Image Handler 3 Support Thread (for ZC v1.3.9)

Quote:

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Originally Posted by Landin

This worked. I can now see all my pictures in admin and on the webstore. Thank you so mutch!

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Did you copy the one from images accross?
the .htaccess file is a security measure to stop hackers uploading and running scripts, for some bizarre reason, very very occasionally (about 5 or 6 times during the time ih2 and ih3 have used used .htaccess files) this has happened, my guess (and it is a guess) is that its something to do with ownership of the folder and that php may be running as nobody or something.

Anyway its a server permissions/ownership problem, which is way above my understanding of servery things


ALSO all those files in the /cache folder are errors on your site, you need to look at them

Quote:

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Originally Posted by davalf

Nigel, you say the .bmp's are not being handled by IH, is that why in the source it shows <img src="images/2.5x6.bmp" and for the .jpg it shows like you stated earlier "><img src="bmz_cachecc6a1bd6a8e4647b323b723816f16e890.image.100x78.jpg
.

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Yep, if imagehandler is handling an image it will be coming from the bmz_cache, UNLESS...
a) the image is smaller than the dimensions specified within imagehandlers settings (then it will just pass the image through)
b) Invalid Imagetype (as in ones that aren't appropriate for the web), like a bmp

Quote:

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Originally Posted by davalf

But, I uploaded the .bmp through handler? Thank you again for the help.

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There are 2 parts too image handler the part that allows you to upload additional images, and the part that handles the images throughout the store.
You can upload pretty much anytype of image (I think), but image handler will only work on jpgs, gifs and pngs, as these are designed for the web.

I also can't find the post that had the solution in it, its not one I can advise you on as it is an odd setting on the server, and if I cannot replicate it, i can't work around it, if you look back in the entire ih2 and ih3 threads its happened 3 or 4 times in 5 years, but when we can't replicate the issue its virtually impossible to fix.

somewhere along the line the forward slashes are being removed.
most php operations stripslashes, add slashes, magicquotes etc operate on backslashes not forwardslashes

Well thank you Nigel for the help. I ended up just un installing it and everything is working fine. I really do not have the tech know how to find a fix myself. I will just do with IH3.

Hi I want to pick someones brains.
the products I sell are a base product then the base product with various additions like so:
40 watt solar panel
40 watt solar panel & stand
40 watt solar panel & stand & controller
and so on
the problem I'm getting is multiple images appearing in the first product of the line the solar panel on it's own. so how do I stop this though I think I already have the answer just need it confirming before I spend hours doing it
I asume I'll have to create an indaviual image file name for each componant used in the various variations
if so what is best way to name the files.
cheers
Peter

Quote:

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Originally Posted by discoverytdi

Hi I want to pick someones brains.
the products I sell are a base product then the base product with various additions like so:
40 watt solar panel
40 watt solar panel & stand
40 watt solar panel & stand & controller
and so on
the problem I'm getting is multiple images appearing in the first product of the line the solar panel on it's own. so how do I stop this though I think I already have the answer just need it confirming before I spend hours doing it
I asume I'll have to create an indaviual image file name for each componant used in the various variations
if so what is best way to name the files.
cheers
Peter

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Check this tutorial on image naming

You can use IH3 to add additional images to your product(s) and IH3 will take care of the naming for you.

Quote:

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Originally Posted by clydejones

Check this tutorial on image naming

You can use IH3 to add additional images to your product(s) and IH3 will take care of the naming for you.

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thats what I did but I ended up with images from the other componants in the line
like the 40 watt panel had images from the 40 watt panel and images of the stand and controller. would I be better putting the variation at the start of the file name heres what I have at the moment
40w.jpg
40ws.jpg
40wsc.jpg
if I named them so:
w40.jpg
ws40.jpg
wsc40.jpg
would that stop me getting multiple images in the product that is just the panel on it's own
cheers
peter

Quote:

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Originally Posted by discoverytdi

thats what I did but I ended up with images from the other componants in the line
like the 40 watt panel had images from the 40 watt panel and images of the stand and controller. would I be better putting the variation at the start of the file name heres what I have at the moment
40w.jpg
40ws.jpg
40wsc.jpg
if I named them so:
w40.jpg
ws40.jpg
wsc40.jpg
would that stop me getting multiple images in the product that is just the panel on it's own
cheers
peter

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w40.jpg would work but

ws40.jpg and wsc40.jpg would produce an additional image since wsc40.jpg contains the base image name (ws)

Quote:

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Originally Posted by clydejones

w40.jpg would work but

ws40.jpg and wsc40.jpg would produce an additional image since wsc40.jpg contains the base image name (ws)

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well I've sorted it
40w.jpg=for just the solar panel
402ws.jpg=for the solar panel & stand
401wsc.jpg=for the solar panel stand & controller
:clap: I should never have stopped using linux as my os I've got lazy using all this wyswg & auto install software :yuck:
in fact might have a look wat's going in linux used to really like it as an os better than microsh:censored:te

Not to be the detail police or anything, but NONE of this image naming discussion/issue is truly related to IH3 support.. This is standard Zen Cart image functionality.. Any further discussion on this topic should be posted on a new thread..

I tried to add additional image from IH3, selected large image, got following error message:

Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')



Please help. Thanks!

I searched other posts on this topic. Different is that mine is adding additional images and get error.

Quote:

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Originally Posted by hara

I searched other posts on this topic. Different is that mine is adding additional images and get error.

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Everybody getting this error gets it when adding additional images.. If you read the other threads, then you understand that the MOST COMMON reason for this issue is images with invalid image names or invalid characters in the image names (which is covered in the IH3 readme -- which it appears based on your previous posts here that you haven't read). You need to check your MAIN PRODUCT IMAGE. Make sure the file name should not contain invalid characters in the name. The IH3 readme (if you care to read it) covers the kinds of characters which qualify as invalid characters..

Quote:

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Originally Posted by DivaVocals

Everybody getting this error gets it when adding additional images.. If you read the other threads, then you understand that the MOST COMMON reason for this issue is images with invalid image names or invalid characters in the image names (which is covered in the IH3 readme -- which it appears based on your previous posts here that you haven't read). You need to check your MAIN PRODUCT IMAGE. Make sure the file name should not contain invalid characters in the name. The IH3 readme (if you care to read it) covers the kinds of characters which qualify as invalid characters..

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Main product image name: HP63.gif
Additional image name: HP-63red-silver.jpg

Any problem with the additional image name? (I check with readme the name should be OK).

Quote:

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Originally Posted by hara

Main product image name: HP63.gif
Additional image name: HP-63red-silver.jpg

Any problem with the additional image name? (I check with readme the name should be OK).

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If that's what you think the readme said, then you misunderstood it in WHOLE.. (also please post the part of the readme you read that lead you to believe you could name files in this manner)

Hara.. At the risk of sounding mean, I'm NOT gonna answer your question.. because it is CLEAR from your question that you have NOT read the IH3 readme file.. There is a WHOLE section in the readme's configuration and troubleshooting sections which covers filenaming and SPECIFICALLY issues when the filetypes of the main product image and additional images do not match..

Perhaps someone else in the community wants to help you out by repeating for you here in this support thread information that is already IN the readme..

Also IN GENERAL image naming questions are more of a base Zen Cart function and not specifically related to IH3 -- though improperly named images will cause IH3 to act incorrectly as it relies on default Zen Cart image management (also covered ad naseum in the IH3 README FILE!!)

Actually my main image name is hp63.gif

On readme/troubleshooting:

*Make sure that your main product image files names DO NOT contain any special characters (non-alphanumeric characters such as / \ : ! @ # $ % ^ < > , [ ] { } & * ( ) + = ). Always use proper filenaming practices when naming your images - See this document as a reference: http://www.records.ncdcr.gov/erecord...508_final.pdf\

So, my file name doesn't contain any of these. I don't see any words here mentioned what else will need to be applied. As I understand click on IH3 little icon and add new file, and then select image file that comply above rule and click Save. That's it. If not I should be missing something. let me re-check again. Sorry.

More over, on readme/configuration:

Caution: Image Handler3 will allow you to add any valid image format as an additional image to a product even if the additional image being uploaded is in a different file format than the main product image (For example, the main image is a jpg and the additional images are png). Image Handler3 will display mismatched file extensions in red in the additional images table. This visual indication tells you that you've uploaded an additional image with a different filetype than the main product image. ...(but I see error message instead).

Quote:

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Originally Posted by hara

Main product image name: HP63.gif
Additional image name: HP-63red-silver.jpg

Any problem with the additional image name? (I check with readme the name should be OK).

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By default, additional images must contain/start with, the exact same as the main image - then use an underscore - then end with the same image format.

Example
Main product image name: HP63.gif
Additional image name: HP63_red-silver.gif

Any modules using additional images will go by the above.

Quote:

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Originally Posted by hara

More over, on readme/configuration:

Caution: Image Handler3 will allow you to add any valid image format as an additional image to a product even if the additional image being uploaded is in a different file format than the main product image (For example, the main image is a jpg and the additional images are png). Image Handler3 will display mismatched file extensions in red in the additional images table. This visual indication tells you that you've uploaded an additional image with a different filetype than the main product image. ...(but I see error message instead).

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So clearly you misunderstood that uploading mismatched filetypes is problematic.. (hence why "Image Handler3 will display mismatched file extensions in red in the additional images table")

Quote:

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Originally Posted by hara

More over, on readme/configuration:

Caution: Image Handler3 will allow you to add any valid image format as an additional image to a product even if the additional image being uploaded is in a different file format than the main product image (For example, the main image is a jpg and the additional images are png). Image Handler3 will display mismatched file extensions in red in the additional images table. This visual indication tells you that you've uploaded an additional image with a different filetype than the main product image. ...(but I see error message instead).

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So clearly you misunderstood that uploading mismatched filetypes is problematic.. (hence why "Image Handler3 will display mismatched file extensions in red in the additional images table")

Quote:

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Originally Posted by DivaVocals

So clearly you misunderstood that uploading mismatched filetypes is problematic.. (hence why "Image Handler3 will display mismatched file extensions in red in the additional images table")

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Even I upload mismatched filetypes, I don't see in red in the additional image table as readme said, but error message instead. This also confusing me.

Anyway, found the problem. Thank you all!

Quote:

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Originally Posted by Website Rob

By default, additional images must contain/start with, the exact same as the main image - then use an underscore - then end with the same image format.

Example
Main product image name: HP63.gif
Additional image name: HP63_red-silver.gif

Any modules using additional images will go by the above.

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Wait, I followed what you said but still got same problem with error:

Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')

I think I found the problem. IH3 requires must add/upload the small image first, then the option either large or medium. And still need to follow ZC original rule to add _MED and _LRG for the option images.
Am I right?

Quote:

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Originally Posted by hara

I think I found the problem. IH3 requires must add/upload the small image first, then the option either large or medium. And still need to follow ZC original rule to add _MED and _LRG for the option images.
Am I right?

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using IH3 I upload 1 image.

myimage.jpg which is say (500px x 500px)

IH3 will now handle creating the small and medium images for me.
small images (125px x 125px) medium images (250px x 250 px)

no need to add any _MED or _LRG options at all.

If I want an additional image for that product I use IH3 to upload an image and IH3 creates myimage_01.jpg for me.

Quote:

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Originally Posted by clydejones

using IH3 I upload 1 image.

myimage.jpg which is say (500px x 500px)

IH3 will now handle creating the small and medium images for me.
small images (125px x 125px) medium images (250px x 250 px)

no need to add any _MED or _LRG options at all.

If I want an additional image for that product I use IH3 to upload an image and IH3 creates myimage_01.jpg for me.

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Yes, I understand. My point is I have to upload an image on Default image file box first when I want additional image. If you upload additional image on the option box first, the error appear. Moreover, I try to add 2nd additional image but it looks like replacing the first additional image. (only myimage_01.jpg alone, myimage_02.jpg not appear). Only one additional image appear. So far I can't find where to setup from.

