardless of whether or not you upload them using the IH4 interface or FTP them to your site. If additional images are turned on, then you need to post a new question in a separate forum topic as IH4 is designed to work WITH existing Zen Cart features.. so if this isn't working, the issue is not because of IH4.
27 Jun 2012, 03:12 AM
justinzagar

Re: Image Handler 4 Support Thread

Perfect, thank you... didn't realize that (sorry, I'm pretty new to Zen Cart). Thanks again for your help!
6 Jul 2012, 07:13 PM
delia

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by DivaVocals

Well that was NOT clear from you earlier post. Also if you search through the support thread this issue has been identified, a solution has been posted and it will be addressed in the next release..

I have never been able to find that solution and the last time I had checked was before this particular post. Once again can you be a sweetheart and direct me? I've tried several search terms and just not hitting it.
6 Jul 2012, 08:28 PM
niccol

Re: Image Handler 4 Support Thread

@Delia

Post number 33 in this thread by Bryan.
6 Jul 2012, 08:33 PM
delia

Re: Image Handler 4 Support Thread

thanks!
9 Jul 2012, 01:59 PM
metaus

Re: Image Handler 4 Support Thread

Hi There,
I recently upgraded to ZC v1.50 and just installed image handler 4 too.
I am currently encountering an error when I set 'IH resize images' to 'yes', it causes all my products under my various categories (suits, shirts, ties etc) to no longer show.
I used to have IH 3 installed on my old ZC 1.3.9h (before I upgraded to 1.5) but performed a fresh install upon upgrading to ZC 1.5.

I have no idea why this happens, but I know that when I then set 'IH resize images' to 'no' the problem dissapears.
I would greatly appreciate anyone's help!

Thanks
9 Jul 2012, 02:03 PM
niccol

Re: Image Handler 4 Support Thread

@Metaus

There is a php error occurring at some point for some reason.

First, have a look at the debug files in the cache folder and see if you can see what the problem is.

Secondly, post again and include that information and the site URL. Without a bit more information people are going to struggle to help you. You probably just need to post the contents of the most recent debug message.
9 Jul 2012, 02:11 PM
metaus

Re: Image Handler 4 Support Thread

Thanks for the quick reply,
here is the info from the debug file:

[09-Jul-2012 13:04:23 UTC] PHP Fatal error: 1062:Duplicate entry 'ZEN_LIGHTBOX_PREV_NEXT' for key 'unq_config_key_zen' :: INSERT INTO zen_configuration (configuration_id, configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, last_modified, date_added, use_function, set_function) VALUES (NULL, 'Always show Prev / Next', 'ZEN_LIGHTBOX_PREV_NEXT', 'false', ' If true, the lightbox will always show Previous & Next buttons when using additional images. NOTE: This setting will be overwritten automatically when Close on Image Click is set to TRUE. Default: false', @cgi, 112, NOW(), NOW(), NULL, 'zen_cfg_select_option(array(''true'', ''false''), '); in public_html/includes/classes/db/mysql/query_factory.php on line 101

it seems as though this error is relating toe zen lightbox however? I recently just installed the current version of that (following my upgrade to ZC 1.5).

furthermore, the website is: www.calluccimenswear.com.au
Currently I have 'IH resize images' set to 'no' so you will be able to see the products when you click on the various categories (which have products in them)

thanks kindly
9 Jul 2012, 02:16 PM
delia

Re: Image Handler 4 Support Thread

One other possibility - you have images too large. That will let the page show but the product list disappears. Go check the sizes - if they are over 100kb, that might be the problem.
9 Jul 2012, 02:27 PM
metaus

Re: Image Handler 4 Support Thread

@delia

Yes images are definitely over 100kb (quite large approx 1mb). However I never had this issue previously with zc 1.3.9h and IH 3??
I tested this theory by uploading a product image that was only 41kb (selected overwrite previous image) however products still not showing under their respective categories when 'IH resize images' is set to 'yes'.

any further ideas?
I really appreciate everyones 2 cents on this issue.

Cheers
9 Jul 2012, 02:33 PM
delia

Re: Image Handler 4 Support Thread

It only takes one large image to take down the product listing. I don't know why this happens but it does. Obviously, it cannot handle resizeing large images and if you've put up images around 1 meg, you really need to resize and optimize your images before even thinking about putting them on any site at any time. I use the rule of thumb of 500px max width and 500px max height. You don't need anything larger normally. Using higher resolution or larger images does not improve the image quality as the web only sees 72dpi. You can have a jpeg at 300dpi - but that means the px sizes are that over 3 times larger.
9 Jul 2012, 03:07 PM
niccol

Re: Image Handler 4 Support Thread

@Metaus

What delia says may well be true. And may well be causing the problems on the front end. Personally, I go for about 800 by 800 as a top limit, because a lot of clients like to have a zoom feature these days, but you can decide what size suits you.

BUT you definitely have an error on the install of lightbox and IH. So, you need to read carefully the Read Me for IH and pay particular attention to the section covering installing lightbox and IH.
9 Jul 2012, 03:26 PM
metaus

Re: Image Handler 4 Support Thread

Ok everything seems to be working. Huge thank you to the both of you for contributing and helping out!
I simply resized the images to approx 750x500 pixels (which reduced the sizes to approx 50-80kb each). Everything is working as it should, including lightbox.
I do have one problem on the specials page of my site however: http://calluccimenswear.com.au/index...page=page&id=2

as you will see there is random writing up the top of the page. I attempted to locate this page and its locaiton of the writing however to no avail.
Would anyone have any ideas?

thank you once again!
9 Jul 2012, 04:44 PM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by metaus

I do have one problem on the specials page of my site however: http://calluccimenswear.com.au/index...page=page&id=2

as you will see there is random writing up the top of the page. I attempted to locate this page and its locaiton of the writing however to no avail.
Would anyone have any ideas?

thank you once again!

