Forums / All Other Contributions/Addons / Mailbeez After Sales Modules

Mailbeez After Sales Modules

Locked

Views: 163,524

Results 821 to 840 of 946
This thread is locked. New replies are disabled.
17 Nov 2013, 5:11 PM
#821
digitalshadow avatar

digitalshadow

Totally Zenned

Join Date:
Mar 2009
Posts:
616
Plugin Contributions:
0

Mailbeez After Sales Modules

For newsletter pro you have segmentation settings, I would like the ability to send emails to cutsomers if the have reached a minimum number of orders, by the look of it, it works the other way round, offering me the ability to segment by a maximum number of orders per customer.

I want to be able to send a newsletter to customers who have had at least x number of orders in the last 30 days.

Can this be done?

17 Nov 2013, 10:02 PM
#822
mailbeez avatar

mailbeez

Zen Follower

Join Date:
Jun 2010
Location:
Copenhagen, Danmark
Posts:
479
Plugin Contributions:
2

Re: Mailbeez After Sales Modules

Hi,

That kind of segmentation is currently not possible. Maybe a custom trigger module would be the right solution. Would be great if you contact me through helpdesk at mailbeez dot com so we can discuss the options?

18 Nov 2013, 1:35 PM
#823
digitalshadow avatar

digitalshadow

Totally Zenned

Join Date:
Mar 2009
Posts:
616
Plugin Contributions:
0

Re: Mailbeez After Sales Modules

"custom", I can see this being expensive...

18 Nov 2013, 1:42 PM
#824
mailbeez avatar

mailbeez

Zen Follower

Join Date:
Jun 2010
Location:
Copenhagen, Danmark
Posts:
479
Plugin Contributions:
2

Re: Mailbeez After Sales Modules

DigitalShadow:

"custom", I can see this being expensive...

well, depends what "expensive" is for you. Have done some custom development starting at 100eur.

And having "enough" customers in your store together will applying MailBeez really can pay off quickly, like the following store owner:

Attachment 13366

(MailBeez generated 973k additional revenue within 12 months)

21 Nov 2013, 7:22 AM
#825
lbljeb avatar

lbljeb

New Zenner

Join Date:
Nov 2013
Location:
Australia
Posts:
6
Plugin Contributions:
0

Re: Mailbeez After Sales Modules

I did a dumb thing and accidently deleted the Google Analytics Client Redirect URL when setting up the Google Link. Can anyone assist with what it's supposed to be?

21 Nov 2013, 9:57 AM
#826
mailbeez avatar

mailbeez

Zen Follower

Join Date:
Jun 2010
Location:
Copenhagen, Danmark
Posts:
479
Plugin Contributions:
2

Re: Mailbeez After Sales Modules

hi

the Google Analytics Client Redirect URI is the url to your MailBeez Dashboard

cord

21 Nov 2013, 10:03 AM
#827
lbljeb avatar

lbljeb

New Zenner

Join Date:
Nov 2013
Location:
Australia
Posts:
6
Plugin Contributions:
0

Re: Mailbeez After Sales Modules

mailbeez:

hi ak,

please check the ZenCart-Section of the FAQ on http://www.mailbeez.com/support/.

seeing the $EMAIL_SUBJECT in the email means, the zencart email template is applied.

Make sure you have applied the patch you find the in the FAQ and you select "override zencart template" in MailBeez > configuration > email engine

cheers
cord

Hi Cord,

Have checked the forum and the FAQ. I have the problem with $EMAIL_SUBJECT appearing in the simulation emails for the review module.

Override Zen cart is set to true. I also tried to make the change to the Functions_email file however after I did this all emails stopped so I've since changed it back. Any suggestions?

21 Nov 2013, 10:04 AM
#828
lbljeb avatar

lbljeb

New Zenner

Join Date:
Nov 2013
Location:
Australia
Posts:
6
Plugin Contributions:
0

Re: Mailbeez After Sales Modules

mailbeez:

hi

the google analytics client redirect uri is the url to your mailbeez dashboard

cord

thank you!

21 Nov 2013, 10:05 AM
#829
mailbeez avatar

mailbeez

Zen Follower

Join Date:
Jun 2010
Location:
Copenhagen, Danmark
Posts:
479
Plugin Contributions:
2

Re: Mailbeez After Sales Modules

LBLJEB:

Hi Cord,

Have checked the forum and the FAQ. I have the problem with $EMAIL_SUBJECT appearing in the simulation emails for the review module.

Override Zen cart is set to true. I also tried to make the change to the Functions_email file however after I did this all emails stopped so I've since changed it back. Any suggestions?

The easiest and most reliable way is to configure MailBeez to send through its own SMTP server instead of sending through zencart.

You can configure this in mailbeez > configuration > email system

23 Nov 2013, 4:02 AM
#830
limitless avatar

limitless

Inactive

Join Date:
Jan 2012
Posts:
496
Plugin Contributions:
0

Re: Mailbeez After Sales Modules

Just a heads up for anyone running the satisfaction module (or custom written modules) the email templates have changed.

Variables now need to be bracketed. ie $firstname now needs to be {$firstname} $storeurl is {$storeurl} etc.