Quote:

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Originally Posted by hara

Yes, I understand. My point is I have to upload an image on Default image file box first when I want additional image. If you upload additional image on the option box first, the error appear. Moreover, I try to add 2nd additional image but it looks like replacing the first additional image. (only myimage_01.jpg alone, myimage_02.jpg not appear). Only one additional image appear. So far I can't find where to setup from.

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ok you are right in doing it that way.

you DO NOT add the additional image in the same button that you did the main image.

This is the way I do mine since occasionally I forgot and took out my main image also

If you upload to the main images folder (server/store folder/images (where included in located)

1. if more that one image is for the the product then create them all prior to uploading to the server.

product = red hot textures

primary image name= redhot.jpg
additional images= redhot_01.jpg and so forth until you have them all named with numbers

2. upload to the server

3. in product description area of admin go to the bottom where you would have normally entered the image....in the "Or, select an existing image file from server, filename:"

then choose from the drop down menu "main directory"

in the box next to filename: write the name of the main image... redhot.jpg

3. click preview

on the next page if it shows up then click update...if there is a problem then hit the back button to fix.


or if you use the images area of IH3:

after you enter the first image then click on the "new file button to navigate to the second image for that product

using the "new file" button for each new image for that product. IH3 will do the renaming on its own and wll show you each image.

If you click the edit then you will remove the one you added and replace with the next one.

I hope that makes sense

Quote:

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Originally Posted by DivaVocals

We actually can't help you with issues related to another mod.. (Sorry..) However if I had to hazzard a guess I'd say that the Dual Pricing mod modifies some of the same files used by IH3 and you are wiping out the IH3 changes because you are not merging these modifications. Using a file merging program you need to merge the changes between any files Dual Pricing has in common with IH3.. I'm afraid we can't be of much more help as the issue here is not IH3 at all.. It is an incorrect install of your Dual Pricing mod..

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Hi DivaVocals,

Thank you for your help in this thread post #238.
I've use a merge program as you suggested and everything works perfetc.

Thanks heaps.
Andrew

I am using Zen Cart 1.3.9 I just installed Image Handler 3, and am having a problem that seems normal. Here's a link to my site: http://theindigopath.com/buyart/

I've been searching the forums and reading through the readme and configuration stuff the past couple days but can't seem to figure this out.

I can't get the watermark to work. My config settings are below. I also checked to be sure the images were in the correct place. And I tried clearing the bmz_cache folder. What should I try next?



Small Image Width 250 Info
Small Image Height 250 Info
Heading Image Width - Admin 57 Info
Heading Image Height - Admin 40 Info
Subcategory Image Width 250 Info
Subcategory Image Height 250 Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 50 Info
Image - Shopping Cart Height 40 Info
Category Icon Image Width - Product Info Pages 57 Info
Category Icon Image Height - Product Info Pages 40 Info
Top Subcategory Image Width 150 Info
Top Subcategory Image Height 85 Info
Product Info - Image Width 350 Info
Product Info - Image Height 350 Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 250 Info
Image - Product Listing Height 250 Info
Image - Product New Listing Width 250 Info
Image - Product New Listing Height 250 Info
Image - New Products Width 250 Info
Image - New Products Height 250 Info
Image - Featured Products Width 250 Info
Image - Featured Products Height 250
Image - Product All Listing Width 250 Info
Image - Product All Listing Height 250 Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info
IH resize images yes Info
IH small images filetype no_change Info
IH small images background 255:255:255 Info
IH small images compression quality 85 Info
IH small images watermark no Info
IH small images zoom on hover yes Info
IH small images zoom on hover size Medium Info
IH medium images filetype no_change Info
IH medium images background 255:255:255 Info
IH medium images compression quality 85 Info
IH medium images watermark yes Info
IH large images filetype no_change Info
IH large images background 255:255:255 Info
IH large images compression quality 85 Info
IH large images watermark yes Info
IH large images maximum width 750 Info
IH large images maximum height 550 Info
IH watermark gravity Center Info

Quote:

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Originally Posted by gaius

I am using Zen Cart 1.3.9 I just installed Image Handler 3, and am having a problem that seems normal. Here's a link to my site: http://theindigopath.com/buyart/

I've been searching the forums and reading through the readme and configuration stuff the past couple days but can't seem to figure this out.

I can't get the watermark to work. My config settings are below. I also checked to be sure the images were in the correct place. And I tried clearing the bmz_cache folder. What should I try next?



Small Image Width 250 Info
Small Image Height 250 Info
Heading Image Width - Admin 57 Info
Heading Image Height - Admin 40 Info
Subcategory Image Width 250 Info
Subcategory Image Height 250 Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 50 Info
Image - Shopping Cart Height 40 Info
Category Icon Image Width - Product Info Pages 57 Info
Category Icon Image Height - Product Info Pages 40 Info
Top Subcategory Image Width 150 Info
Top Subcategory Image Height 85 Info
Product Info - Image Width 350 Info
Product Info - Image Height 350 Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 250 Info
Image - Product Listing Height 250 Info
Image - Product New Listing Width 250 Info
Image - Product New Listing Height 250 Info
Image - New Products Width 250 Info
Image - New Products Height 250 Info
Image - Featured Products Width 250 Info
Image - Featured Products Height 250
Image - Product All Listing Width 250 Info
Image - Product All Listing Height 250 Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info
IH resize images yes Info
IH small images filetype no_change Info
IH small images background 255:255:255 Info
IH small images compression quality 85 Info
IH small images watermark no Info
IH small images zoom on hover yes Info
IH small images zoom on hover size Medium Info
IH medium images filetype no_change Info
IH medium images background 255:255:255 Info
IH medium images compression quality 85 Info
IH medium images watermark yes Info
IH large images filetype no_change Info
IH large images background 255:255:255 Info
IH large images compression quality 85 Info
IH large images watermark yes Info
IH large images maximum width 750 Info
IH large images maximum height 550 Info
IH watermark gravity Center Info

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looks like your settings are ok but what version zencart are you using and also what version of lightbox and which one?

did you install IH3 from an upgrade or fresh installation?

some of your images have a watermark but not all of them so not sure of much here...sorry

If I had to guess, it looks like you added the watermark settings after IH3 generated your bmz_cache images. I suggest using your FTP too and manually removing all the cache FOLDERS in the bmz_cache folder. (leave the 2 files there in place) clear your browser cache and see if you don't see watermarked images then..

Quote:

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Originally Posted by gaius

I am using Zen Cart 1.3.9 I just installed Image Handler 3, and am having a problem that seems normal. Here's a link to my site: http://theindigopath.com/buyart/

I've been searching the forums and reading through the readme and configuration stuff the past couple days but can't seem to figure this out.

I can't get the watermark to work. My config settings are below. I also checked to be sure the images were in the correct place. And I tried clearing the bmz_cache folder. What should I try next?



Small Image Width 250 Info
Small Image Height 250 Info
Heading Image Width - Admin 57 Info
Heading Image Height - Admin 40 Info
Subcategory Image Width 250 Info
Subcategory Image Height 250 Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 50 Info
Image - Shopping Cart Height 40 Info
Category Icon Image Width - Product Info Pages 57 Info
Category Icon Image Height - Product Info Pages 40 Info
Top Subcategory Image Width 150 Info
Top Subcategory Image Height 85 Info
Product Info - Image Width 350 Info
Product Info - Image Height 350 Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 250 Info
Image - Product Listing Height 250 Info
Image - Product New Listing Width 250 Info
Image - Product New Listing Height 250 Info
Image - New Products Width 250 Info
Image - New Products Height 250 Info
Image - Featured Products Width 250 Info
Image - Featured Products Height 250
Image - Product All Listing Width 250 Info
Image - Product All Listing Height 250 Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info
IH resize images yes Info
IH small images filetype no_change Info
IH small images background 255:255:255 Info
IH small images compression quality 85 Info
IH small images watermark no Info
IH small images zoom on hover yes Info
IH small images zoom on hover size Medium Info
IH medium images filetype no_change Info
IH medium images background 255:255:255 Info
IH medium images compression quality 85 Info
IH medium images watermark yes Info
IH large images filetype no_change Info
IH large images background 255:255:255 Info
IH large images compression quality 85 Info
IH large images watermark yes Info
IH large images maximum width 750 Info
IH large images maximum height 550 Info
IH watermark gravity Center Info

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Quote:

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Originally Posted by andrewnguyen

Hi DivaVocals,

Thank you for your help in this thread post #238.
I've use a merge program as you suggested and everything works perfetc.

Thanks heaps.
Andrew

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Glad that you got it all worked out..

I am using Version 1.3.9h of Zen Cart and for the past 8 weeks, have been running IH2 with no problems whatsoever

Yesterday to my horror, my site was killed. www.bestfeedsupplements.co.uk

I tried to restore from a back up but still I couldn't see anything under my category tabs.

I started to uninstall mods and got the store back once I uninstalled IH2

I haven't added any mods to the store in the past five weeks and am currently running
zen_lightbox-v1.6.2
multi_cross_sell_v1.00
GoogleAnalytics
google_merchant_center
Easy Populate 1.3.9gp
DPU2
corner_site_seal_1.0
autoTweet3
autoFacebook2

I thought that perhaps changing to IH3 might solve the problem and so uninstalled it as told, removed
zen_lightbox-v1.6.2 with an uninstall as well and then loaded IH3 according to the instructions
I then reloaded zen_lightbox-v1.6.2 to ensure that the correct code was used for additional_images.php was correct.

As soon as I installed IH3 in Tools: Image Handler3, my site went blank again

Now I realise that this cannot be a problem with IH3 ( I have another site www.equine-cortaflex.co.uk which runs IH2 perfectly and has not been affected in the same way - even though they run off the same servers (HostPapa) so does anyone please have an idea where I should look

I cannot see any obvious area where there is a conflict.

I will be quite happy to demonstrate the problem with installing IH3 and the subsequent loss of pages if it would help.

Quote:

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Originally Posted by kbear

I am using Version 1.3.9h of Zen Cart and for the past 8 weeks, have been running IH2 with no problems whatsoever

Yesterday to my horror, my site was killed. www.bestfeedsupplements.co.uk

I tried to restore from a back up but still I couldn't see anything under my category tabs.

I started to uninstall mods and got the store back once I uninstalled IH2

I haven't added any mods to the store in the past five weeks and am currently running
zen_lightbox-v1.6.2
multi_cross_sell_v1.00
GoogleAnalytics
google_merchant_center
Easy Populate 1.3.9gp
DPU2
corner_site_seal_1.0
autoTweet3
autoFacebook2

I thought that perhaps changing to IH3 might solve the problem and so uninstalled it as told, removed
zen_lightbox-v1.6.2 with an uninstall as well and then loaded IH3 according to the instructions
I then reloaded zen_lightbox-v1.6.2 to ensure that the correct code was used for additional_images.php was correct.

As soon as I installed IH3 in Tools: Image Handler3, my site went blank again

Now I realise that this cannot be a problem with IH3 ( I have another site www.equine-cortaflex.co.uk which runs IH2 perfectly and has not been affected in the same way - even though they run off the same servers (HostPapa) so does anyone please have an idea where I should look

I cannot see any obvious area where there is a conflict.

I will be quite happy to demonstrate the problem with installing IH3 and the subsequent loss of pages if it would help.

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1) what errors appeared in the /cache folder
2) Do any of those mentioned mods touch the same files IH3 uses.

I am using Version 1.3.8a of Zen Cart and tried to fresh install IH3 to speed up the website and use all the wonderful features it can offer.

My website is: www.lingerieholic.net

However the problem is after I follow the instruction to install IH3, the product image in the product description page, as well as the large image when clicked on does not appear.

I cannot see any obvious area where there is a conflict except the first time Admin->Catalog->Catalogues/Products does not works shows syntax error, which was fixed when I upload IH3 files via FTP second time.

Please help.