This issue is not related to support for Image Handler. Looks like an error related to the Zen Lightbox add-on.. Please create a post in the Zen Lightbox support thread to get assistance on this..
14 Jul 2012, 10:30 AM
Stevis2002

Re: Image Handler 4 Support Thread

Great mod,

Just one thing though. I have installed the additional_images.php from image handler, as stated in misc, because i already had zen lightbox mod installed, but now the next button/link doesn't show in top right of lightbox, (to show additional images), when you click the larger image link in zen cart.
Is it possible to fix this, and how?

Many Thanks,
Steve
14 Jul 2012, 01:33 PM
ScriptJunkie

Re: Image Handler 4 Support Thread

Hi Stevis,

I believe you misunderstood the instructions on the Misc tab. They say:

Zen Lightbox - If Zen Lightbox was installed before Image Handler , then you will need to replace the additional_images.php from Image Handler with the one that comes with Zen Lightbox. (Zen Lightbox has included all the merged code required for Zen Lightbox and Image Handler to work well together).

In other words, if ZLB was installed first, then either DO NOT INSTALL IH's additional_images.php (ZLB already has the necessary code for IH and ZLB to work together) ....or (if you already installed the entire IH package before reading this tab), you will need to replace IH's additional_images.php from Image Handler⁴ with ZLB's additional_images.php.

Hope that helps clarify it for you :)

Quote:

Originally Posted by Stevis2002

Great mod,

Just one thing though. I have installed the additional_images.php from image handler, as stated in misc, because i already had zen lightbox mod installed, but now the next button/link doesn't show in top right of lightbox, (to show additional images), when you click the larger image link in zen cart.
Is it possible to fix this, and how?

Many Thanks,
Steve
14 Jul 2012, 07:08 PM
Stevis2002

Re: Image Handler 4 Support Thread

Wicked. Thanks for the help.
My mistake

Steve
19 Jul 2012, 02:04 PM
creamcrackers

Re: Image Handler 4 Support Thread

Hi
I download IH4. The insturctions say to upload the installation folder. However there are 2 folders in the readme folder called images and includes. The instructions dont tell you where to upload this as the readme folder is not in the installation folder.. so what are they for?

Also ive notived a bug in the IH4 readme file it tries to send you to the support forum for IH2.!!

Thanks
19 Jul 2012, 02:08 PM
niccol

Re: Image Handler 4 Support Thread

those are the images and includes for the read_me document. They don't need to be uploaded. They are just used to create the read_me document.
19 Jul 2012, 02:14 PM
creamcrackers

Re: Image Handler 4 Support Thread

OOOOHH

DOH!

Thanks
19 Jul 2012, 02:25 PM
creamcrackers

Re: Image Handler 4 Support Thread

Hi
I uploaded the files and it said

Success Image Handler files all exist in correct positions in the directory structure.
Warning CORE FILE OVERWRITE : /home/gogo/public_html/xxxxadmin/includes/modules/category_product_listing.php was NOT overwritten.
Warning CORE FILE OVERWRITE : /home/gogo/public_html/includes/modules/pages/popup_image/header_php.php was NOT overwritten.
Warning CORE FILE OVERWRITE : /home/gogo/public_html/includes/modules/pages/popup_image_additional/header_php.php was NOT overwritten.
Warning TEMPLATE FILE CREATE : /home/gogo/public_html/includes/modules/pure_blue_free/additional_images.phpwas NOT created.
Warning TEMPLATE FILE CREATE : /home/gogo/public_html/includes/modules/pure_blue_free/main_product_image.phpwas NOT created.
Warning TEMPLATE FILE CREATE : /home/gogo/public_html/includes/templates/pure_blue_free/css/style_imagehover.csswas NOT created.
Warning TEMPLATE FILE CREATE : /home/gogo/public_html/includes/templates/pure_blue_free/jscript/jscript_imagehover.jswas NOT created.
Warning TEMPLATE FILE CREATE : /home/gogo/public_html/includes/templates/pure_blue_free/popup_image_additional/tpl_main_page.phpwas NOT created.
Error The auto-loader YOURADMIN/includes/auto_loaders/config.image_handler.php has not been deleted. For Image Handler to work you must delete this file manually.
Success Image Handler has been successfully installed
19 Jul 2012, 02:54 PM
creamcrackers

Re: Image Handler 4 Support Thread

Also did i miss something what to do with the folder caled IH_INSTALL?? am i meant to change that to the template name because the instructions say just to ONLY change the name of the admin folder and nothing else
19 Jul 2012, 03:03 PM
niccol

Re: Image Handler 4 Support Thread

firstly. it is always a good idea not to post your admin directory name. just is a bit of a security issue. so if it is actually called xxxxadmin then do not post that on forums. if not then no worries.

secondly, your server is preventing the installer from deleting and replacing files. You will need to upload them manually.

so for example start with xxxxadmin/includes/modules/category_product_listing.php

in the IH package you will find xxxxadmin/includes/modules/category_product_listing_IH4.php

strip the '_IH4' of the name so that it matches the correct name and upload it. ( back up the existing version first)

Do that for all the files you have listed.

Then manually delete the file that is xxxxadmin/includes/auto_loaders/config.image_handler.php
19 Jul 2012, 03:16 PM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by creamcrackers

Hi
I download IH4. The insturctions say to upload the installation folder. However there are 2 folders in the readme folder called images and includes. The instructions dont tell you where to upload this as the readme folder is not in the installation folder.. so what are they for?

The instructions don't tell you because the readme files aren't part of the "installation_files".

Quote:

Originally Posted by creamcrackers

Also ive notived a bug in the IH4 readme file it tries to send you to the support forum for IH2.!!

