Mailbeez After Sales Modules

MailBeez V2.6.5 Release

Google Analytics Dashboard Integration is working again

Am happy to announce the latest release of MailBeez! Please download the latest Version of MailBeez on www.mailbeez.com .

Updating is very easy with help of the included update pack, which only includes the core files.

After uploading the new files the system will update itself (please check the included instructions)

Enhancements:

• Support for new Google Analytics API
• Improved compatibility of PHPMailer
• Improved handling of invalid email addresses w/o stopping PHPMailer
• PHP Mailer default Chartset UTF-8
• improved support for SSL
• improved english wording (thanks to kelly)
• added index to tracking table (automatically)

Bugfixes:

• bugfix for error on Dashboard
• Respect the "Send copy" setting in simulation mode
• iteration check bugfix
• bugfix for config_cron_simple support
• bugfix for clearing template_c directory, which have cause that emails did not show latest changes

For updating please apply the upgrade pack for MailBeez V2.5 (even if you are running MailBeez V2.6.x)

I have combed through most of the threads for this, but still have trouble. In trustpilot, review reminder and satisfaction survey, none will trigger emails. Clicking Show Recipients displays 0. I'm using 2.6.5, a fresh install into zc 1.5. Any ideas? Thanks!

hi,

basically to allow any MailBeez module to find recipients you need:

• customers in your store-database
• orders in your store-database
• orders a status matching the in the mailbeez modules configured order status within the configured timeframe

The timeframe always relates to the date of the order status. So if you have configured to follow up on orders between 3 days and 10 days old with status "delivered" it will find those orders which were set to "delivered" between 3 and 10 days ago (not matter when the order originally was placed)

regards
cord

Thanks Cord. I verified this and sure enough I have set it to 3 days to 30 days (for testing) and made sure the status matched. I have orders that fall in this timeframe. So any other suggestions? Would superorders mess anything up? I have seen 1 order match when I started testing but it's gone now since it was a test order and I sent it off running and it indeed sent the email. So what about the rest of the orders?

important is the date when you set the order status falls into the timeframe.

Am not sure about superorders, have not tried it but neither have heard of issues.

Once you sent a simulation this data is tracked, so you cant sent the same simulation email twice until you have restarted the simulation (small link in the orange simulation status indicator in the top right corner).

Still I would say it is a configuration issue. you can try to set the timeframe to -1 ... 1000 which will basically find all orders (with matching status) from now to 1000days ago

Ok, so I have restarted the simulation, tried in simulation and productivity modes. Set dates from -2 to 1000. Ensured status matches orders. It says -0- I'll keep messing around with it, but I'll check back here after a bit to see if you have any other suggestions. Thanks Cord!

you can reach me through the support chat on www.mailbeez.com or www.mailbeez.de.

please have teamviewer (free download on teamviewer.com) installed

Just wanted to share this "Loyalty-O-Graph" I saw today at a MailBeez user:

Orange: percentage of second orders
Blue: percentage of third orders
Red: percentage of fourth+ orders

The graph show how the loyalty of customers is influenced in a very positive way. Customers order again, not only more place a second order but also a third and fourth+ order. Looking 730days back there is a nice comparison how MailBeez creates measurable results.

The merchant is using Winback advanced, reorder advanced and MailBeez ReferralHoney. He sent out about 10.000 emails in the last 6 months by running MailBeez on a daily basis (so approx 50 - 60 highly personalized emails per day).

mailbeez:

you can reach me through the support chat on www.mailbeez.com or www.mailbeez.de.

please have teamviewer (free download on teamviewer.com) installed

WOW, so this mistake was probably obvious to some, but let me help those who also are not getting customers to trigger. I have a limited supply of items, so I set my items to be deactivated from the store when the quantity hit zero. This is a problem, since I was also wanting a customer to REVIEW this product that is now either deactivated or deleted.

Make sure your products are still active when using using any mailbeez modules relying on the product sold to be reviewed by a customer. Again, perhaps a simple oversight on my part. My sincere thanks to Cord and Ms Hudson for being prompt with replies and friendliness! Great work and great addition to Zen Cart!

I have just updated my MailBeez & Simple Review to the latest. Everything is working ok except I now have problems with the pop-up windows (CeeBox)
Just opens a small box on screen (about 20x10mm). I have to refresh to rid it. I turn CeeBox off and the module works ok... Just not as pretty. Any ideas to get it working as I can't find much on Google (nothing new these days)

Zen 1.3.9h
IE 8
Win XP

I have created a new addon for mailbeez and need some suggestions before I submit the plugin for download.

http://www.zen-cart.com/showthread.php?201124-Mailbeez-Addon-Module-Wishlist-Reminder

Re: Ceebox.... Anyone?

My Ceebox stuff stopped working too. I don't get even a small window.

All of the Mailbeez graphs are blank, 'Show Recipients', 'Show html', etc. does nothing either.

Tried reinstalling the latest mailbeez, but nothing changed.

Thanks for confirming Limitless

Mine is behaving very stragely since the update... wish I'd left alone :(

Hello.
Just installed MilBeez according Installation Instruction to my ZenCart 1.3.9h, but don't have MailBeez in Admin>Tools. Can somebody help me?
Thanks.

Rizla:

Thanks for confirming Limitless

Mine is behaving very stragely since the update... wish I'd left alone :(

sorry for the late reply - didnt got any notification.

from which version did you upgrade?
Please try a different browser, e.g. firefox 16 - any changes?

regards
cord

dashkitmall:

Hello.
Just installed MilBeez according Installation Instruction to my ZenCart 1.3.9h, but don't have MailBeez in Admin>Tools. Can somebody help me?
Thanks.

hi,

did you add the zen-cart specific plugins according to the installation manual on http://www.mailbeez.com/documentation/installation/basic-installation-zen-cart-1-3-x/?

important are the files in extras_zencart directory

cheers
cord

2.6.2 to 2.6.5.

No difference in FF, Chrome, IE for me.

looks like a javascript error - any chance to get an error message e.g. using firefox + firebug?

Cannot replicate it in my system - might be an issue cause by another addon you might have installec.

just checked the changes between 2.6.2 and 2.6.5.

please try the following:

open:
mailhive/common/admin_application_plugins/templates/main_common_js.tpl

find line 20

jQuery.fn.ceebox.popup(

change into

$.fn.ceebox.popup(

any changes?

cheers
cord

mailbeez:

looks like a javascript error - any chance to get an error message e.g. using firefox + firebug?

Cannot replicate it in my system - might be an issue cause by another addon you might have installec.

just checked the changes between 2.6.2 and 2.6.5.

please try the following:

open:
mailhive/common/admin_application_plugins/templates/main_common_js.tpl

find line 20

jQuery.fn.ceebox.popup(

> 
> change into
>  ```
$.fn.ceebox.popup(

any changes?

cheers
cord
No change with the above edits.

Here is javascript log info:

Uncaught TypeError: Object [object Object] has no method 'ceebox' mailbeez.php:33
Uncaught TypeError: Object function (a,b){return new p.fn.init(a,b,c)} has no method 'plot' mailbeez.php:517
Uncaught TypeError: Object [object Object] has no method 'gauge'
Uncaught TypeError: Cannot read property 'childNodes' of null