Thanks

Regards
Jennifer

Quote:

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Originally Posted by lingerieholic

I am using Version 1.3.8a of Zen Cart and tried to fresh install IH3 to speed up the website and use all the wonderful features it can offer.

My website is: www.lingerieholic.net

However the problem is after I follow the instruction to install IH3, the product image in the product description page, as well as the large image when clicked on does not appear.

I cannot see any obvious area where there is a conflict except the first time Admin->Catalog->Catalogues/Products does not works shows syntax error, which was fixed when I upload IH3 files via FTP second time.

Please help.

Thanks

Regards
Jennifer

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first things I would go to 1.3.9h of zen cart to ensure hackers stay away...have had to replace many stores due to hackers invading and mucking up the works and some have even gotten removed by the host because of it.

then not only do you install IH3 but you also need to get rid of all the images that have _lrg and _med because you only need the one size then IH3 wil handle the other images.

go to the bmz_cache folder and manually delete all folders there

make sure you uploaded all the files to their proper places on your server too

1) You didn't perchance add a url rewrite script recently for friendly urls as i know a couple of them will stuff the popup if they haven't been set up correctly, and that appears to be part of what is effecting the pop-up the coding is showing as
http://lingerieholic.net/popup_image/pID/108\

instead of

http://lingerieholic.net/index.php?m..._image&pID=108

I think

2) Image handler doesn't appear to be handling your image at all, all the images being displayed on the page are comimg via your images folder rather than imagehandlers cache.

Quote:

---

Originally Posted by lingerieholic

I am using Version 1.3.8a of Zen Cart and tried to fresh install IH3 to speed up the website and use all the wonderful features it can offer.

My website is: www.lingerieholic.net

However the problem is after I follow the instruction to install IH3, the product image in the product description page, as well as the large image when clicked on does not appear.

I cannot see any obvious area where there is a conflict except the first time Admin->Catalog->Catalogues/Products does not works shows syntax error, which was fixed when I upload IH3 files via FTP second time.

Please help.

Thanks

Regards
Jennifer

---

Quote:

---

Originally Posted by nigelt74

1) You didn't perchance add a url rewrite script recently for friendly urls as i know a couple of them will stuff the popup if they haven't been set up correctly, and that appears to be part of what is effecting the pop-up the coding is showing as
http://lingerieholic.net/popup_image/pID/108\

instead of

http://lingerieholic.net/index.php?m..._image&pID=108

I think

2) Image handler doesn't appear to be handling your image at all, all the images being displayed on the page are comimg via your images folder rather than imagehandlers cache.

---

Yes, I have recently installed Simply SEO URLs, that maybe the reason. If that's the case, how do I fix it? Thanks

Quote:

---

Originally Posted by DarkAngel

first things I would go to 1.3.9h of zen cart to ensure hackers stay away...have had to replace many stores due to hackers invading and mucking up the works and some have even gotten removed by the host because of it.

then not only do you install IH3 but you also need to get rid of all the images that have _lrg and _med because you only need the one size then IH3 wil handle the other images.

go to the bmz_cache folder and manually delete all folders there

make sure you uploaded all the files to their proper places on your server too

---

I am so scared to upgrade to 1.3.9h myself as I got quite a few addons. Can someone do it for me? of course with a fee is fine.

RE your comments about IM3, I did clean the bmz_cache by clean it from admin area. Tools->IM3->Admin->Clean image cache. but not too sure what to do after...

Thanks

Quote:

---

Originally Posted by lingerieholic

Yes, I have recently installed Simply SEO URLs, that maybe the reason. If that's the case, how do I fix it? Thanks

---

I'm afraid this thread is not the place to resolve issues with another mod. I do suggest turning off SSU to confirm that it is indeed causing the issues with your images. Then you'll need to check in on the SSU thread and see if one of the community experts there can offer help getting SSU to work correctly with IH3 (the SSU mod author no longer offers support for his mods on the Zen Cart forum)

Quote:

---

Originally Posted by lingerieholic

I am so scared to upgrade to 1.3.9h myself as I got quite a few addons. Can someone do it for me? of course with a fee is fine.

---

This support thread is not the place to solicit help with a Zen Cart 1.3.9 upgrade.. (the forum admins frown upon open commercial discussions being conducted in the forum) It's not an issue for you to PM folks to ask about this though.. There used to be a commercial forum here for making these kinds of requests.. I believe that was replaced with the recommendation to use oDesk. (see: http://www.zen-cart.com/forum/forumdisplay.php?f=137)

Quote:

---

Originally Posted by lingerieholic

RE your comments about IM3, I did clean the bmz_cache by clean it from admin area. Tools->IM3->Admin->Clean image cache. but not too sure what to do after...

Thanks

---

I think you need to verify whether or not SSU is the cause of your issues by doing as I suggested previously and turning off SSU from the admin to see if the issues you first reported go away..

That said I believe you have a combination of issues not the least of which may be an incompatibility issue as IH3 was NEVER tested in a 1.3.8 environment. It's very possible that some of your issues may stem from the differences between 1.3.8 and 1.3.9. I would need one of the community experts here to confirm this of course as I am at work and do not know off the top of my head if this is indeed true.

Have you had a chance to try IH3 with 1.5.0?

Quote:

---

Originally Posted by dbltoe

Have you had a chance to try IH3 with 1.5.0?

---

I haven't yet, but it's in my plans for the upcoming weekend.. Maybe nigel has tried???

IH3 is NOT compatible with ZC v1.5
Several changes will be required, including admin changes and several other file changes. Lots of merging and rewriting needed.

Hi Nigel

Thought I'd posted a reply but can't find it

No errors in the cache file and I can't find any problems in terms of contention

In fact I am running it locally in XAMPP and it is working perfectly

John

Every time when the mod installed
cache floder go up to 1000mb !!!


[02-Aug-2011 15:22:56] PHP Warning: imagejpeg() [<a href='function.imagejpeg'>function.imagejpeg</a>]: SAFE MODE Restriction in effect. The script whose uid is 530 is not allowed to access/king - magic.com/public_html/bmz_cache/3 owned by uid 48 in /home/dmagic/domains/king-magic.com/public_html/includes/classes/bmz_image_handler.class.php on line 655
[02-Aug-2011 15:22:56] PHP Warning: imagejpeg() [<a href='function.imagejpeg'>function.imagejpeg</a>]: Invalid filename in /king - magic.com/public_html/includes/classes/bmz_image_handler.class.php on line 655

what the problem ?

Hi All,

Got a slight problem with IH3.

Just installed this onto a new zencart 1.3.9h and the large images are not being created/reference properly.

This is a test site waiting to go live: test.swallowhealthydiet.com

The preview in admin shows the 3 images correctly.

Looks like it's linking to the images/large folder but i thought it was supposed to use the bmz_cache folder?

Any help would be greatly appreciated!

Looks like the issue relates to the darkbox js.

Any clues how I might be able to fix this?

Thanks

Ummm looks like you have SAFE mode on... IH3 won't run in SAFE mode

Quote:

---

Originally Posted by dmagic

Every time when the mod installed
cache floder go up to 1000mb !!!


[02-Aug-2011 15:22:56] PHP Warning: imagejpeg() [<a href='function.imagejpeg'>function.imagejpeg</a>]: SAFE MODE Restriction in effect. The script whose uid is 530 is not allowed to access/king - magic.com/public_html/bmz_cache/3 owned by uid 48 in /home/dmagic/domains/king-magic.com/public_html/includes/classes/bmz_image_handler.class.php on line 655
[02-Aug-2011 15:22:56] PHP Warning: imagejpeg() [<a href='function.imagejpeg'>function.imagejpeg</a>]: Invalid filename in /king - magic.com/public_html/includes/classes/bmz_image_handler.class.php on line 655

what the problem ?

---

Quote:

---

Originally Posted by rickcj

Looks like the issue relates to the darkbox js.

Any clues how I might be able to fix this?

Thanks

---

You need to direct your questions to the developers of your Darkbox mod.. Or disable the Darkbox mod and use something else that has been tested/developed to work with IH3..

Hi,

This is a dreaded Template Monster template that uses a js file in template/jscript.

I fixed this by removing the jscript_xdarkbox.js file from the template and installed the zen_lightbox. This now seems to be working fine!

Quote:

---

Originally Posted by rickcj

Hi,

This is a dreaded Template Monster template that uses a js file in template/jscript.

I fixed this by removing the jscript_xdarkbox.js file from the template and installed the zen_lightbox. This now seems to be working fine!

---

And yet another rousing endorsement for why I will NEVER use Template Monster templates..:laugh::laugh:

Hi,

I notice some images are being generated without the watermark and are being pulled from the bmz_cache: http://test.swallowhealthydiet.com/i..._page=specials

Quote:

---

Originally Posted by rickcj

Hi,

I notice some images are being generated without the watermark and are being pulled from the bmz_cache: http://test.swallowhealthydiet.com/i..._page=specials

---

Not seeing what you are referring to.. all images look watermarked to me..

Try again now, I had replaced the specials page.

Quote:

---

Originally Posted by rickcj

Try again now, I had replaced the specials page.

---

I don't know what it is you are asking here.. Now the images are not watermarked.. What exactly is the issue you are reporting??

This has a slightly different layout, and is using the bmz_cache images but they are not watermarked.

I wanted to know how it can use the correct image location but not the correct watermarked images and why non-watermarked images exist in the bmz_cache?

Quote:

---

Originally Posted by rickcj

This has a slightly different layout, and is using the bmz_cache images but they are not watermarked.

I wanted to know how it can use the correct image location but not the correct watermarked images and why non-watermarked images exist in the bmz_cache?

---

How watermarks work is all based on having the correct image settings to begin with.. this is all explained pretty well in the IH3 readme.. Versus me posting verbatim what is already in the readme, can you tell me is there a particular section of the explanation in the readme which you are not clear on??

Also if your small image sizes for specials does not match your small image settings, IH3 has no way of knowing that your specials images are your small images.. (and therefore cannot apply the small image watermark)

I know we've been through this a million times, but I can't get watermarking to work.

What I've done:

• I've set ALL my watermarks (small, med, and large) to YES in Configuration>Images
  
• I've checked to be sure that my watermark images are in the following locations:
  images/watermark.png
  images/medium/watermark_MED.png
  images/large/watermark_LRG.png
  
• I've deleted everything except .htaccess and .keep and let Image Handler reload data.

Watermarking is still not working.
My webpage is: http://www.theindigopath.com/buyart

Any help would be appreciated. Thank you!

Likely reason as I just stated in my post earlier today is that you do not have your image size setting correct.. in particular ALL of the small image sizes. Please see the readme for more details..

Quote:

---

Originally Posted by gaius

I know we've been through this a million times, but I can't get watermarking to work.

What I've done:

• I've set ALL my watermarks (small, med, and large) to YES in Configuration>Images
• I've checked to be sure that my watermark images are in the following locations:
  images/watermark.png
  images/medium/watermark_MED.png
  images/large/watermark_LRG.png
• I've deleted everything except .htaccess and .keep and let Image Handler reload data.

Watermarking is still not working.
My webpage is: http://www.theindigopath.com/buyart

Any help would be appreciated. Thank you!

---

I've gone back through and made sure I had changed all my image settings. There was only one I hadn't changed. I changed it, but still no watermarking. Here are the settings I put the same.

Small Image Width/Height
Subcategory Image Width/Height <--just changed
Image - Product Listing Width/Height
Image - Product New Listing Width/Height
Image - New Products Width/Height
Image - Featured Products Width/Height
Image - Product All Listing Width/Height

This is all I see according to the readme. Am I missing something?

My Large watermark image is 500x500. Do I need to make it the same size as the Large Image?

Only thing I have different than the readme is I have height values defined. They are all the same, though. Do height values need to be undefined?

I've read the readme and as many posts on watermarking as I saw in this thread. I reread the readme again after your post. I don't want to waste your time, but as far as I can tell, my settings are set up per the instructions in the readme. It's the only reason I posted. I truly appreciate you taking the time to reply and help.