Thanks

Not to be nit picky but IF there were a link to ANY support thread in the readme (there isn't one because at the time IH4 was submitted this support thread didn't exist) it's considered a TYPO, not a bug.. That said.. I'm curious where you see this link in the readme..
19 Jul 2012, 03:19 PM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by creamcrackers

Also did i miss something what to do with the folder caled IH_INSTALL?? am i meant to change that to the template name because the instructions say just to ONLY change the name of the admin folder and nothing else

Covered in the install instructions..

Quote:

You may notice folders named "IH_INSTALL" that contain files that would normally be in the "YOUR_CUSTOM_TEMPLATE" folder. Such folders and the files they contain are an important part of the auto-installer and should NOT be removed, renamed, or relocated!
19 Jul 2012, 06:01 PM
creamcrackers

Re: Image Handler 4 Support Thread

Im having some problems over here. It seems to be installed.
After installing i changed IH resize images yes

Looking at the site it doesnt seem to have rewritten or made any new/cached images

When i right click on the small image in the specials sidebar and view image.. its showing the original image in /images nothing showing for the cache folder.

I got the hover to work

My cart is set up with a single 200x200 image for each product and a few of them are 180X180 i think

the small image should be 150x150

when i go to tools>image handler im now seeing 3 images .. each are 200x200

Can anyone help? Here are my images settings
my site is www. g o g o f l o r i s t. c o m

Small Image Width 150 Info
Small Image Height 150 Info
Heading Image Width - Admin 57 Info
Heading Image Height - Admin 40 Info
Subcategory Image Width 125 Info
Subcategory Image Height 125 Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 50 Info
Image - Shopping Cart Height 40 Info
Category Icon Image Width - Product Info Pages 50 Info
Category Icon Image Height - Product Info Pages 50 Info
Top Subcategory Image Width 150 Info
Top Subcategory Image Height 85 Info
Product Info - Image Width 200 Info
Product Info - Image Height 200 Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 220 Info
Image - Product Listing Height 220 Info
Image - Product New Listing Width 160 Info
Image - Product New Listing Height 160 Info
Image - New Products Width 100 Info
Image - New Products Height 80 Info
Image - Featured Products Width 150 Info
Image - Featured Products Height 150 Info
Image - Product All Listing Width 100 Info
Image - Product All Listing Height 80 Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info
IH resize images yes Info
IH small images filetype jpg Info
IH small images background 255:255:255 Info
IH small images compression quality 85 Info
IH small images watermark no Info
IH small images zoom on hover no
IH small images zoom on hover size Medium Info
IH medium images filetype no_change Info
IH medium images background 255:255:255 Info
IH medium images compression quality 85 Info
IH medium images watermark no Info
IH large images filetype no_change Info
IH large images background 255:255:255 Info
IH large images compression quality 85 Info
IH large images watermark no Info
IH large images maximum width 750 Info
IH large images maximum height 550 Info
IH watermark gravity Center
19 Jul 2012, 06:44 PM
DivaVocals

Re: Image Handler 4 Support Thread

Did you follow step 10 of the readme install instructions??

Quote:

Originally Posted by creamcrackers

Im having some problems over here. It seems to be installed.
After installing i changed IH resize images yes

Looking at the site it doesnt seem to have rewritten or made any new/cached images

When i right click on the small image in the specials sidebar and view image.. its showing the original image in /images nothing showing for the cache folder.

I got the hover to work

My cart is set up with a single 200x200 image for each product and a few of them are 180X180 i think

the small image should be 150x150

when i go to tools>image handler im now seeing 3 images .. each are 200x200

Can anyone help? Here are my images settings
my site is www. g o g o f l o r i s t. c o m

Small Image Width 150 Info
Small Image Height 150 Info
Heading Image Width - Admin 57 Info
Heading Image Height - Admin 40 Info
Subcategory Image Width 125 Info
Subcategory Image Height 125 Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 50 Info
Image - Shopping Cart Height 40 Info
Category Icon Image Width - Product Info Pages 50 Info
Category Icon Image Height - Product Info Pages 50 Info
Top Subcategory Image Width 150 Info
Top Subcategory Image Height 85 Info
Product Info - Image Width 200 Info
Product Info - Image Height 200 Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 220 Info
Image - Product Listing Height 220 Info
Image - Product New Listing Width 160 Info
Image - Product New Listing Height 160 Info
Image - New Products Width 100 Info
Image - New Products Height 80 Info
Image - Featured Products Width 150 Info
Image - Featured Products Height 150 Info
Image - Product All Listing Width 100 Info
Image - Product All Listing Height 80 Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info
IH resize images yes Info
IH small images filetype jpg Info
IH small images background 255:255:255 Info
IH small images compression quality 85 Info
IH small images watermark no Info
IH small images zoom on hover no
IH small images zoom on hover size Medium Info
IH medium images filetype no_change Info
IH medium images background 255:255:255 Info
IH medium images compression quality 85 Info
IH medium images watermark no Info
IH large images filetype no_change Info
IH large images background 255:255:255 Info
IH large images compression quality 85 Info
IH large images watermark no Info
IH large images maximum width 750 Info
IH large images maximum height 550 Info
IH watermark gravity Center
19 Jul 2012, 09:46 PM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by creamcrackers

Im having some problems over here. It seems to be installed.
After installing i changed IH resize images yes

Quote:

Originally Posted by creamcrackers

Looking at the site it doesnt seem to have rewritten or made any new/cached images

When i right click on the small image in the specials sidebar and view image.. its showing the original image in /images nothing showing for the cache folder.

Did you review the Troubleshooting tab of the readme?? What are the permissions of your images and bmz_cache folders??

Quote:

Originally Posted by creamcrackers

I got the hover to work

Dunno how you can say this is true.. I don't see the hover working on your site and based on your posted image settings is seems as if you did not follow the instructions on the Configuration tab for enabling the image hover feature.