23 Nov 2013, 9:42 AM
#831
mailbeez avatar

mailbeez

Zen Follower

Join Date:
Jun 2010
Location:
Copenhagen, Danmark
Posts:
479
Plugin Contributions:
2

Re: Mailbeez After Sales Modules

hi limitless,

thanks for pointing that out - its mentioned in the change log http://www.mailbeez.com/documentation/changelog/ for Version 2.8.5

6 Dec 2013, 9:44 PM
#832
picandnix avatar

picandnix

Totally Zenned

Join Date:
Dec 2010
Location:
UK
Posts:
1,780
Plugin Contributions:
2

Re: Mailbeez After Sales Modules

Ignore, I found my answer.

27 Dec 2013, 12:23 PM
#833
sagarjalvi avatar

sagarjalvi

New Zenner

Join Date:
Apr 2009
Posts:
5
Plugin Contributions:
0

Re: Mailbeez After Sales Modules

Hello,

I have mailbeez v2.9.2 installed and purchased nopurchase advanced yesterday.

I installed the module without any errors. Everything is working fine but when i send test email first error i see is $EMAIL_SUBJECT written on top of the email and second error is I see zencart HTML template and footer and on top of that i see my mailbeez template. As you can see one image of Jewels Exports on top and then the mailbeez template header image.

can anyone help me how can i disable zencart template so that only mailbeez template is sent? Also when i send test email to any other email ID it wont go through?

Any help would be appreciated. Please check the attached images.

Attachment 13602Attachment 13603

27 Dec 2013, 1:12 PM
#834
mailbeez avatar

mailbeez

Zen Follower

Join Date:
Jun 2010
Location:
Copenhagen, Danmark
Posts:
479
Plugin Contributions:
2

Re: Mailbeez After Sales Modules

Hi,

Easiest way to solve this is to configure a smtp server for mailbeez in mailbeez > configuration > email system.
That will bypass zencart.

Also feel free to contact the mailbeez helpdesk directly at helpdesk at mailbeez dot com

Regards
Cord

28 Dec 2013, 7:05 AM
#835
sagarjalvi avatar

sagarjalvi

New Zenner

Join Date:
Apr 2009
Posts:
5
Plugin Contributions:
0

Re: Mailbeez After Sales Modules

mailbeez:

Hi,

Easiest way to solve this is to configure a smtp server for mailbeez in mailbeez > configuration > email system.
That will bypass zencart.

Also feel free to contact the mailbeez helpdesk directly at helpdesk at mailbeez dot com

Regards
Cord
I tried configuring the smtp mail server but still when i send test email its all same. $EMAIL_SUBJECT error is also there and zencart header and footer also coming. Can you help me out? :(

28 Dec 2013, 8:19 AM
#836
sagarjalvi avatar

sagarjalvi

New Zenner

Join Date:
Apr 2009
Posts:
5
Plugin Contributions:
0

Re: Mailbeez After Sales Modules

nvm its working fine now.

Another question i have is how can i send this email to the other customer who are registered already and never made a purchase? I think for now its only showing receiptent who made account after i installed this module?

:)

28 Dec 2013, 8:55 AM
#837
mailbeez avatar

mailbeez

Zen Follower

Join Date:
Jun 2010
Location:
Copenhagen, Danmark
Posts:
479
Plugin Contributions:
2

Re: Mailbeez After Sales Modules

sagarjalvi:

I think for now its only showing receiptent who made account after i installed this module?

:)

All MailBeez Modules are designed to analyse the existing data, which allows you to run campaigns like no purchase, win back etc. on historic data.

Each module allows you to configure the timeframe how long you would like to go back in time. So in your case you only need to increase the "max days to look back" to e.g. 30 days to contact all customers with account but no purchase of the last 30days.

28 Dec 2013, 11:15 AM
#838
sagarjalvi avatar

sagarjalvi

New Zenner

Join Date:
Apr 2009
Posts:
5
Plugin Contributions:
0

Re: Mailbeez After Sales Modules

mailbeez:

All MailBeez Modules are designed to analyse the existing data, which allows you to run campaigns like no purchase, win back etc. on historic data.

Each module allows you to configure the timeframe how long you would like to go back in time. So in your case you only need to increase the "max days to look back" to e.g. 30 days to contact all customers with account but no purchase of the last 30days.

Great thanks. It worked :D. Also can you let me know which file to edit the text of the template? The text it a little large and its coming on each other. I need a little small font size.

31 Dec 2013, 8:01 AM
#839
sagarjalvi avatar

sagarjalvi

New Zenner

Join Date:
Apr 2009
Posts:
5
Plugin Contributions:
0

Re: Mailbeez After Sales Modules

I purchase another module “Winback Advanced” and while sending test email the email which goes picks up the image size of the product like 1000px x 850px.

I think it should have some fixed pixel so the email looks good. I’ve attached the screenshot please check and let me know which file to edit the image size.

And the "Find us on Facebook" link doesn't work. I've edited the link for both twitter and facebook pages but whenever i click on the link it takes me to facebook and then i see the page of facebook sayin "Link is broken" and the URL is changed to some more text with my page name.

Please see both the attachment and let me know how to fix.

Attachment 13622Attachment 13623Attachment 13624Attachment 13625

2 Jan 2014, 11:00 AM
#840
mailbeez avatar

mailbeez

Zen Follower

Join Date:
Jun 2010
Location:
Copenhagen, Danmark
Posts:
479
Plugin Contributions:
2

Re: Mailbeez After Sales Modules

Bug-Fix: Birthday Modules

Happy New Year!

Like a bad new years joke the MailBeez Birthday Modules (free and premium) have been sending birthday greetings to customers without a given birthday-date.

read more on: http://www.mailbeez.com/news/bug-fix-birthday-modules/