Quote:

---

Originally Posted by gaius

I've gone back through and made sure I had changed all my image settings. There was only one I hadn't changed. I changed it, but still no watermarking. Here are the settings I put the same.

Small Image Width/Height
Subcategory Image Width/Height <--just changed
Image - Product Listing Width/Height
Image - Product New Listing Width/Height
Image - New Products Width/Height
Image - Featured Products Width/Height
Image - Product All Listing Width/Height

This is all I see according to the readme. Am I missing something?

My Large watermark image is 500x500. Do I need to make it the same size as the Large Image?

Only thing I have different than the readme is I have height values defined. They are all the same, though. Do height values need to be undefined?

I've read the readme and as many posts on watermarking as I saw in this thread. I reread the readme again after your post. I don't want to waste your time, but as far as I can tell, my settings are set up per the instructions in the readme. It's the only reason I posted. I truly appreciate you taking the time to reply and help.

---

using cart version 1.3.9h, right?

did you remember to set them to show in images along with making all those the exact same size. I have width and height sizes in my store and it works.

when you installed IH3 did you remember to remove the files that the read me said to remove?

Have you tried to go to IH3's control area

admin/tools/IH3/admin

and clear the c ache or uninstall then refresh the page of the store and reinstall it again...?

Quote:

---

Originally Posted by DarkAngel

using cart version 1.3.9h, right?

did you remember to set them to show in images along with making all those the exact same size. I have width and height sizes in my store and it works.

when you installed IH3 did you remember to remove the files that the read me said to remove?

Have you tried to go to IH3's control area

admin/tools/IH3/admin

and clear the c ache or uninstall then refresh the page of the store and reinstall it again...?

---

If you are speaking of the "IH small/medium/large images watermark" options, they are all "yes".

I've just went back through and reuploaded all files after uninstalling IH3. I then reinstalled (after refreshing page). I went back into Admin>Images, and reset settings (image sizes and watermark options). Still no watermark.

I feel like i got this to work before on a separate Zen Cart site I run. But I've gone through my settings, and they all seem to match. I remember having Watermark issues before, but I seem to remember it being fixed after doing the things that have already been mentioned (and that I've already done).

You mentioned removing files, but I don't see that in the readme (unless I'm missing something). The only thing I replaced was the additional_images file because I installed Zen Lightbox. Can you direct me to where I would need to remove files, or tell me what page of the readme that's on. I can't seem to find that anywhere.

Thank you for taking the time to reply. Any other ideas?

Quote:

---

Originally Posted by gaius

If you are speaking of the "IH small/medium/large images watermark" options, they are all "yes".

I've just went back through and reuploaded all files after uninstalling IH3. I then reinstalled (after refreshing page). I went back into Admin>Images, and reset settings (image sizes and watermark options). Still no watermark.

I feel like i got this to work before on a separate Zen Cart site I run. But I've gone through my settings, and they all seem to match. I remember having Watermark issues before, but I seem to remember it being fixed after doing the things that have already been mentioned (and that I've already done).

You mentioned removing files, but I don't see that in the readme (unless I'm missing something). The only thing I replaced was the additional_images file because I installed Zen Lightbox. Can you direct me to where I would need to remove files, or tell me what page of the readme that's on. I can't seem to find that anywhere.

Thank you for taking the time to reply. Any other ideas?

---

from the read me for those that upgraded...if you had done a brand new install disregard this please:

1. This instruction only applies to those who are upgrading from a version of Image Handler2 lower than Rev8b
   Delete the following from your current install:
   
   • images/zoom.png
   • images/medium/zoom_MED.png
   • images/large/zoom_LRG.png
   • includes/template/classic (delete the folder in it's entirety)
     Please note: It is recommended that you delete this folder if you are NOT using the Classic template. If you like you can replace this folder with the one from theZC installation pack -- you don't have to do this if you are using a template other than the Classic template.
     
     If you are using the Classic template you SHOULD NOT DELETE the Classic template folder. Let me stress again DO NOT DELETE THE CLASSIC TEMPLATE FOLDER if you are using the Classic template!!!
   
   

I too had problems with the watermark but in a previous version. It was also due to a purchase template---those are atrocious for messing up the coding to get it to do what the creator wants the store to do their way.

could you please post all your image settings, all of them not just the ones mentioned? it might help

on another note too...

not sure if I am right or not but on the buddism-eightfold path image when I hover over the small one it does not show the bmz path but then when I do a view image on the product info page it also goes to the main images folder not the bmz folder

do you have any images in the large or medium folder ---_lrg or _med for these products...if so delete them then clear cache again please.

Quote:

---

Originally Posted by DarkAngel

on another note too...

not sure if I am right or not but on the buddism-eightfold path image when I hover over the small one it does not show the bmz path but then when I do a view image on the product info page it also goes to the main images folder not the bmz folder

do you have any images in the large or medium folder ---_lrg or _med for these products...if so delete them then clear cache again please.

---

Hovering over small images is not a link to the image but a link to the product details page.. Hence no bmz_cache on hover.. right click image to view properties to see the ACTUAL image source..

Quote:

---

Originally Posted by DarkAngel

could you please post all your image settings, all of them not just the ones mentioned? it might help

---

It will help.. Otherwise we're all just guessing based on what we THINK is the answer... at this point guessing is not helpful.. having details is helpful..

Quote:

---

Originally Posted by DivaVocals

Hovering over small images is not a link to the image but a link to the product details page.. Hence no bmz_cache on hover.. right click image to view properties to see the ACTUAL image source..

---

thanks diva so I went to check my source against his and LB doesn't seem to have the same info in his store as it does in mine --showing that is-- and the images link to his regular images folder...none seem to go to the bmz cache folder at all.

I've deleted all the images and reuploaded. Am I wrong that IH3 is supposed to create the small and medium pictures from my file? I thought the point was to upload just one. I did notice I uploaded most of my images to a "product" folder. Upon reuploading, I uploaded all to the Main Directory.

It looks like Medium and Large images only go to their respective folders when I deliberately upload all three images. I've done this with the products in the Sculpture category. However, watermarks are still not showing up on those, either.


Below are my Admin>Images settings:
Title Value Action
Small Image Width 200
Small Image Height Info
Heading Image Width - Admin 57 Info
Heading Image Height - Admin 40 Info
Subcategory Image Width 200 Info
Subcategory Image Height Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 50 Info
Image - Shopping Cart Height 40 Info
Category Icon Image Width - Product Info Pages 200 Info
Category Icon Image Height - Product Info Pages Info
Top Subcategory Image Width 150 Info
Top Subcategory Image Height 85 Info
Product Info - Image Width 350 Info
Product Info - Image Height 350 Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 200 Info
Image - Product Listing Height Info
Image - Product New Listing Width 200 Info
Image - Product New Listing Height Info
Image - New Products Width 200 Info
Image - New Products Height Info
Image - Featured Products Width 200 Info
Image - Featured Products Height Info
Image - Product All Listing Width 200 Info
Image - Product All Listing Height Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info
IH resize images yes Info
IH small images filetype no_change Info
IH small images background transparent Info
IH small images compression quality 85 Info
IH small images watermark yes Info
IH small images zoom on hover yes Info
IH small images zoom on hover size Medium Info
IH medium images filetype no_change Info
IH medium images background transparent Info
IH medium images compression quality 85 Info
IH medium images watermark yes Info
IH large images filetype no_change Info
IH large images background transparent Info
IH large images compression quality 85 Info
IH large images watermark yes Info
IH large images maximum width 750 Info
IH large images maximum height 550 Info
IH watermark gravity Center Info

Quote:

---

Originally Posted by gaius

I've deleted all the images and reuploaded. Am I wrong that IH3 is supposed to create the small and medium pictures from my file? I thought the point was to upload just one. I did notice I uploaded most of my images to a "product" folder. Upon reuploading, I uploaded all to the Main Directory.

It looks like Medium and Large images only go to their respective folders when I deliberately upload all three images. I've done this with the products in the Sculpture category. However, watermarks are still not showing up on those, either.

---

Image handler doesn't put images in the medium or large folders, it creates small, medium and large images and places them in the bmz_cache folder.

Quote:

---

Originally Posted by gaius

I've deleted all the images and reuploaded. Am I wrong that IH3 is supposed to create the small and medium pictures from my file? I thought the point was to upload just one. I did notice I uploaded most of my images to a "product" folder. Upon reuploading, I uploaded all to the Main Directory.

It looks like Medium and Large images only go to their respective folders when I deliberately upload all three images. I've done this with the products in the Sculpture category. However, watermarks are still not showing up on those, either.

---

Either you are just working on your site, or Image handler is not correctly installed

When I look at your site all I can see is the imagehover working, Image handler is not handling any of your images they are all being served from your images folder, so imagehandler obviously can't watermark them.

I checked the prints and sculpture category and neither have images coming from the bmz_cache therefore they are not being handled by Imagehandler.

Did you rename all the folders that were supposed to be renamed to your template name there was the one in the templates folder and the one in the modules folder

Quote:

---

Originally Posted by gaius http://www.zen-cart.com/forum/images...s/viewpost.gif
I've deleted all the images and reuploaded. Am I wrong that IH3 is supposed to create the small and medium pictures from my file? I thought the point was to upload just one. I did notice I uploaded most of my images to a "product" folder. Upon reuploading, I uploaded all to the Main Directory.

It looks like Medium and Large images only go to their respective folders when I deliberately upload all three images. I've done this with the products in the Sculpture category. However, watermarks are still not showing up on those, either.

---

you do not upload anything but the main product image, unless you have additional ones to add which can be added manually or via the ih3 controls

you can upload to a folder within a folder type like images/promos/productname/image file

but then you need to put that path in when you do the description page for it then upload any additional one to the same folder with keeping in mind:
1. all should be the same extension as the first one (.jpg or ,png, or .gif) no mixing
2. named exactly as the first one with _01.jpg --for instance-- and following suit for the rest of your additional pages for that product adjusting the number for each one

hope that makes sense. AT NO TIME do you send images to the lrg or med folders at all.

Need to add this... The advantage of using IH3 to upload additional images (vs FTP) for most shop owners is that they do not have to worry about how to name additional images properly so that Zen Cart will recognize them. They simply upload the additional images using the IH3 interface and as long as the images are the same filetype as the main product image, then IH3 does the heavy lifting of properly naming the file so that Zen Cart correctly recognizes them as additional images..

Quote:

---

Originally Posted by DarkAngel

you do not upload anything but the main product image, unless you have additional ones to add which can be added manually or via the ih3 controls

you can upload to a folder within a folder type like images/promos/productname/image file

but then you need to put that path in when you do the description page for it then upload any additional one to the same folder with keeping in mind:
1. all should be the same extension as the first one (.jpg or ,png, or .gif) no mixing
2. named exactly as the first one with _01.jpg --for instance-- and following suit for the rest of your additional pages for that product adjusting the number for each one

hope that makes sense. AT NO TIME do you send images to the lrg or med folders at all.

---

Also, there is a detailed tutorial in the IH3 Read_Me that discusses image filing and image naming in extensive detail.

Okay, obviously something is wrong with my install of IH3, then. I'm going to go through each file, check the code, and see if the correct versions are on the site.

Perhaps my FTP client didn't overwrite files properly the multiple times I've uploaded the files. I'll let you guys know if this is successful or not.

Thanks for all the help, hopefully this is just a quirk of the drag-n-drop FTP client I've been using, and I'll have to switch to doing it all through Dreamweaver, as I've done in the past without issue. Sorry to waste your time on this.........

Quote:

---

Originally Posted by gaius

Okay, obviously something is wrong with my install of IH3, then.....hopefully this is just a quirk of the drag-n-drop FTP client I've been using, and I'll have to switch to doing it all through Dreamweaver, as I've done in the past without issue. Sorry to waste your time on this.........