Quote:

Originally Posted by creamcrackers

My cart is set up with a single 200x200 image for each product and a few of them are 180X180 i think

the small image should be 150x150

when i go to tools>image handler im now seeing 3 images .. each are 200x200

Can anyone help? Here are my images settings
my site is www. g o g o f l o r i s t. c o m

Small Image Width 150 Info
Small Image Height 150 Info
Heading Image Width - Admin 57 Info
Heading Image Height - Admin 40 Info
Subcategory Image Width 125 Info
Subcategory Image Height 125 Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 50 Info
Image - Shopping Cart Height 40 Info
Category Icon Image Width - Product Info Pages 50 Info
Category Icon Image Height - Product Info Pages 50 Info
Top Subcategory Image Width 150 Info
Top Subcategory Image Height 85 Info
Product Info - Image Width 200 Info
Product Info - Image Height 200 Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 220 Info
Image - Product Listing Height 220 Info
Image - Product New Listing Width 160 Info
Image - Product New Listing Height 160 Info
Image - New Products Width 100 Info
Image - New Products Height 80 Info
Image - Featured Products Width 150 Info
Image - Featured Products Height 150 Info
Image - Product All Listing Width 100 Info
Image - Product All Listing Height 80 Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info
IH resize images yes Info
IH small images filetype jpg Info
IH small images background 255:255:255 Info
IH small images compression quality 85 Info
IH small images watermark no Info
IH small images zoom on hover no
IH small images zoom on hover size Medium Info
IH medium images filetype no_change Info
IH medium images background 255:255:255 Info
IH medium images compression quality 85 Info
IH medium images watermark no Info
IH large images filetype no_change Info
IH large images background 255:255:255 Info
IH large images compression quality 85 Info
IH large images watermark no Info
IH large images maximum width 750 Info
IH large images maximum height 550 Info
IH watermark gravity Center

You need to double check your install and your settings..
20 Jul 2012, 06:44 AM
creamcrackers

Re: Image Handler 4 Support Thread

Oh ok was because of the file permissions on cache and images! thanks
20 Jul 2012, 03:38 PM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by creamcrackers

Oh ok was because of the file permissions on cache and images! thanks

Please don't take this wrong, but a LOT of your questions and answers really are covered in the readme.. It's a lot more efficient if you use the readme as your guide and then post here when things are still not working AFTER following recommendations in the readme.. This way the folks who volunteer here on this support thread can at least have a better place to start..
21 Jul 2012, 03:37 AM
nicksab

Re: Image Handler 4 Support Thread

Hey everyone,

I installed IH 4 as per read me instruction and went over the installation a few times and i think i got it right.

I said " i think " because, when IH 4 is installed, some of my category which have product in them don t come up. None of the product are showing up.

What s strange is that it does not do it on all categories. Only a few. It also does it on some sub categories.

What could be the problem to make my store act like this?

I am on zen 1.5 with lightbox and ceon uri mapping install.

www.royal-fleur.com

Thank you for your help
21 Jul 2012, 04:06 AM
DivaVocals

Re: Image Handler 4 Support Thread

I am positive your issue has nothing to do with IH4 at all.. I would suggest rolling back and installing your add-ons one at a time testing in between each install to make sure they are working correctly..

Quote:

Originally Posted by nicksab

Hey everyone,

I installed IH 4 as per read me instruction and went over the installation a few times and i think i got it right.

I said " i think " because, when IH 4 is installed, some of my category which have product in them don t come up. None of the product are showing up.

What s strange is that it does not do it on all categories. Only a few. It also does it on some sub categories.

What could be the problem to make my store act like this?

I am on zen 1.5 with lightbox and ceon uri mapping install.

www.royal-fleur.com

Thank you for your help
21 Jul 2012, 04:06 AM
uswebworx

Re: Image Handler 4 Support Thread

I have searched the thread (probably missed it though, don't harm me LOL been working 14 hours straight on a site) Is there a way to make to additional images show the a different name such as TLC_6980.jpg is the default image then second image would be TLC_6980_toe.jpg and third TLC_6980_heel.jpg I am building a boot site for a client no matter what I do it defaults to TLC_6980.jpg, TLC_6980_2.jpg, TLC_6980_3.jpg. I can sell them if this isn't possible to force the image show "toe" and "heel" just don't want to mis describe it.

Thanks!
21 Jul 2012, 04:08 AM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by uswebworx

I have searched the thread (probably missed it though, don't harm me LOL been working 14 hours straight on a site) Is there a way to make to additional images show the a different name such as TLC_6980.jpg is the default image then second image would be TLC_6980_toe.jpg and third TLC_6980_heel.jpg I am building a boot site for a client no matter what I do it defaults to TLC_6980.jpg, TLC_6980_2.jpg, TLC_6980_3.jpg. I can sell them if this isn't possible to force the image show "toe" and "heel" just don't want to mis describe it.

Thanks!

Not without re-writing how IH4 names additional images..
21 Jul 2012, 04:12 AM
uswebworx

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by DivaVocals

Not without re-writing how IH4 names additional images..

Thanks, and I know that is over my head. I'll have to sell it to the client - web design, salesman!
You are appreciated DivaVocals!
21 Jul 2012, 05:03 AM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by uswebworx

Thanks, and I know that is over my head. I'll have to sell it to the client - web design, salesman!
You are appreciated DivaVocals!

Thanks.. and good luck.. It really shouldn't be an issue.. You could always edit in captions into the images.. This is what a client of mine did to resolve a similar need.. or search for the alt tag solution that's been posted in this thread before..
21 Jul 2012, 05:07 AM
uswebworx

Re: Image Handler 4 Support Thread

Link Please?
And Thanks!
21 Jul 2012, 06:37 AM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by uswebworx

Link Please?
And Thanks!

