Mailbeez After Sales Modules

ah forgot - make sure you empty the mailhive/common/template_c directory - there is a button for that under mailbeez > configuration > template system

also the admin frontend templates are cached there.

please check by using view source if the changes are really there.

Purged the cache directory and verified the change via view source.

No change.

Here is firebug output:

TypeError: jQuery(".ceebox").ceebox is not a function
[Break On This Error]

backgroundOpacity:0.5

mailbeez.php (line 595)

TypeError: jQuery.plot is not a function
[Break On This Error]

backgroundOpacity:0.5

mailbeez.php (line 595)

TypeError: jQuery("#winback").gauge is not a function
[Break On This Error]

setTimeout('jQuery("#nopurchase").gauge("setValue", 2.5)', 300);

mailbeez.php (line 856)

TypeError: jQuery("#nopurchase").gauge is not a function
[Break On This Error]

setTimeout('jQuery("#nopurchase").gauge("setValue", 2.5)', 300);

mailbeez.php (line 856)

TypeError: menudiv is null
[Break On This Error]

for (i = 0; i < menudiv.childNodes.length; i++)

mailbeez:

hi,

did you add the zen-cart specific plugins according to the installation manual on http://www.mailbeez.com/documentation/installation/basic-installation-zen-cart-1-3-x/?

important are the files in extras_zencart directory

cheers
cord

Yes, I installed it according this instruction. An when all files was copied to zen cart folders, I also copied files from folder "extras_zencart/zencart_1.3.x". Next step in this instruction is to open in store admin Tools tab and there should be MailBeez line. But when I navigate to Admin>Tools I dont have this option. There is not MailBeez line. :(
One more point. When I copied files from "extras_zencart/zencart_1.3.x" ReadMe.txt file showed that "Included" folder should contain 2 files. includes/extra_datafiles/mailbeez.php and includes/extra_configures/mailbeez_tracking.php. In the archive I downloaded from https://www.mailbeez.com there was only 1 file - mailbeez.php

mailbeez:

sorry for the late reply - didnt got any notification.

from which version did you upgrade?
Please try a different browser, e.g. firefox 16 - any changes?

regards
cord

I upped from V1.? (something)
When I go for 'Show' I get a list of results... When I 'Run' It gives me a list stating "already sent..."

Something has messed up as it ran perfect on V1.?

Thanks for looking

Rizla:

I upped from V1.? (something)
When I go for 'Show' I get a list of results... When I 'Run' It gives me a list stating "already sent..."
you can control this behaviour with the setting mailbeez > configuration > mailhive > early check

early check = false: all potential recipients are listed
early check = true: only those who have not gotten the email yet are listed

so you can chose yourself how you like it (there have been many question like "I run the module and now the list is empty - why" - so seems to be very depending on personal preferences)

cheers
cord

Limitless:

Purged the cache directory and verified the change via view source.

No change.

Here is firebug output:
please send me the source code (view source > copy all) as a txt file to my email / helpdesk

dashkitmall:

Yes, I installed it according this instruction. An when all files was copied to zen cart folders, I also copied files from folder "extras_zencart/zencart_1.3.x". Next step in this instruction is to open in store admin Tools tab and there should be MailBeez line. But when I navigate to Admin>Tools I dont have this option. There is not MailBeez line. :(
One more point. When I copied files from "extras_zencart/zencart_1.3.x" ReadMe.txt file showed that "Included" folder should contain 2 files. includes/extra_datafiles/mailbeez.php and includes/extra_configures/mailbeez_tracking.php. In the archive I downloaded from https://www.mailbeez.com there was only 1 file - mailbeez.php

please tripple check you have the files

your-admin/includes/boxes/extra_boxes/mailbeez_tools_dhtml.php
your-admin/includes/extra_datafiles/mailbeez.php

(there is a include directory for the store and another for the admin - those are different directories)

cheers
cord

Just sent it.

Thanks.

you have a "keepalivetimer" code section which loads jquery a second time - this kills the MailBeez code.

please try to exclude the marked line

<p>Do you want to continue your session?</p>
</div>
<link href="https://ajax.googleapis.com/ajax/libs/jqueryui/1/themes/base/jquery-ui.css" type="text/css" rel="stylesheet"/>
[B]<script src="https://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js" type="text/javascript"></script>[/B]
<script src="https://ajax.googleapis.com/ajax/libs/jqueryui/1/jquery-ui.min.js" type="text/javascript"></script>
<script src="includes/javascript/jquery.idletimer.js?t=1351175259" type="text/javascript"></script>
<script src="includes/javascript/jquery.idletimeout.js?t=1351175259" type="text/javascript"></script>
<style type="text/css">a.ui-dialog-titlebar-close{display:none;}.ui-widget-overlay{background:green;opacity:.40;filter:Alpha(Opacity=40);}</style>
<script type="text/javascript">
//setup the dialog
$("#keepalivetimer").dialog({

mailbeez:

please tripple check you have the files

your-admin/includes/boxes/extra_boxes/mailbeez_tools_dhtml.php
your-admin/includes/extra_datafiles/mailbeez.php