---

Yes, installation errors are the most common culprit of problems like the ones you're having...but if those errors are caused by your FTP program, it's hardly your fault. Have you tried FileZilla? Lastly, always remember that as long as someone, somewhere learns something - time was not wasted.

Posting your issue and the ultimate solution you used to resolve it will help others in the future who have the same problem.

Good luck and happy Zenning :smile:

I installed this and it has improved my site! love the image hover popup.

However I have one problem. When I am on a product page. and I "click to view large" the website gets shadowed with an empty dark box. There isnt even an X button to continue browsing, I have to refresh.

now this didnt happen before I installed this module. But before I installed it I ran into a similar problem once. I added a new product and for the image it was called "The Shake.jpg" The same problem happened, so all i did was put a underscore: "The_shake.jpg" and the problem was fixed.

Any solutions?

BTW to the best of my knowledge the permissions for the folder are the same as the images folder.

NOTE: i am running a template monster template. and Upon install of this module 3 files were replaced, however I check before replacing and they were pretty much the same.

Hi wildchick

Without a link to the product page you're having a problem with, all we can do is guess as to what the issue is.

Off the top of my head, here's my three guesses:

1. You have installed a lightbox module which is conflicting with IH3

or

2. Your template came with a lightbox module installed which is conflicting with IH3

and

3. Template Monster templates (with or without a lightbox module) is known to wreak havoc with Zen Cart in general, and also with many of the addon modules, including IH3, because the designers hack up the Zen Cart core code in order to get the design effects they desire. In short, they are known to sacrifice functionality for design.



My Suggestions:

Go in to your admin and change your template to the Zen Cart default (classic) template and see if the cart and the IH3 mod function as they should.

If so, then the problem is your template and there's nothing we can do to help you.

If you still have problems after changing to the Zen Cart classic template, then there is some troubleshooting we can do, but we need the following information:

1. Your ZC version
2. Your PHP version
3. The name of all mods you have installed which impact your site's images
4. A link to the exact page where the problem exists so we can look at it for you.


Lastly, this part of your question:

Quote:

---

Originally Posted by wildchick

Upon install of this module 3 files were replaced, however I check before replacing and they were pretty much the same.

---

this really concerns me:"Pretty much the same"...there's no such thing as "pretty much the same". Either the files are identical or they are not. If they are not, then you need to do some file merging prior to install.

Quote:

---

Originally Posted by wildchick

I installed this and it has improved my site! love the image hover popup.

However I have one problem. When I am on a product page. and I "click to view large" the website gets shadowed with an empty dark box. There isnt even an X button to continue browsing, I have to refresh.

now this didnt happen before I installed this module. But before I installed it I ran into a similar problem once. I added a new product and for the image it was called "The Shake.jpg" The same problem happened, so all i did was put a underscore: "The_shake.jpg" and the problem was fixed.

Any solutions?

BTW to the best of my knowledge the permissions for the folder are the same as the images folder.

NOTE: i am running a template monster template. and Upon install of this module 3 files were replaced, however I check before replacing and they were pretty much the same.

---

First off, Thank you for your help and prompt reply.

Info:
v1.3.9h
PHP Version 5.3.2

1) my guess is that it came with lightbox b/c I never installed it. I guess I had it b/c my site had functions that lightbox has(blacking everything out)

2ndly, yes 2/3 of the files that got replaced were different. The 2 that were different were under the folders named "popup" which is the exact problem I am having. The 3rd file that was replaced was only different by version number, so I dont conclude that is truly different, however I will list the code here.


I am going to list the original code my template and hopefully you can help me out by comparing to IH3 CODES. All IH3 Code can be found under core edit folder.

The Following is my template code:

File 1: Includes>Modules>Pages>Popup_Image>Header_php.php

Code:

---

<?php
/**
 * Pop up Image Header
 *
 * @package page
 * @copyright Copyright 2003-2009 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * @version $Id: header_php.php 14141 2009-08-10 19:34:47Z wilt $
 */
/**
 * Header code file for the product-larger-images popup window
 *
 */

// This should be first line of the script:
  $zco_notifier->notify('NOTIFY_HEADER_START_POPUP_IMAGES_ADDITIONAL');

  $_SESSION['navigation']->remove_current_page();

  $products_values_query = "SELECT pd.products_name, p.products_image
                            FROM " . TABLE_PRODUCTS . " p
                            left join " . TABLE_PRODUCTS_DESCRIPTION . " pd
                            on p.products_id = pd.products_id
                            WHERE p.products_status = 1
                            and p.products_id = :productsID
                            and pd.language_id = :languagesID ";

  $products_values_query = $db->bindVars($products_values_query, ':productsID', $_GET['pID'], 'integer');
  $products_values_query = $db->bindVars($products_values_query, ':languagesID', $_SESSION['languages_id'], 'integer');

  $products_values = $db->Execute($products_values_query);
  $products_image = $products_values->fields['products_image'];

  //auto replace with defined missing image
  if ($products_image == '' and PRODUCTS_IMAGE_NO_IMAGE_STATUS == '1') {
    $products_image = PRODUCTS_IMAGE_NO_IMAGE;
  }

  $products_image_extension = substr($products_image, strrpos($products_image, '.'));
  $products_image_base = preg_replace('/'.$products_image_extension.'/', '', $products_image);
  $products_image_medium = $products_image_base . IMAGE_SUFFIX_MEDIUM . $products_image_extension;
  $products_image_large = $products_image_base . IMAGE_SUFFIX_LARGE . $products_image_extension;

  // check for a medium image else use small
  if (!file_exists(DIR_WS_IMAGES . 'medium/' . $products_image_medium)) {
    $products_image_medium = DIR_WS_IMAGES . $products_image;
  } else {
    $products_image_medium = DIR_WS_IMAGES . 'medium/' . $products_image_medium;
  }
  // check for a large image else use medium else use small
  if (!file_exists(DIR_WS_IMAGES . 'large/' . $products_image_large)) {
    $products_image_large = $products_image_medium;
  } else {
    $products_image_large = DIR_WS_IMAGES . 'large/' . $products_image_large;
  }

  // This should be last line of the script:
  $zco_notifier->notify('NOTIFY_HEADER_END_POPUP_IMAGES');
?>

---

File 2: Includes>Modules>Pages>Popup_Image_additional>Header_php.php

Code:

---

<?php
/**
 * pop up image additional
 *
 * @package page
 * @copyright Copyright 2003-2006 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * @version $Id: header_php.php 4635 2006-09-30 18:48:26Z drbyte $
 */
// This should be first line of the script:
  $zco_notifier->notify('NOTIFY_HEADER_START_POPUP_IMAGES_ADDITIONAL');

  $_SESSION['navigation']->remove_current_page();

  $products_values_query = "SELECT pd.products_name, p.products_image
                            FROM " . TABLE_PRODUCTS . " p
                            left join " . TABLE_PRODUCTS_DESCRIPTION . " pd
                            on p.products_id = pd.products_id
                            WHERE p.products_status = 1
                            and p.products_id = :productsID
                            and pd.language_id = :languagesID ";

  $products_values_query = $db->bindVars($products_values_query, ':productsID', $_GET['pID'], 'integer');
  $products_values_query = $db->bindVars($products_values_query, ':languagesID', $_SESSION['languages_id'], 'integer');

  $products_values = $db->Execute($products_values_query);


  $products_image = $products_values->fields['products_image'];

  $products_image_extension = substr($products_image, strrpos($products_image, '.'));
  $products_image_base = str_replace($products_image_extension, '', $products_image);
  $products_image_medium = $products_image_base . IMAGE_SUFFIX_MEDIUM . $products_image_extension;
  $products_image_large = $products_image_base . IMAGE_SUFFIX_LARGE . $products_image_extension;

  // This should be last line of the script:
  $zco_notifier->notify('NOTIFY_HEADER_END_POPUP_IMAGES_ADDITIONAL');
?>

---

File 3: ZC_admin>Includes>Modules>Category_Product_listing.php I was going to leave code for this however it is too long to be posted here. It shouldne be important however.

I Hope this helps, once again thank you!

Quote:

---

Originally Posted by wildchick

First off, Thank you for your help and prompt reply.

Info:
v1.3.9h
PHP Version 5.3.2

1) my guess is that it came with lightbox b/c I never installed it. I guess I had it b/c my site had functions that lightbox has(blacking everything out)

2ndly, yes 2/3 of the files that got replaced were different. The 2 that were different were under the folders named "popup" which is the exact problem I am having. The 3rd file that was replaced was only different by version number, so I dont conclude that is truly different, however I will list the code here.


I am going to list the original code my template and hopefully you can help me out by comparing to IH3 CODES. All IH3 Code can be found under core edit folder.

The Following is my template code:

File 1: Includes>Modules>Pages>Popup_Image>Header_php.php

Code:

---

<?php
/**
 * Pop up Image Header
 *
 * @package page
 * @copyright Copyright 2003-2009 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * @version $Id: header_php.php 14141 2009-08-10 19:34:47Z wilt $
 */
/**
 * Header code file for the product-larger-images popup window
 *
 */

// This should be first line of the script:
  $zco_notifier->notify('NOTIFY_HEADER_START_POPUP_IMAGES_ADDITIONAL');

  $_SESSION['navigation']->remove_current_page();

  $products_values_query = "SELECT pd.products_name, p.products_image
                            FROM " . TABLE_PRODUCTS . " p
                            left join " . TABLE_PRODUCTS_DESCRIPTION . " pd
                            on p.products_id = pd.products_id
                            WHERE p.products_status = 1
                            and p.products_id = :productsID
                            and pd.language_id = :languagesID ";

  $products_values_query = $db->bindVars($products_values_query, ':productsID', $_GET['pID'], 'integer');
  $products_values_query = $db->bindVars($products_values_query, ':languagesID', $_SESSION['languages_id'], 'integer');

  $products_values = $db->Execute($products_values_query);
  $products_image = $products_values->fields['products_image'];

  //auto replace with defined missing image
  if ($products_image == '' and PRODUCTS_IMAGE_NO_IMAGE_STATUS == '1') {
    $products_image = PRODUCTS_IMAGE_NO_IMAGE;
  }

  $products_image_extension = substr($products_image, strrpos($products_image, '.'));
  $products_image_base = preg_replace('/'.$products_image_extension.'/', '', $products_image);
  $products_image_medium = $products_image_base . IMAGE_SUFFIX_MEDIUM . $products_image_extension;
  $products_image_large = $products_image_base . IMAGE_SUFFIX_LARGE . $products_image_extension;

  // check for a medium image else use small
  if (!file_exists(DIR_WS_IMAGES . 'medium/' . $products_image_medium)) {
    $products_image_medium = DIR_WS_IMAGES . $products_image;
  } else {
    $products_image_medium = DIR_WS_IMAGES . 'medium/' . $products_image_medium;
  }
  // check for a large image else use medium else use small
  if (!file_exists(DIR_WS_IMAGES . 'large/' . $products_image_large)) {
    $products_image_large = $products_image_medium;
  } else {
    $products_image_large = DIR_WS_IMAGES . 'large/' . $products_image_large;
  }

  // This should be last line of the script:
  $zco_notifier->notify('NOTIFY_HEADER_END_POPUP_IMAGES');
?>

---

File 2: Includes>Modules>Pages>Popup_Image_additional>Header_php.php

Code:

---

<?php
/**
 * pop up image additional
 *
 * @package page
 * @copyright Copyright 2003-2006 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * @version $Id: header_php.php 4635 2006-09-30 18:48:26Z drbyte $
 */
// This should be first line of the script:
  $zco_notifier->notify('NOTIFY_HEADER_START_POPUP_IMAGES_ADDITIONAL');

  $_SESSION['navigation']->remove_current_page();

  $products_values_query = "SELECT pd.products_name, p.products_image
                            FROM " . TABLE_PRODUCTS . " p
                            left join " . TABLE_PRODUCTS_DESCRIPTION . " pd
                            on p.products_id = pd.products_id
                            WHERE p.products_status = 1
                            and p.products_id = :productsID
                            and pd.language_id = :languagesID ";

  $products_values_query = $db->bindVars($products_values_query, ':productsID', $_GET['pID'], 'integer');
  $products_values_query = $db->bindVars($products_values_query, ':languagesID', $_SESSION['languages_id'], 'integer');

  $products_values = $db->Execute($products_values_query);


  $products_image = $products_values->fields['products_image'];

  $products_image_extension = substr($products_image, strrpos($products_image, '.'));
  $products_image_base = str_replace($products_image_extension, '', $products_image);
  $products_image_medium = $products_image_base . IMAGE_SUFFIX_MEDIUM . $products_image_extension;
  $products_image_large = $products_image_base . IMAGE_SUFFIX_LARGE . $products_image_extension;

  // This should be last line of the script:
  $zco_notifier->notify('NOTIFY_HEADER_END_POPUP_IMAGES_ADDITIONAL');
?>

---

File 3: ZC_admin>Includes>Modules>Category_Product_listing.php I was going to leave code for this however it is too long to be posted here. It shouldne be important however.