Honestly I do not know the link.. would have to search for it..
21 Jul 2012, 09:50 AM
creamcrackers

Re: Image Handler 4 (for v1.5.x) Support Thread

Since installing image handler 4 the scrips i had in common/tpl_main_page.php are no longer working. They are still there in the files but its like image handler 4 is preventing them from displaying - any ideas?
21 Jul 2012, 02:46 PM
DivaVocals

Re: Image Handler 4 (for v1.5.x) Support Thread

Quote:

Originally Posted by creamcrackers

Since installing image handler 4 the scrips i had in common/tpl_main_page.php are no longer working. They are still there in the files but its like image handler 4 is preventing them from displaying - any ideas?

None since you've provided no information/details.. Please see the first page of this support thread regarding the information we suggest you provide when posting here..
25 Jul 2012, 04:00 PM
Kaitology

Re: Image Handler 4 (for v1.5.x) Support Thread

Posting my original post here again - it seems I've misplaced my post in the thread (even though it was linked in the readme file..?)

Quote:

Originally Posted by Kaitology

I've installed IH4 on my clean 1.5.0 installation and I don't know whether it's my mistake or the software simply not working but I'm fed up with trying to get it to work.

The first install, I didn't have the IH options in my Configuration panel. They just weren't there. It didn't create any resized images either. (Yes, it was set to resize images in the settings.) The Tools->IH4 menu did show up, though.

Uninstalled and installed again and now this scenario played out: the small thumbnails on the category overview showed from the bmz_cache (as I expected). The hover effect showed the same small image (quite useless in that case) - the product page showed the original image that I uploaded (no change) and it linked to a 404 xxx_LRG.jpg file that didn't exist. (Folders were chmodded to 777)

For a product that says it works out of the box, I'm not exactly diggin it.
25 Jul 2012, 04:22 PM
niccol

Re: Image Handler 4 (for v1.5.x) Support Thread

@kaitology

usual questions:
server version?
other add-ons?
site url?

these will help peole understand the problem you are having.

Your other post is in the IH2 thread by the way.
25 Jul 2012, 04:41 PM
Kaitology

Re: Image Handler 4 (for v1.5.x) Support Thread

As I said, it's a clean install.

"Server version" is PHP 5.2 on Apache2 20051115.

URL is irrelevant because I don't have the add-on running on a live (for you to reach) website.
25 Jul 2012, 06:03 PM
DivaVocals

Re: Image Handler 4 (for v1.5.x) Support Thread

Quote:

Originally Posted by Kaitology

As I said, it's a clean install.

"Server version" is PHP 5.2 on Apache2 20051115.

URL is irrelevant because I don't have the add-on running on a live (for you to reach) website.

Well it's difficult to help if none of us can see the site and see the issues you are reporting.. Can't you put this up on a live site where we can see what's going on.. It's also very possible that your local server may be a contributing factor..
27 Jul 2012, 07:14 PM
ksoup

Re: Image Handler 4 (for v1.5.x) Support Thread

currently working on my beta version of my site upgrade with new core 1.5 files installed.
I've only copied over template files in addition to the new 1.5 files and started putting in our favorite modules.

I have installed and configured IH4 as instructed, but cannot figure out why no hover.

http://store.digitalscrapbookplace.c...Path=253_3_107

Is there anything else I can check. Our customers love this feature!!

Thank you for an amazing mod!! Please let me know what else I can check. :)
27 Jul 2012, 10:36 PM
SPH

Re: Image Handler 4 (for v1.5.x) Support Thread

I'm getting a hover here:

https://store.digitalscrapbookplace....ex&cPath=41_55

Your hover image is very large.

BTW, the hover works off of the small image and some of your "thumbnails" don't look like they're the small.
27 Jul 2012, 10:56 PM
ksoup

Re: Image Handler 4 (for v1.5.x) Support Thread

Thank you for looking. That is our live store. I am working on upgrading to 1.5.

Quote:

Originally Posted by SPH

I'm getting a hover here:

https://store.digitalscrapbookplace....ex&cPath=41_55

Your hover image is very large.

BTW, the hover works off of the small image and some of your "thumbnails" don't look like they're the small.
27 Jul 2012, 11:08 PM
DivaVocals

Re: Image Handler 4 (for v1.5.x) Support Thread

Quote:

Originally Posted by ksoup

Thank you for looking. That is our live store. I am working on upgrading to 1.5.

Please review the readme document.. There are very explicit detailed instructions on what is required to get the image hover working properly..
27 Jul 2012, 11:58 PM
ksoup

Re: Image Handler 4 (for v1.5.x) Support Thread

Quote:

Originally Posted by DivaVocals

Please review the readme document.. There are very explicit detailed instructions on what is required to get the image hover working properly..

Thank you for responding, DivaVocals. I did the readme. I made sure that I followed the installation to the tee... read it three times.
I even read the configuration and copied your same settings to eliminate that as a problem.

If Image Handler4 does not work or gives you errors:

Make sure all files are in correct location - check
Make sure you uploaded ALL the Image Handler4 files - check
Make sure the files are not corrupt from bad FTP transfers - check
Make sure your file merge edits are correct - check
MAKE SURE YOU RE-READ THE CONFIGURATION AND USAGE SECTIONS!!! - copied your settings
Make sure that there are no javascript conflicts (No clue on how to do this... it isn't written in the readme)
Make sure that your main product image files names DO NOT contain any special characters (non-alphanumeric characters such as / \ : ! @ # $ % ^ < > , [ ] { } & * ( ) + = ). Always use proper filenaming practices when naming your images - See this document as a reference: http://www.records.ncdcr.gov/erecord...508_final.pdf\ - check
28 Jul 2012, 12:12 AM
ksoup

Re: Image Handler 4 (for v1.5.x) Support Thread

i am literally at wits end with this. upgrading from 1.3.9h - the files are a complete set of new files for 1.5... the database was copied and upgraded... fresh add on files for any mods we are keeping... alysa rounded template - compared and copied over into the override system.

so... i think the issue lies in the database or java??

to get my upgrade going i have a copy of the database from 1.3.9h (which has a working copy of your IH)... is there anything I need to take out of the database that could be the issue?

how can i confirm your javascript is running?

