Mailbeez After Sales Modules

Just tried out v2.9.2 on Zen Cart 1.52rc2 (local install, Xampp 182, php5.4.16) and the mysqli issue rears its head (as pointed out here http://www.zen-cart.com/showthread.php?211441-mysql_query)

Warning: mysql_query() expects parameter 2 to be resource, object given in blah blah\dev\zc152rc2\mailhive\common\functions\osc_database.php on line 76** -

select configuration_value from configuration where configuration_key = 'MAILBEEZ_MAILHIVE_UPDATE_REMINDER_TIMESTAMP'

[TEP STOP]**

thanks for reporting this issue!

Will fix as soon as possible

regards
cord

MailBeez V2.9.3

Just released the new MailBeez V2.9.3 – easy updating with the included update-packs.

Changes since Version 2.9.2:

Enhancements:

• commerce SEO V2Next compatibility
• framework enhancements
• improved CRE Loaded 6.x compatibility
• support for ZenCart 1.5.2RC (mysqli)
• smarty 3.1 support
• improve html code parsing for Outlook compatibility (width and heights attributes are added if dimensions were given only in style attribute)

Bugfixes:

• fixed included birthday module

download on https://www.mailbeez.com

I've uploaded the files on my server...
I can't see Mailbeez menu on Tools tab.

I need help.....

Thanks in advance,

hi park,

please check you have uploaded the menu hook files from

/extra files/extras_zencart/zencart_1.5.x

into your zencart system.

regards
cord

Limitless:

Cool.

Please keep us updated.

Anything new on this?

Thanks

The above post of mine is confusing since I didn't include the first quote.

I would like to use Facebook review but understand that it does not work with COWOA. does it work with Fast and Easy Checkout? If not is there any work on this or possibly another solution that would let me send out the email with the mailbeez look and feel?

Thanks

I just did a upgrade to latest mailbeez and now I reworking email templates. I am now get the HTML <!DOCTYPE> Declaration on the top of the HTML email templates.

Did I miss something?

Thanks

remops:

The above post of mine is confusing since I didn't include the first quote.

I would like to use Facebook review but understand that it does not work with COWOA. does it work with Fast and Easy Checkout? If not is there any work on this or possibly another solution that would let me send out the email with the mailbeez look and feel?

Thanks

Am still trying to make my head around how to handle guest orders like COWOA - wonder if you could post the add-on link here so I can try it myself?
(as mailbeez supports a range of systems with different solutions for guest orders I need to find a common approach)

cord

remops:

I just did a upgrade to latest mailbeez and now I reworking email templates. I am now get the HTML <!DOCTYPE> Declaration on the top of the HTML email templates.

Did I miss something?

Thanks

Please check out the Zen-Cart specific FAQ on http://www.mailbeez.com/support/ - simplest solution is to configure MailBeez to send mails using the PHPMailer class and configure a SMTP server.

cheers
cord

All templates were setup in earlier versions so the easy answer for me was to set Override Zencart Email Template System to
False.

Thanks

The link to the plugin COWOA is http://www.zen-cart.com/downloads.php?do=file&id=1416

thanks for the link,
quick question:

is guest order data kept in table customers or deleted?

They are kept and stored. The admin distinguishes these from the account customers. Is there a report that I can get to see who was sent a simple review reminder? I have never looked to see if the COWOA customers have received the reminder.

BTW This last send out of reminders I received 50% back with 5 stars. I really like this program it is easy for the customers to write a review with a simple click. That is why I want the facebook review feature, but the COWOA is another that makes check out easier for the customer so I will not do without it. Thanks again
RJ

remops:

Is there a report that I can get to see who was sent a simple review reminder? I have never looked to see if the COWOA customers have received the reminder.

the add-on BeezDesk CRM Customer Insight
http://www.mailbeez.com/documentation/configbeez/config_customer_insight/ allows you to see mailbeez emails sent per customer.

so after installing it (and adding it to your zencart-admin) you can navigate to a customer, open the customer insight dialog and go to mailbeez history.

remops:

BTW This last send out of reminders I received 50% back with 5 stars. I really like this program it is easy for the customers to write a review with a simple click. That is why I want the facebook review feature, but the COWOA is another that makes check out easier for the customer so I will not do without it. Thanks again
RJ
that’s quite good!

mailbeez:

hi park,

please check you have uploaded the menu hook files from

/extra files/extras_zencart/zencart_1.5.x

into your zencart system.

regards
cord

I too have just tried to install on 151 and I have no menu in tools.

The file path you listed above does not exist in my downloaded copy. I have /extra files/extras_zencart/admin & includes
but no ref to 1.5.x

Rizla:

I too have just tried to install on 151 and I have no menu in tools.

The file path you listed above does not exist in my downloaded copy. I have /extra files/extras_zencart/admin & includes
but no ref to 1.5.x

Make sure you download the latest version from https://www.mailbeez.com

Hi,
Got it working on 151 but using my original templates I seem to be missing something in the doc's.

The link fields are not being populated... please see attached.

hi,

since MailBeez 2.9 only the smarty style template tags are supported, like

{$storename}

so just add the curly brackets around every template tag.

cheers
cord

Hi cord
I can confirm that my template is using smarty style template tags so I'm still at a loss!

The image below shows the HTML view template. Not sure if that looks ok regarding the fields.

hi,

in your screenshot I still see e.g.

$storename

but it must be

{$storename}

after editing your files (unless you have
Responsivie Template Manager http://www.mailbeez.com/documentation/configbeez/config_tmplmngr/ installed) make sure to empty your template cache (MailBeez > configuration > template engine or delete the content of /mailhive/common/template_c/ )