I Hope this helps, once again thank you!

---

first off EVERYTHING is important in troubleshooting or it would be like trying to find a conflicting extension on your computer and saying oh well it doesn't matter I can keep stalling or not having the program work right.

now did you try the suggestion to use the default template and looking at the item to see if the store works right?

If you want a so-so store then alright but if you want to get better help then post links to where the trouble exists...the code is helpful but you need to compare the files too and merge the mod files into the store files, especially since they don't call them monster templates for nothing...they are monsters to fix.

So let me start with this.. From page ONE of this support thread: http://www.zen-cart.com/forum/showpo...70&postcount=2

Quote:

---

Originally Posted by DivaVocals

[FONT=Tahoma]BEFORE[/FONT][FONT=Tahoma] YOU POST A SUPPORT QUESTION HERE READ THROUGH THIS SECTION (this is from the Image Handler readme file):

Troubleshooting Basics [/FONT] [FONT=Tahoma]
[/FONT][FONT=Tahoma]Make sure your custom template is active. (Admin > Tools > Template Selection)
[/FONT][FONT=Tahoma]
Make sure Image Handler 3 is installed. Admin > Tools > Image Handler3 > Admin. Set permissions in both your images and bmz_cache folders to 755 (eg: both of these folders need to have the same permissions. For some webhosts you may have to set these permissions to 777).
[/FONT][FONT=Tahoma]
If Image Handler 3 does not work or gives you errors:
[/FONT]

• [FONT=Tahoma]Make sure all files are in correct location[/FONT]
• [FONT=Tahoma]Make sure you uploaded ALL the Image Handler 3 files [/FONT]
• [FONT=Tahoma]Make sure the files are not corrupt from bad FTP transfers[/FONT]
• [FONT=Tahoma]Make sure your file merge edits are correct[/FONT]
• [FONT=Tahoma]MAKE SURE YOU RE-READ THE CONFIGURATION AND USAGE SECTIONS!!![/FONT]
• [FONT=Tahoma]Make sure that there are no javascript conflicts from other programs[/FONT]
• [FONT=Tahoma]Make sure that your main product image files names DO NOT contain any special characters
  ie: non-alphanumeric characters such as
  / \ : ! @ # $ % ^ < > , [ ] { } & * ( ) + =
  
  Always use proper filenaming practices when naming your images - See this document as a reference: [/FONT][FONT=Tahoma]http://www.records.ncdcr.gov/erecords/filenaming_20080508_final.pdf\[/FONT]

[FONT=Tahoma]When posting bugs/issues about[/FONT][FONT=Tahoma]Image Handler 3, it's a WHOLE LOT more helpful to resolve them if you post details. Just saying "it's broken" or "doesn't work" does not provide nearly enough information to help YOU resolve YOUR issue.

Please provide as MUCH information as possible including:
[/FONT]

• [FONT=Tahoma]The version of Zen Cart you are running[/FONT]
• [FONT=Tahoma]The version of Image Handler 3 you are running (you can see this by going to “Admin > Tools > Image Handler3” – the version is displayed in the upper left hand side)[/FONT]
• [FONT=Tahoma]Any other add-ons you may have also installed[/FONT]
• [FONT=Tahoma]Hosting/server information (PHP versions, mySQL versions, hosting provider etc)[/FONT]
• [FONT=Tahoma]The EXACT error/issue you are experiencing [/FONT]
• [FONT=Tahoma]AND if you're REALLY detail oriented, tell us the install sequence/method you used to install Image Handler 3.[/FONT]
• [FONT=Tahoma]Post a link (not a screen print) to a specific product/product listing page where the issue you are experiencing can be seen (Please DO NOT make folks fish through your site looking for an example of your issue)
  
  AND this last point is important.. The volunteers who help here need to SEE what you see LIVE. A screenprint really isn’t good enough.[/FONT]

[FONT=Tahoma]
[/FONT] [FONT=Tahoma]And a (gentle) reminder about FREE forum support:
[/FONT][FONT=Tahoma]This is ain’t Microsoft folks!
(a frequently used analogy by some to compare open source projects to commercial projects)

[/FONT] [FONT=Tahoma]Like other open source projects, this support forum is manned by VOLUNTEERS (ie: unpaid folks). They are not OBLIGATED to assist here, but they do so because they WANT to. They give of their time here when their individual schedules permit. Usually the response is pretty quick 'round these parts, but when it’s not or your question has gone unanswered this may mean one of a few things:
[/FONT]

• [FONT=Tahoma]NO ONE has an answer to your question/issue.
  (Some folks will only respond when they have something MEANINGFUL to say versus a blanket “I don’t know how to do that” kind of answer.)[/FONT]
• [FONT=Tahoma]Folks are just busy and will answer if/when they can..
  (family and other personal obligations, day jobs, paid jobs, etc will usually trump forum participation – this is to be expected – after all it’s unrealistic to expect that folks are sitting around this forum all day and night waiting to answer questions)[/FONT]
• [FONT=Tahoma]Your question got missed. (and while I’m on this point) Your post MIGHT have been missed if your post is now a FEW pages back (like more than TWO or more pages) with no response.. Missed does NOT mean “it’s been an hour and no one responded to my question, so let me 'bump' the thread by re-posting my question again” [/FONT]

[FONT=Tahoma]
[/FONT] [FONT=Tahoma]Anyway.. carry on.. Enjoy the new version..
[/FONT]

---

If this is a Template Monster template and it has a built in lightbox, you will need to contact Template Monster to have them help you with issues related to your template's built in lightbox. This support thread is for IH3 related support issues and as such it's not really appropriate to troubleshoot Template Monster specific issues in this support thread.

That said, I suggest disabling the built in lightbox (Template Monster can tell you how) and installing one of the two lightboxes which HAVE been tested to work with IH3.

Then as others have suggested you need to check your install to make sure you have IH3 installed correctly.

After this is you need help, post DETAILS so that we can help you. Please don't take this the wrong way.. I don't mind helping, but I pretty much ignore requests for help here which provide little to no information. Others who volunteer here may not mind guessing at solutions, but I would prefer to have details so I am not just lobbing guesses at folks..

Quote:

---

Originally Posted by wildchick

I installed this and it has improved my site! love the image hover popup.

However I have one problem. When I am on a product page. and I "click to view large" the website gets shadowed with an empty dark box. There isnt even an X button to continue browsing, I have to refresh.

now this didnt happen before I installed this module. But before I installed it I ran into a similar problem once. I added a new product and for the image it was called "The Shake.jpg" The same problem happened, so all i did was put a underscore: "The_shake.jpg" and the problem was fixed.

Any solutions?

BTW to the best of my knowledge the permissions for the folder are the same as the images folder.

NOTE: i am running a template monster template. and Upon install of this module 3 files were replaced, however I check before replacing and they were pretty much the same.

---

You need to check your install.. I think that based on your posted information that you have both an invalid install and conflicts directly related to your Template Monstrosity template..

This means you will need to use a file merging software to compare files in your store that are being overwritten by IH3 (as is recommended in the IH3 readme). Winmerge is free. I prefer Beyond Compare which is a commercial software, but is MUCH BETTER than Winmerge for file comparisons.. Posting your code here pretty much means you are asking the volunteers here to do this file merging for you.. (and again some may not mind and will in fact be happy to do the file comparisons) If you are going to take on building a website on your own it's best to get the right tools for the job now and get up to speed with how to use them. The alternative is to give some consideration to paying someone to help you with this module install.

Quote:

---

Originally Posted by wildchick

First off, Thank you for your help and prompt reply.

Info:
v1.3.9h
PHP Version 5.3.2

1) my guess is that it came with lightbox b/c I never installed it. I guess I had it b/c my site had functions that lightbox has(blacking everything out)

2ndly, yes 2/3 of the files that got replaced were different. The 2 that were different were under the folders named "popup" which is the exact problem I am having. The 3rd file that was replaced was only different by version number, so I dont conclude that is truly different, however I will list the code here.


I am going to list the original code my template and hopefully you can help me out by comparing to IH3 CODES. All IH3 Code can be found under core edit folder.

The Following is my template code:

File 1: Includes>Modules>Pages>Popup_Image>Header_php.php

Code:

---

<?php
/**
 * Pop up Image Header
 *
 * @package page
 * @copyright Copyright 2003-2009 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * @version $Id: header_php.php 14141 2009-08-10 19:34:47Z wilt $
 */
/**
 * Header code file for the product-larger-images popup window
 *
 */

// This should be first line of the script:
  $zco_notifier->notify('NOTIFY_HEADER_START_POPUP_IMAGES_ADDITIONAL');

  $_SESSION['navigation']->remove_current_page();

  $products_values_query = "SELECT pd.products_name, p.products_image
                            FROM " . TABLE_PRODUCTS . " p
                            left join " . TABLE_PRODUCTS_DESCRIPTION . " pd
                            on p.products_id = pd.products_id
                            WHERE p.products_status = 1
                            and p.products_id = :productsID
                            and pd.language_id = :languagesID ";

  $products_values_query = $db->bindVars($products_values_query, ':productsID', $_GET['pID'], 'integer');
  $products_values_query = $db->bindVars($products_values_query, ':languagesID', $_SESSION['languages_id'], 'integer');

  $products_values = $db->Execute($products_values_query);
  $products_image = $products_values->fields['products_image'];

  //auto replace with defined missing image
  if ($products_image == '' and PRODUCTS_IMAGE_NO_IMAGE_STATUS == '1') {
    $products_image = PRODUCTS_IMAGE_NO_IMAGE;
  }

  $products_image_extension = substr($products_image, strrpos($products_image, '.'));
  $products_image_base = preg_replace('/'.$products_image_extension.'/', '', $products_image);
  $products_image_medium = $products_image_base . IMAGE_SUFFIX_MEDIUM . $products_image_extension;
  $products_image_large = $products_image_base . IMAGE_SUFFIX_LARGE . $products_image_extension;

  // check for a medium image else use small
  if (!file_exists(DIR_WS_IMAGES . 'medium/' . $products_image_medium)) {
    $products_image_medium = DIR_WS_IMAGES . $products_image;
  } else {
    $products_image_medium = DIR_WS_IMAGES . 'medium/' . $products_image_medium;
  }
  // check for a large image else use medium else use small
  if (!file_exists(DIR_WS_IMAGES . 'large/' . $products_image_large)) {
    $products_image_large = $products_image_medium;
  } else {
    $products_image_large = DIR_WS_IMAGES . 'large/' . $products_image_large;
  }

  // This should be last line of the script:
  $zco_notifier->notify('NOTIFY_HEADER_END_POPUP_IMAGES');
?>

---

File 2: Includes>Modules>Pages>Popup_Image_additional>Header_php.php

Code:

---

<?php
/**
 * pop up image additional
 *
 * @package page
 * @copyright Copyright 2003-2006 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * @version $Id: header_php.php 4635 2006-09-30 18:48:26Z drbyte $
 */
// This should be first line of the script:
  $zco_notifier->notify('NOTIFY_HEADER_START_POPUP_IMAGES_ADDITIONAL');

  $_SESSION['navigation']->remove_current_page();

  $products_values_query = "SELECT pd.products_name, p.products_image
                            FROM " . TABLE_PRODUCTS . " p
                            left join " . TABLE_PRODUCTS_DESCRIPTION . " pd
                            on p.products_id = pd.products_id
                            WHERE p.products_status = 1
                            and p.products_id = :productsID
                            and pd.language_id = :languagesID ";

  $products_values_query = $db->bindVars($products_values_query, ':productsID', $_GET['pID'], 'integer');
  $products_values_query = $db->bindVars($products_values_query, ':languagesID', $_SESSION['languages_id'], 'integer');

  $products_values = $db->Execute($products_values_query);


  $products_image = $products_values->fields['products_image'];

  $products_image_extension = substr($products_image, strrpos($products_image, '.'));
  $products_image_base = str_replace($products_image_extension, '', $products_image);
  $products_image_medium = $products_image_base . IMAGE_SUFFIX_MEDIUM . $products_image_extension;
  $products_image_large = $products_image_base . IMAGE_SUFFIX_LARGE . $products_image_extension;

  // This should be last line of the script:
  $zco_notifier->notify('NOTIFY_HEADER_END_POPUP_IMAGES_ADDITIONAL');
?>

---

File 3: ZC_admin>Includes>Modules>Category_Product_listing.php I was going to leave code for this however it is too long to be posted here. It shouldne be important however.