Quote:

Originally Posted by ksoup

Thank you for responding, DivaVocals. I did the readme. I made sure that I followed the installation to the tee... read it three times.
I even read the configuration and copied your same settings to eliminate that as a problem.

If Image Handler4 does not work or gives you errors:

Make sure all files are in correct location - check
Make sure you uploaded ALL the Image Handler4 files - check
Make sure the files are not corrupt from bad FTP transfers - check
Make sure your file merge edits are correct - check
MAKE SURE YOU RE-READ THE CONFIGURATION AND USAGE SECTIONS!!! - copied your settings
Make sure that there are no javascript conflicts (No clue on how to do this... it isn't written in the readme)
Make sure that your main product image files names DO NOT contain any special characters (non-alphanumeric characters such as / \ : ! @ # $ % ^ < > , [ ] { } & * ( ) + = ). Always use proper filenaming practices when naming your images - See this document as a reference: http://www.records.ncdcr.gov/erecord...508_final.pdf\ - check
28 Jul 2012, 04:05 AM
DivaVocals

Re: Image Handler 4 (for v1.5.x) Support Thread

Quote:

Originally Posted by ksoup

i am literally at wits end with this. upgrading from 1.3.9h - the files are a complete set of new files for 1.5... the database was copied and upgraded... fresh add on files for any mods we are keeping... alysa rounded template - compared and copied over into the override system.

so... i think the issue lies in the database or java??

to get my upgrade going i have a copy of the database from 1.3.9h (which has a working copy of your IH)... is there anything I need to take out of the database that could be the issue?

how can i confirm your javascript is running?

Imgage hover works if you follow.the image settings required.for.it tonwork.. there is a usage section of the readme that speaks to ALL the image configurations required for the image hover to work.. did you review your image settings against what the readme instructs??
28 Jul 2012, 04:13 AM
ksoup

Re: Image Handler 4 Support Thread

I have redone everything... I have this exact same issue... please advise... 3 core file overwrites warnings as well as 5 template file creates not being created. Is there no way around this?

Quote:

Originally Posted by creamcrackers

Hi
I uploaded the files and it said

Success Image Handler files all exist in correct positions in the directory structure.
Warning CORE FILE OVERWRITE : /home/gogo/public_html/xxxxadmin/includes/modules/category_product_listing.php was NOT overwritten.
Warning CORE FILE OVERWRITE : /home/gogo/public_html/includes/modules/pages/popup_image/header_php.php was NOT overwritten.
Warning CORE FILE OVERWRITE : /home/gogo/public_html/includes/modules/pages/popup_image_additional/header_php.php was NOT overwritten.
Warning TEMPLATE FILE CREATE : /home/gogo/public_html/includes/modules/pure_blue_free/additional_images.phpwas NOT created.
Warning TEMPLATE FILE CREATE : /home/gogo/public_html/includes/modules/pure_blue_free/main_product_image.phpwas NOT created.
Warning TEMPLATE FILE CREATE : /home/gogo/public_html/includes/templates/pure_blue_free/css/style_imagehover.csswas NOT created.
Warning TEMPLATE FILE CREATE : /home/gogo/public_html/includes/templates/pure_blue_free/jscript/jscript_imagehover.jswas NOT created.
Warning TEMPLATE FILE CREATE : /home/gogo/public_html/includes/templates/pure_blue_free/popup_image_additional/tpl_main_page.phpwas NOT created.
Error The auto-loader YOURADMIN/includes/auto_loaders/config.image_handler.php has not been deleted. For Image Handler to work you must delete this file manually.
Success Image Handler has been successfully installed
28 Jul 2012, 04:14 AM
ksoup

Re: Image Handler 4 (for v1.5.x) Support Thread

Yes... please see my next message...

Quote:

Originally Posted by DivaVocals

Imgage hover works if you follow.the image settings required.for.it tonwork.. there is a usage section of the readme that speaks to ALL the image configurations required for the image hover to work.. did you review your image settings against what the readme instructs??
28 Jul 2012, 04:21 AM
ksoup

Re: Image Handler 4 Support Thread

I am not sure if you are waiting for my next message. This is my current situation with this mod... (post number 285)

Quote:

Originally Posted by ksoup

I have redone everything... I have this exact same issue... please advise... 3 core file overwrites warnings as well as 5 template file creates not being created. Is there no way around this?
28 Jul 2012, 04:55 AM
DivaVocals

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by creamcrackers

Hi
I uploaded the files and it said

Success Image Handler files all exist in correct positions in the directory structure.
Warning CORE FILE OVERWRITE : /home/gogo/public_html/xxxxadmin/includes/modules/category_product_listing.php was NOT overwritten.
Warning CORE FILE OVERWRITE : /home/gogo/public_html/includes/modules/pages/popup_image/header_php.php was NOT overwritten.
Warning CORE FILE OVERWRITE : /home/gogo/public_html/includes/modules/pages/popup_image_additional/header_php.php was NOT overwritten.
Warning TEMPLATE FILE CREATE : /home/gogo/public_html/includes/modules/pure_blue_free/additional_images.phpwas NOT created.
Warning TEMPLATE FILE CREATE : /home/gogo/public_html/includes/modules/pure_blue_free/main_product_image.phpwas NOT created.
Warning TEMPLATE FILE CREATE : /home/gogo/public_html/includes/templates/pure_blue_free/css/style_imagehover.csswas NOT created.
Warning TEMPLATE FILE CREATE : /home/gogo/public_html/includes/templates/pure_blue_free/jscript/jscript_imagehover.jswas NOT created.
Warning TEMPLATE FILE CREATE : /home/gogo/public_html/includes/templates/pure_blue_free/popup_image_additional/tpl_main_page.phpwas NOT created.
Error The auto-loader YOURADMIN/includes/auto_loaders/config.image_handler.php has not been deleted. For Image Handler to work you must delete this file manually.
Success Image Handler has been successfully installed

The 1st message says that it has all the files in the right place THEREFORE it does not need to create all the files it says it DID NOT create.. Hopefully that's clear for you now..