(there is a include directory for the store and another for the admin - those are different directories)

cheers
cord

The archive downloaded from https://www.mailbeez.com doesn't have file mailbeez_tracking.php
ReadMe.txt file included in archive sais that there should be 4 files.
admin:
my_admin/includes/boxes/extra_boxes/mailbeez_tools_dhtml.php
my_admin/includes/extra_datafiles/mailbeez.php

store:
includes/extra_datafiles/mailbeez.php
includes/extra_configures/mailbeez_tracking.php

File includes/extra_configures/mailbeez_tracking.php is NOT included in the archive. All other 3 files was copied to correct folders.

mailbeez:

you have a "keepalivetimer" code section which loads jquery a second time - this kills the MailBeez code.

please try to exclude the marked line

<p>Do you want to continue your session?</p> </div> <link href="https://ajax.googleapis.com/ajax/libs/jqueryui/1/themes/base/jquery-ui.css" type="text/css" rel="stylesheet"/> [B]<script src="https://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js" type="text/javascript"></script>[/B] <script src="https://ajax.googleapis.com/ajax/libs/jqueryui/1/jquery-ui.min.js" type="text/javascript"></script> <script src="includes/javascript/jquery.idletimer.js?t=1351175259" type="text/javascript"></script> <script src="includes/javascript/jquery.idletimeout.js?t=1351175259" type="text/javascript"></script> <style type="text/css">a.ui-dialog-titlebar-close{display:none;}.ui-widget-overlay{background:green;opacity:.40;filter:Alpha(Opacity=40);}</style> <script type="text/javascript"> //setup the dialog $("#keepalivetimer").dialog({ ```

Thanks Cord!

That resolved it. I thought had disabled that add-on when I was troubleshooting this, but I guess not.

Much appreciated!!!

dashkitmall:

The archive downloaded from https://www.mailbeez.com doesn't have file mailbeez_tracking.php
ReadMe.txt file included in archive sais that there should be 4 files.
admin:
my_admin/includes/boxes/extra_boxes/mailbeez_tools_dhtml.php
my_admin/includes/extra_datafiles/mailbeez.php

store:
includes/extra_datafiles/mailbeez.php
includes/extra_configures/mailbeez_tracking.php

File includes/extra_configures/mailbeez_tracking.php is NOT included in the archive. All other 3 files was copied to correct folders.

the mailbeez_tracking.php file is missing on purpose - the readme.txt is not updated (this is a mistake)

do you have any addon which is managing admin access to menu-entries?

in a default zencart installation the menu entry will show up when you placed all files as described

cheers
cord

mailbeez:

do you have any addon which is managing admin access to menu-entries?

cheers
cord

Yes. I have it. Checked and mailbeez was unchecked. Thank you very much. Now it works. Thanks again. :)

I have installed this Mod .. after then i uploaded the module review reminder ... thiis is so complicated /// when i use it in production mode or simulation mode .. and click on run module / show reciepients / show txtor html it shows me my shops index page ... nothing else ..

wat is this a joke to me ?

hi,

please check if you have the file "mailhive.php" in the root of your shop - this file is loaded in all popups

regards
cord

mailbeez:

hi,

please check if you have the file "mailhive.php" in the root of your shop - this file is loaded in all popups

regards
cord

Yes .. this file is there where it need to be . Then also its not working properly

please try to open <yourshop url>/mailhive.php directlt in your browser.
if that doesnt load properly, please chekc if you have some kinf of url rewriting rules (SEO) installed.
also feel free to use the helpdesk chat on www.mailbeez.com

cheers
cord

Having a problem with mailbeez review reminder simple all pop ups are blank, this is also true for birthday greetings.
Thanks mailbeez for responding to my email...the cache directory shows a recurring error: PHP Fatal error: Call to undefined function rss_feed_link() in /home/public_html/includes/templates/lite_grey/common/tpl_footer.php on line 48
Also, in the mailbeez FAQ it mentions about blank pop ups, suhosin...create a file fix.php and add this: < ?php $_GET["module"] = $_REQUEST["module"]; ?>
Now when I add that, that exact code is displayed in the pop ups, and also at the top of the page /zencart/tools/mailbeez
any ideas?

The error is not related to mailbeez. Can you confirm you have mailhive.php in you shop root? Are you able to open it in your browser?

mailbeez:

The error is not related to mailbeez. Can you confirm you have mailhive.php in you shop root? Are you able to open it in your browser?
Yes, when i go to /mailhive.php I get 'MailBeez - Mode: simulate'.