I Hope this helps, once again thank you!

---

Image Handler 3 installed in my site !

the default is show zoom images for all the products .
but no for "New Products"

Look here it's work - http://www.king-magic.com/cards-magic-c-9.html


Here it's not work - http://www.king-magic.com/products_new.html


Thanks

The reinstall doesn't seem to have done anything different.

Can anyone tell me which files handle bmz_caching, so I can go check those specific files line by line? I'm assuming this is the bulk of the problem.

I'm assuming the files with cache in their name do. Any others?

Thank you in advance.

Quote:

---

Originally Posted by dmagic

Image Handler 3 installed in my site !

the default is show zoom images for all the products .
but no for "New Products"

Look here it's work - http://www.king-magic.com/cards-magic-c-9.html


Here it's not work - http://www.king-magic.com/products_new.html


Thanks

---

please post the image size settings you have set

Quote:

---

Originally Posted by gaius

The reinstall doesn't seem to have done anything different.

Can anyone tell me which files handle bmz_caching, so I can go check those specific files line by line? I'm assuming this is the bulk of the problem.

I'm assuming the files with cache in their name do. Any others?

Thank you in advance.

---

Unless you have modified your store in such a way that IH3 would be rendered inoperative, messing with these files is not the issue.. IH3 works out the box with only image settings being the only thing you have to "do".

Please post the links links to where the problem with your site exists, and post your image settings..

If no one here is able to help you resolve this, then my suggestion os to give some thought to paying someone to help you get IH3 installed and configured correctly. Unfortunately none of us can see your site or your install to say FOR SURE what is going on. We can only look at the information you provide and offer suggestions based on what we know.. BUT if the issue is some kid of install problem, we can't "see" your store to know where the issue lies..

Settings are exactly the same as last time I posted. Problem is still that 1) I'm seeing no watermarks 2) right-click>Image Info of product images shows true paths of images, and you guys said I should see some indication of the bmz_cache.

I'm not saying that I need to make alterations. I'm trying to see where the problem lies without having to look through EVERY file.

I'm assuming, as I've installed this mod properly on another site before, that the issue I'm having is with my installation.

I'm just hoping for a little bit of help narrowing my search for the problem. But I'll go through every file if you can't help me.

Thank you.

Unless you've made changes to the files that come in the mod zip file, going through them looking for problems is not going to help you because there's nothing to find. This mod works out of the box as is.

The post where you listed your image settings indicates that you are uploading different sized images to the images, large images, and medium sized image folders.

You don't need to do this - if you do...IH3 and watermarking won't work correctly. As indicated in previous posts responding to your issue - you only need to upload one sized image per product (unless you have additional product images) and IH3 will resize them for you automatically. The size image you upload should be your largest image (this is also in the Read_Me).

Your IH3 settings should be configured to reflect that image size (this is also in the Read_Me)

In terms of where to upload that one sized image - you can use the main image folder, or create subfolders as previously suggested.

Lastly, you were directed to the IH3 Read_Me which has a nice tutorial detailing how to properly name and file your images to work with IH3, but you never indicated that you did so.

It's very difficult to troubleshoot when you don't respond to advice given with a confirmation that you've followed that advice because none of us have any way of knowing what you've done or not done.



My advice:

• Completely uninstall IH3 and make sure that the bmz_cache folder has been deleted off your server
• Clear your browser cache
• Reinstall IH3 following the instructions in the Read_Me
• Read the Read_Me regarding settings, image naming, and image filing
• Rename & refile images correctly, per the Read_Me
• Configure your IH3 settings correctly, per the Read_Me

If you still have problems after that, come back and tell us exactly what you did, in detail, and provide a link to the exact page that displays the issue - nobody will search through your site looking for the problem.

Quote:

---

Originally Posted by gaius

Settings are exactly the same as last time I posted. Problem is still that 1) I'm seeing no watermarks 2) right-click>Image Info of product images shows true paths of images, and you guys said I should see some indication of the bmz_cache.

I'm not saying that I need to make alterations. I'm trying to see where the problem lies without having to look through EVERY file.

I'm assuming, as I've installed this mod properly on another site before, that the issue I'm having is with my installation.

I'm just hoping for a little bit of help narrowing my search for the problem. But I'll go through every file if you can't help me.

Thank you.

---

Okay, I restored my store to it's previous state. All the IH3 files were deleted. My image files contain no special characters. I've read through the filing naming procedures, and I follow those fine. I reread the Configuration & Usage sections; everything looks fine.

• All IH3 files were deleted when I restored my store. I made sure the bmz_cache was deleted, and I made sure my browser's cache was deleted before going back to the site.
• I deleted all the images from my products, too, just to be sure.
• I redownloaded the zip file from the Addons section of the Zen Cart Site
• I uploaded files from the 1_Install_Files folder, carefully following the path, after renaming the folders for my Admin and Template to match my own.
• I uploaded files from the 2_Required_Core_Edits, carefully following the path, after renaming the folders for my Admin and Template to match my own.
• I set the permissions on the image and bmz_cache folders
• I went into IH3 and clicked "Install Image Handler"
• I went into image settings and changed them to the following:
  Title Value Action
  Small Image Width 200
  Small Image Height Info
  Heading Image Width - Admin 57 Info
  Heading Image Height - Admin 40 Info
  Subcategory Image Width 200 Info
  Subcategory Image Height Info
  Calculate Image Size true Info
  Image Required true Info
  Image - Shopping Cart Status 1 Info
  Image - Shopping Cart Width 50 Info
  Image - Shopping Cart Height 40 Info
  Category Icon Image Width - Product Info Pages 200 Info
  Category Icon Image Height - Product Info Pages Info
  Top Subcategory Image Width 150 Info
  Top Subcategory Image Height 85 Info
  Product Info - Image Width 350 Info
  Product Info - Image Height 350 Info
  Product Info - Image Medium Suffix _MED Info
  Product Info - Image Large Suffix _LRG Info
  Product Info - Number of Additional Images per Row 3 Info
  Image - Product Listing Width 200 Info
  Image - Product Listing Height Info
  Image - Product New Listing Width 200 Info
  Image - Product New Listing Height Info
  Image - New Products Width 200 Info
  Image - New Products Height Info
  Image - Featured Products Width 200 Info
  Image - Featured Products Height Info
  Image - Product All Listing Width 200 Info
  Image - Product All Listing Height Info
  Product Image - No Image Status 1 Info
  Product Image - No Image picture no_picture.gif Info
  Image - Use Proportional Images on Products and Categories 1 Info
  IH resize images yes Info
  IH small images filetype no_change Info
  IH small images background 255:255:255 Info
  IH small images compression quality 85 Info
  IH small images watermark yes Info
  IH small images zoom on hover yes Info
  IH small images zoom on hover size Medium Info
  IH medium images filetype no_change Info
  IH medium images background 255:255:255 Info
  IH medium images compression quality 85 Info
  IH medium images watermark yes Info
  IH large images filetype no_change Info
  IH large images background 255:255:255 Info
  IH large images compression quality 85 Info
  IH large images watermark yes Info
  IH large images maximum width 750 Info
  IH large images maximum height 550 Info
  IH watermark gravity Center Info
  
• I reuploaded my product images, only uploading ONE image for each.

I'm still having the following problems, which seem to be all linked:

• When uploading the 1 image, it does not save other versions of different sizes. So if I upload an image that is 500px x 500px, all three images show as that same size instead of the small, medium, and large size. The other store I have where this mod works, when I upload one image, it shows three different sizes.
• Watermarking is not working
• When right click on images, properties show images are being directed through image folders, not bmz_cache folder

Of course, you can't get into my admin to see this, but you can see the difference between the two websites I've installed this on:
THE PAGE THAT WORKS: http://theindigopath.com/buy/index.p...&products_id=7
THE PAGE THAT DOESN'T WORK:
http://theindigopath.com/buyart/inde...=index&cPath=1

When I installed this last time, I remember having to do something extra, but I got it working...I just don't remember what I did. I AM hosted on godaddy, which I know has caused issues with a couple other mods. So just in case that helps...there it is.

Hope this helps both of us get to the bottom of this.

First, thanks for all the details!!

The reason your images aren't resized and watermarking doesn't work and image file paths don't lead back to the bmz cache folder is because IH3 isn't handling your images.

Generally, this means there is an installation or configuration error. However, looking at the steps you took and the settings you posted, it looks fine to me.

But, I would like someone with a more experienced eye to take a glance at the settings you posted, just to be sure.

The problem may be your host. This issue with godaddy negatively impacting Zen Cart (and some of it's addons) has been addressed in the IH2 support thread. You can see that post here.

The site that works with IH3 installed...is it also hosted on godaddy?

Let's wait for someone more experienced to chime in here before we deduce that it's a hosting company issue.

Quote:

---

Originally Posted by gaius

Okay, I restored my store to it's previous state. All the IH3 files were deleted. My image files contain no special characters. I've read through the filing naming procedures, and I follow those fine. I reread the Configuration & Usage sections; everything looks fine.

• All IH3 files were deleted when I restored my store. I made sure the bmz_cache was deleted, and I made sure my browser's cache was deleted before going back to the site.
• I deleted all the images from my products, too, just to be sure.
• I redownloaded the zip file from the Addons section of the Zen Cart Site
• I uploaded files from the 1_Install_Files folder, carefully following the path, after renaming the folders for my Admin and Template to match my own.
• I uploaded files from the 2_Required_Core_Edits, carefully following the path, after renaming the folders for my Admin and Template to match my own.
• I set the permissions on the image and bmz_cache folders
• I went into IH3 and clicked "Install Image Handler"
• I went into image settings and changed them to the following:
  Title Value Action
  Small Image Width 200
  Small Image Height Info
  Heading Image Width - Admin 57 Info
  Heading Image Height - Admin 40 Info
  Subcategory Image Width 200 Info
  Subcategory Image Height Info
  Calculate Image Size true Info
  Image Required true Info
  Image - Shopping Cart Status 1 Info
  Image - Shopping Cart Width 50 Info
  Image - Shopping Cart Height 40 Info
  Category Icon Image Width - Product Info Pages 200 Info
  Category Icon Image Height - Product Info Pages Info
  Top Subcategory Image Width 150 Info
  Top Subcategory Image Height 85 Info
  Product Info - Image Width 350 Info
  Product Info - Image Height 350 Info
  Product Info - Image Medium Suffix _MED Info
  Product Info - Image Large Suffix _LRG Info
  Product Info - Number of Additional Images per Row 3 Info
  Image - Product Listing Width 200 Info
  Image - Product Listing Height Info
  Image - Product New Listing Width 200 Info
  Image - Product New Listing Height Info
  Image - New Products Width 200 Info
  Image - New Products Height Info
  Image - Featured Products Width 200 Info
  Image - Featured Products Height Info
  Image - Product All Listing Width 200 Info
  Image - Product All Listing Height Info
  Product Image - No Image Status 1 Info
  Product Image - No Image picture no_picture.gif Info
  Image - Use Proportional Images on Products and Categories 1 Info
  IH resize images yes Info
  IH small images filetype no_change Info
  IH small images background 255:255:255 Info
  IH small images compression quality 85 Info
  IH small images watermark yes Info
  IH small images zoom on hover yes Info
  IH small images zoom on hover size Medium Info
  IH medium images filetype no_change Info
  IH medium images background 255:255:255 Info
  IH medium images compression quality 85 Info
  IH medium images watermark yes Info
  IH large images filetype no_change Info
  IH large images background 255:255:255 Info
  IH large images compression quality 85 Info
  IH large images watermark yes Info
  IH large images maximum width 750 Info
  IH large images maximum height 550 Info
  IH watermark gravity Center Info
  
• I reuploaded my product images, only uploading ONE image for each.