The last message is very clear.. it tells you what to do and what file to do it to... Do you need further clarification on this message??

After this you are really gonna need to follow the guidelines on page 1 of this post to provide ALL the information we usually ask for to help you figure out the issues you are having..
28 Jul 2012, 05:19 AM
DivaVocals

Re: Image Handler 4 (for v1.5.x) Support Thread

Quote:

Originally Posted by ksoup

currently working on my beta version of my site upgrade with new core 1.5 files installed.
I've only copied over template files in addition to the new 1.5 files and started putting in our favorite modules.

I have installed and configured IH4 as instructed, but cannot figure out why no hover.

http://store.digitalscrapbookplace.c...Path=253_3_107

Is there anything else I can check. Our customers love this feature!!

Thank you for an amazing mod!! Please let me know what else I can check. :)

at the risk of being a broken record about this.. No hover or inconsistent hover tells me you do not have the right settings as per the guidelines in the readme.. Please see the "Zooming (fancy hover effect)" section in the Configuration tab of the readme file.. I am positive that your image settings are not correct..
28 Jul 2012, 05:57 AM
ksoup

Re: Image Handler 4 (for v1.5.x) Support Thread

I mentioned a few posts ago I copied your settings in the configuration tab exactly as shown in your screenshots.... You don't need to ask me if I have read when I told you I had.

So...to let you know as said in post 285 of this thread....I totally redid the install and got the notice at the top of the page that 3 core overwrites and 5 templates weren't over written or created. For this very issue, No work around nothing mentioned in troubleshooting... And when u go to see if those files were created or if they exist....they do not... This tells me that your mod is not something my server wants to install probably due to mod security settings.

Again...is there no set of files I can copy over to the server rather than fight your install that won't get the files in?

I understand you get a lot of questions on a fairly complicated mod and may be tired of answering...but you have to know....I took your caution to read everything very seriously and worked long and hard before even coming here. I also did as much research as possible.

I am grateful for your time. Please be sure to ask me of what I said might not be clear. I an sure you might know of a solution to the install.

Quote:

Originally Posted by DivaVocals

at the risk of being a broken record about this.. No hover or inconsistent hover tells me you do not have the right settings as per the guidelines in the readme.. Please see the "Zooming (fancy hover effect)" section in the Configuration tab of the readme file.. I am positive that your image settings are not correct..
28 Jul 2012, 07:08 AM
ksoup

Re: Image Handler 4 (for v1.5.x) Support Thread

Pasting my settings to clear up the question about whether all the image settings match as instructed in your readme...

Small Image Width 200
Small Image Height
Subcategory Image Width 200
Subcategory Image Height
Image - Product Listing Width 200
Image - Product Listing Height
Image - Product New Listing Width 200
Image - Product New Listing Height
Image - New Products Width 200
Image - New Products Height
Image - Featured Products Width 200
Image - Featured Products Height
Image - Product All Listing Width 200
Image - Product All Listing Height

Quote:

Originally Posted by DivaVocals

at the risk of being a broken record about this.. No hover or inconsistent hover tells me you do not have the right settings as per the guidelines in the readme.. Please see the "Zooming (fancy hover effect)" section in the Configuration tab of the readme file.. I am positive that your image settings are not correct..

NOTE.... For those with the issue with the "cannot write core files and template not created" warnings ... Don't waste your time trying to figure it out. It is most likely a server issue and a simple call to your host to check your server permission settings will get you on your way.
28 Jul 2012, 05:56 PM
SPH

Re: Image Handler 4 (for v1.5.x) Support Thread

Ksoup,

I'm re-building one of my sites with a fresh 1.5 install and just yesterday I installed IH4:

http://www.promdressesforless.us/

At first my IH didn't work either. But then I remembered two things:

1. Had to turn it on in admin/configuration/images/IH resize images;

2. I ended up having to manually move the various INSTALL files into my respective template folders. I've had to do this before, mostly when switching templates to test. You might take a look at your template files to see if the IH4 files are inside them.

Now IH4 is working and zooms my smallest thumbnails.
28 Jul 2012, 06:16 PM
DivaVocals

Re: Image Handler 4 (for v1.5.x) Support Thread

Questions are asked to confirm things before dispensing advice/suggestions.. That's how I have always addressed questions and will continue to do so because as I have often said in this support thread I WILL NOT spend my time guessing at answers.. Though you are certainly free to interpret what you think is the intent/meaning behind the questions, it is not because I am "tired of answering" as you have assumed.

Now that said I just noticed that there is a jquery error you have on your site. You need to resolve it (and no.. it's not from IH4's javascript). It's entirely possible that whatever add-on you are running that uses jquery is interfering with the image hover javascript..

Quote:

Originally Posted by ksoup

I mentioned a few posts ago I copied your settings in the configuration tab exactly as shown in your screenshots.... You don't need to ask me if I have read when I told you I had.

So...to let you know as said in post 285 of this thread....I totally redid the install and got the notice at the top of the page that 3 core overwrites and 5 templates weren't over written or created. For this very issue, No work around nothing mentioned in troubleshooting... And when u go to see if those files were created or if they exist....they do not... This tells me that your mod is not something my server wants to install probably due to mod security settings.

Again...is there no set of files I can copy over to the server rather than fight your install that won't get the files in?

I understand you get a lot of questions on a fairly complicated mod and may be tired of answering...but you have to know....I took your caution to read everything very seriously and worked long and hard before even coming here. I also did as much research as possible.

