Quote Originally Posted by countrycharm View Post
So to understand what you are saying when a customer signs up for an account on your site you are giving them 100 Reward Points but they are not transferring from pending to earned correct.? I have tested this on my site v1.5.0 and it works like it should. Maybe uploading the admin files again will solve the problem you are having. Make sure you check the files to make sure the right filesize uploads correct to your server. Different file sizes will cause problems. Check to make sure the admin/includes/functions/extra_functions/reward_points_functions.php uploaded correct. I would make sure I have the latest update of Reward Points then upload all admin files again to be on the safe side.
Still not working, I'm really baffled to be honest, like I say, the pending points from the sale itself are transferring to earned fine when I update the status to dispatched but the pending points from opening the account aren't, I still get this:


ID Last Name First Name Pending Earned Pricing Group Redeem Ratio Action
6 account test 100 75 --none-- 0.0100

ok, while it's small I can update manually but hopefully it won't be small forever (just really don't know why it's not working)