I'm still having the following problems, which seem to be all linked:

• When uploading the 1 image, it does not save other versions of different sizes. So if I upload an image that is 500px x 500px, all three images show as that same size instead of the small, medium, and large size. The other store I have where this mod works, when I upload one image, it shows three different sizes.
• Watermarking is not working
• When right click on images, properties show images are being directed through image folders, not bmz_cache folder

Of course, you can't get into my admin to see this, but you can see the difference between the two websites I've installed this on:
THE PAGE THAT WORKS: http://theindigopath.com/buy/index.p...&products_id=7
THE PAGE THAT DOESN'T WORK:
http://theindigopath.com/buyart/inde...=index&cPath=1

When I installed this last time, I remember having to do something extra, but I got it working...I just don't remember what I did. I AM hosted on godaddy, which I know has caused issues with a couple other mods. So just in case that helps...there it is.

Hope this helps both of us get to the bottom of this.

---

Thanks for taking a look. :)

Both are hosted on the exact same account on godaddy, actually. One account is just for my kids craft projects, and one is for my art. That's what's so weird about it. If this was happening the other way around (the image handling WORKING on the art site and NOT on the craft site) it wouldn't be a big deal.

Well, I do have two other options. I could copy all the files from the site that works(except for the config files that connect it to the db), but that's tricky and would take some time.

OR, I can manually watermark each image with Photoshop as I was doing when I was using nopCommerce before I switched to Zen Cart.

Just hoping to get this working, as it works so well on my other cart!!!

Here's to someone with experience having the answer!

Hmmm....well my amateur tech support abilities guide me to say that if one site works on godaddy and the other does not, (while both are under the same account and server)...it's probably not a godaddy issue this time. On the other hand....I do know that godaddy can be touch and go. Maybe one site is "touch" and the other is "go"....if that's even possible.

Anyway, yes let's wait to see who else chimes in here, because maybe I missed something obvious in the settings. Not to mention....having to manually photoshop your images for watermarking sucks and it completely defeats one of the reasons for using IH3.

1. What other mods are installed? (I can't remember if you mentioned this in previous posts).
2. What FTP program did you use to upload your installation files?
3. Are you using a template from anywhere like template monster? Or is it a template from the ZC community?
4. This was a new install correct? Not an upgrade from a previous version of IH?
5. You're running one of the 1.39 versions of Zen Cart?

Quote:

---

Originally Posted by gaius

Thanks for taking a look. :)

Both are hosted on the exact same account on godaddy, actually. One account is just for my kids craft projects, and one is for my art. That's what's so weird about it. If this was happening the other way around (the image handling WORKING on the art site and NOT on the craft site) it wouldn't be a big deal.

Well, I do have two other options. I could copy all the files from the site that works(except for the config files that connect it to the db), but that's tricky and would take some time.

OR, I can manually watermark each image with Photoshop as I was doing when I was using nopCommerce before I switched to Zen Cart.

Just hoping to get this working, as it works so well on my other cart!!!

Here's to someone with experience having the answer!

---

These are my settings to compare with yours:


Small Image Width 165
Small Image Height 165
Heading Image Width - Admin 57
Heading Image Height - Admin 0
Subcategory Image Width 160
Subcategory Image Height 160
Calculate Image Size true
Image Required true
Image - Shopping Cart Status 1
Image - Shopping Cart Width 50
Image - Shopping Cart Height 50
Category Icon Image Width - Product Pages
Category Icon Image Height - Product Pages 0
Top Subcategory Image Width
Top Subcategory Image Height 0
Product - Image Width 245
Product - Image Height 245
Product - Image Medium Suffix _MED
Product - Image Large Suffix _LRG
Product - Number of Additional Images per Row 5
Image - Product Listing Width 165
Image - Product Listing Height 165
Image - Product New Listing Width 165
Image - Product New Listing Height 165
Image - New Products Width 165
Image - New Products Height 165
Image - Featured Products Width 165
Image - Featured Products Height 165
Image - Product All Listing Width 165
Image - Product All Listing Height 165
Product Image - No Image Status 1
Product Image - No Image picture no_picture.gif
Image - Use Proportional Images on Products and Categories 1
IH resize images yes
IH small images filetype no_change
IH small images background 255:255:255
IH small images compression quality 85
IH small images watermark no
IH small images zoom on hover yes
IH small images zoom on hover size Medium
IH medium images filetype no_change
IH medium images background 255:255:255
IH medium images compression quality 85
IH medium images watermark yes
IH large images filetype no_change
IH large images background 255:255:255
IH large images compression quality 85
IH large images watermark yes
IH large images maximum width 750
IH large images maximum height 550
IH watermark gravity Center

as you can see yours and mine are set up almost the same way.

I did notice that on the one that works there is info for the light box in the pages source where on the non-working one there is no lightbox info at all.

on non working site did you remember to use the LB file instead of the IH3 file?

If it is a paid for theme then it may be the theme where you changed something to get it to work on the other site.

Quote:

---

Originally Posted by DarkAngel

please post the image size settings you have set

---

sorry but i'm not setting anything , it's automatic . what can i do for setting the new products ?

Quote:

---

Originally Posted by dmagic

sorry but i'm not setting anything , it's automatic . what can i do for setting the new products ?

---

unless you are using the default image setting for IH3 you must have at one time or another set the sizes for your images in configuration section of admin...please post those

Just install this mod and just the "new products" not show real image .

http://www.king-magic.com/IHimage.JPG

Quote:

---

Originally Posted by dmagic

Just install this mod and just the "new products" not show real image .

http://www.king-magic.com/IHimage.JPG

---

so what do you have for these:

Small Image Width
Small Image Height

Calculate Image Size
Image Required

Product - Image Width
Product - Image Height

Small Image Width 100
Small Image Height 80
Heading Image Width - Admin 57
Heading Image Height - Admin 40
Subcategory Image Width 100
Subcategory Image Height 57
Calculate Image Size true
Image Required true
Image - Shopping Cart Status 1
Image - Shopping Cart Width 50
Image - Shopping Cart Height 40
Category Icon Image Width - Product Info Pages 57
Category Icon Image Height - Product Info Pages 40
Top Subcategory Image Width 150
Top Subcategory Image Height 85
Product Info - Image Width 200
Product Info - Image Height 150
Product Info - Image Medium Suffix _MED
Product Info - Image Large Suffix _LRG

Your image settings are the issue.. and this is covered in the readme under the "Configuration" tab.. Versus me posting here verbatim what is already written in the readme, PLEASE re-read the readme file.. In it are CLEAR detailed instructions for the small image settings and the image setting for the product listing pages. (Hint: it's in the "Zooming (fancy hover effect)" section of the configuration tab)

Fix your image settings and your issues will resolve themselves. 99.9% of the IH3 issues can be directly attributed to install and/or configuration issues.. The readme is your guide to properly install and configure IH3. Follow these instructions and this will resolve your issue..

Quote:

---

Originally Posted by dmagic

Small Image Width 100
Small Image Height 80
Heading Image Width - Admin 57
Heading Image Height - Admin 40
Subcategory Image Width 100
Subcategory Image Height 57
Calculate Image Size true
Image Required true
Image - Shopping Cart Status 1
Image - Shopping Cart Width 50
Image - Shopping Cart Height 40
Category Icon Image Width - Product Info Pages 57
Category Icon Image Height - Product Info Pages 40
Top Subcategory Image Width 150
Top Subcategory Image Height 85
Product Info - Image Width 200
Product Info - Image Height 150
Product Info - Image Medium Suffix _MED
Product Info - Image Large Suffix _LRG

---

I went back and reinstalled the LB file again, just in case. It's working fine, although you can only tell that when you are in the product_listing view...But I can say I'm 100% sure that the LB file is in place of the IH3 file.

Neither template were paid templates. The Working site was a mod of a Picaflor Azul template, "A Pink Boutique". The Non-working site is a mod of the classic template.

To answer the other questions posted:
I am using 1.3.9 Zen Cart, the latest that downloads with GoDaddy's hosting.
I am using the following other mods:
LightBox, About Us Page, Column Layout, EZ Pages Footer, Ask a Question, and Product Filter.
This is a NEW install of IH, not an upgrade from IH2.
When I installed my working version, I did everything through Dreamweaver. For the non-working version I used Filezilla, as it allows me to drag and drop the files I want to upload. This is my main concern, which is why I was asking before which files handle the bmz_caching. The ReadMe says to be sure there isn't corruption from a bad FTP transfer. I was hoping to narrow my search to check where there was a bad transfer, instead of having to check every file to see if it uploaded correctly.

:) Thanks again for the help troubleshooting this.

Quote:

---

Originally Posted by gaius

I went back and reinstalled the LB file again, just in case. It's working fine, although you can only tell that when you are in the product_listing view...But I can say I'm 100% sure that the LB file is in place of the IH3 file.

Neither template were paid templates. The Working site was a mod of a Picaflor Azul template, "A Pink Boutique". The Non-working site is a mod of the classic template.

To answer the other questions posted:
I am using 1.3.9 Zen Cart, the latest that downloads with GoDaddy's hosting.
I am using the following other mods:
LightBox, About Us Page, Column Layout, EZ Pages Footer, Ask a Question, and Product Filter.
This is a NEW install of IH, not an upgrade from IH2.
When I installed my working version, I did everything through Dreamweaver. For the non-working version I used Filezilla, as it allows me to drag and drop the files I want to upload. This is my main concern, which is why I was asking before which files handle the bmz_caching. The ReadMe says to be sure there isn't corruption from a bad FTP transfer. I was hoping to narrow my search to check where there was a bad transfer, instead of having to check every file to see if it uploaded correctly.

:) Thanks again for the help troubleshooting this.

---

please do not tell me you downloaded it from godaddy -- the cart software. go to the section here and download the current version...1.3.9h

unzip it then upload it to your server. Using fantastico via the hosts can mess things up. I have no idea if dreamweaver does or not but the best way to install software is to download the latest version from any site then manually uploading the files.

after you overwrite the store software files with the ones from here at this site then possibly it will help....I think IH3 was specifically geared to function better with 1.3.9h

as for corruption I think it shows up as items not working right not in the code...it may be that the www hiccuped and /or you uploaded too many items at once with the net interrupted too on their end and the files may not be fully updated even though you can see them.

Upon checking my version again, I DO have 1.3.9h. I'm sorry about the misunderstanding!

:(

Quote:

---

Originally Posted by gaius

Upon checking my version again, I DO have 1.3.9h. I'm sorry about the misunderstanding!

:(

---

but is it 1.3.9 h or one of the earlier variants

It is 1.3.9h. Forgot the h in the above post at first.