I am grateful for your time. Please be sure to ask me of what I said might not be clear. I an sure you might know of a solution to the install.
29 Jul 2012, 05:31 AM
ksoup

Re: Image Handler 4 (for v1.5.x) Support Thread

Thank you SPH! Nice Site! I appreciate your time immensely!!

I do have the IH resize setting on in admin... I copied the install folder into my template and it appears to have the right three files in the subfolders...

So... Now I wonder... Is it my template? I can verify that the images are being cached... the hover is just not working. Do you know of a way to check and make sure that the java is working for the hover?

Quote:

Originally Posted by SPH

Ksoup,

I'm re-building one of my sites with a fresh 1.5 install and just yesterday I installed IH4:

http://www.promdressesforless.us/

At first my IH didn't work either. But then I remembered two things:

1. Had to turn it on in admin/configuration/images/IH resize images;

2. I ended up having to manually move the various INSTALL files into my respective template folders. I've had to do this before, mostly when switching templates to test. You might take a look at your template files to see if the IH4 files are inside them.

Now IH4 is working and zooms my smallest thumbnails.
29 Jul 2012, 06:02 AM
DivaVocals

Re: Image Handler 4 (for v1.5.x) Support Thread

The way to confirm that the javascript is working is to see the image hover working...

You have jquery errors.. You really need to start by clearing up your other errors.. You have a jquery error which could be a contributing factor to why the image hover javascript is not working consistently..

Quote:

Originally Posted by ksoup

Thank you SPH! Nice Site! I appreciate your time immensely!!

I do have the IH resize setting on in admin... I copied the install folder into my template and it appears to have the right three files in the subfolders...

So... Now I wonder... Is it my template? I can verify that the images are being cached... the hover is just not working. Do you know of a way to check and make sure that the java is working for the hover?
29 Jul 2012, 06:45 AM
SPH

Re: Image Handler 4 (for v1.5.x) Support Thread

Quote:

Originally Posted by ksoup

Thank you SPH! Nice Site! I appreciate your time immensely!!

You're welcome. And thank you on the site compliment. But I've looked at three templates today, so wonder what one you saw? Bluecart, Estorenow or a brand new Ebony & Ivory I just found in plugins and tested a bit. On Estorenow probably for final, since my sister commented that Ebony & Ivory looked more like a bookstore, although a high class bookstore.

Quote:

So... Now I wonder... Is it my template? I can verify that the images are being cached... the hover is just not working. Do you know of a way to check and make sure that the java is working for the hover?

You're using a Picaflor template...one I tested a year or so ago...and all of hers are stable and work with IH.

I see that you're using minification? You might try turning it off to see if it's somehow affecting IH; perhaps the javascript thing Diva mentions.

I've used minification for years, but recently had a problem on a 1.5 demo/test site. I guess it was minifying the code, per View Source. But I no longer saw it in the admin. Maybe wasn't a big issue, since as I recall it's mostly a turn it on/turn it off thing.
30 Jul 2012, 10:00 AM
McCrockett

Re: Image Handler 4 Support Thread

Quote:

Originally Posted by nigelt74

lets say the default product image was bill.gif
.....
if you upload an [additional image to the same product listing] called

dave.jpg

Image handler will rename it bill2.jpg (notice it doesn't change the extension because it is a completely different filetype)
This image will appear in IH admin, but will not appear on the site, because it isn't a gif like the initial image

Dang. I just installed IH4. It works great. But I was hoping it would allow me to have a combination of both gif's and jpg's for a single product. I'm a little bummed about this.

I would like to suggest this option for future improvement of Image Handler.
30 Jul 2012, 12:31 PM
DivaVocals

Re: Image Handler 4 Support Thread

Never been a part of the IH codebase, and I have no particular plans to include it..Best thing to do so to convert your product images so they are the same filetype.. There are tools (many free) which will do this quite easily.. Otherwise you can look to see if one of the other image management tools (you'll have to look in the free downloads section) more closely suits your image management needs.. Good luck..

Quote:

Originally Posted by McCrockett

Dang. I just installed IH4. It works great. But I was hoping it would allow me to have a combination of both gif's and jpg's for a single product. I'm a little bummed about this.

I would like to suggest this option for future improvement of Image Handler.
30 Jul 2012, 06:57 PM
DivaVocals

Re: Image Handler 4 (for v1.5.x) Support Thread

Quote:

Originally Posted by ksoup

Thank you SPH! Nice Site! I appreciate your time immensely!!

I do have the IH resize setting on in admin... I copied the install folder into my template and it appears to have the right three files in the subfolders...

So... Now I wonder... Is it my template? I can verify that the images are being cached... the hover is just not working. Do you know of a way to check and make sure that the java is working for the hover?

I see you sort of have the image hover working and there is no more jquery error on your site.. I say sort of because I can see that you have 4 instances of the image hover script and IH stylesheet loading on your site.. This is likely because in addition to having duplicated versions of the IH4 stylesheet and javascript loading, you have your scripts and stylesheets loading normally, and they are also loading minified. Also it looks like you have an older version as well as the latest version of the image hover script running. Working or not you should correct this as it will cause performance issue on your site.. Additionally it is not recommended that you run both the older and newer versions of the image hover script together.
31 Jul 2012, 05:22 AM
jolenemacinjax

Re: Image Handler 4 (for v1.5.x) Support Thread

Sorry I was hoping someone could tell me what this error means?

Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')

It is probably is very simple but I have re-read the installation instructions 3 times now and still get this one error I have installed zencart 1.5 fresh and image handler 4 fresh
31 Jul 2012, 10:49 PM
nigelt74

Re: Image Handler 4 (for v1.5.x) Support Thread

If you search for the error on here, there are two main things that cause it

Not following zencarts naming conventions as in you are using invalid characters in your image names, the naming conventions and invalid characters are mentioned in the readme

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