I just wanted to say THANK YOU for your patience and pursue to help fellow zenners understand and solve the situation.

I made the following changes and it worked!

Quote Originally Posted by Royal View Post
Hello Shanon,

I'm sorry that you are still having problems. Please check post 24 and check to see if everything setup correctly.

Login into your Zen Cart admin. Go to Configuration and click on Shipping/Packaging. Set these two lines to zero "0" if you didn't do so already. Like I have it in the attachment below.
Quote Originally Posted by dal2009 View Post
IT WORKS!!!! Here was the problem after countless hours of checking everything, hopefully this post saves a lot of people time. Letter Mail for what ever reason will not work if your shipping estimator is in "Popup" mode. Once I switched it to "2= Display as Listing on Shopping Cart Page" inside of Config/shipping/packaging/Shipping Estimator Display Settings for Shopping Cart Everything works! Thank You Royal for your help and time, it was reviewing your website that made me change my display settings.