Image Handler 3 Support Thread (for ZC v1.3.9)

Template Monstrosity template.. Likely issue is one of the many "style over substance" coding changes they love to make which prevents the IH3 image hover from working properly..

caska:

Just upgraded to IH3 from IH2 but I'm still having problem with my zoom. First and second images zoom just fine however the rest of the piccy don't zoom anymore. Anyone knows what the prob with this?
My site is: http://pinkoholic.co.uk

Thanks!

ScriptJunkie:

You need to post a link to the exact product page where the issue can be seen. If there's more than one, then just pick one to link. Please don't post your store's main page and then make us search through your site to find a product page that demonstrates the problem.

caska:

The problem is throughout the page, on the main page, sub categories, the side nav bar, everywhere.. Noticeable once you hovered through the first 2 lines of thumbnails on the main page.

I don't think I have anything installed that might cause a conflict.

wookie:

Hello

I have a problems:

• i cant zoom the "featured product" (i have in homepage)
• i cant zoom the category product
• i cant zoom the product

only zoom the addittional image... why?

the website : http://www.wholesaleitalianhandbags.com

this is the details of my configuration images:

Small Image Width 120
Small Image Height 79 Info
Heading Image Width - Admin 90 Info
Heading Image Height - Admin 60 Info
Subcategory Image Width 160 Info
Subcategory Image Height 105 Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 50 Info
Image - Shopping Cart Height 40 Info
Category Icon Image Width - Product Info Pages 160 Info
Category Icon Image Height - Product Info Pages 105 Info
Top Subcategory Image Width 160 Info
Top Subcategory Image Height 105 Info
Product Info - Image Width 480 Info
Product Info - Image Height 315 Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 200 Info
Image - Product Listing Height 131 Info
Image - Product New Listing Width 200 Info
Image - Product New Listing Height 131 Info
Image - New Products Width 200 Info
Image - New Products Height 131 Info
Image - Featured Products Width 200 Info
Image - Featured Products Height 131 Info
Image - Product All Listing Width 200 Info
Image - Product All Listing Height 131 Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info
IH resize images yes Info
IH small images filetype no_change Info
IH small images background 255:255:255 Info
IH small images compression quality 60 Info
IH small images watermark no Info
IH small images zoom on hover yes Info
IH small images zoom on hover size Medium Info
IH medium images filetype no_change Info
IH medium images background 255:255:255 Info
IH medium images compression quality 55 Info
IH medium images watermark no Info
IH large images filetype no_change Info
IH large images background 255:255:255 Info
IH large images compression quality 85 Info
IH large images watermark no Info
IH large images maximum width 640 Info
IH large images maximum height 0 Info
IH watermark gravity Center

thanks
Alessandro

wookie:

the website : http://www.wholesaleitalianhandbags.com

this is the details of my configuration images:

Small Image Width 120
Small Image Height 79 Info
Heading Image Width - Admin 90 Info
Heading Image Height - Admin 60 Info
Subcategory Image Width 160 Info
Subcategory Image Height 105 Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 50 Info
Image - Shopping Cart Height 40 Info
Category Icon Image Width - Product Info Pages 160 Info
Category Icon Image Height - Product Info Pages 105 Info
Top Subcategory Image Width 160 Info
Top Subcategory Image Height 105 Info
Product Info - Image Width 480 Info
Product Info - Image Height 315 Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 200 Info
Image - Product Listing Height 131 Info
Image - Product New Listing Width 200 Info
Image - Product New Listing Height 131 Info
Image - New Products Width 200 Info
Image - New Products Height 131 Info
Image - Featured Products Width 200 Info
Image - Featured Products Height 131 Info
Image - Product All Listing Width 200 Info
Image - Product All Listing Height 131 Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info
IH resize images yes Info
IH small images filetype no_change Info
IH small images background 255:255:255 Info
IH small images compression quality 60 Info
IH small images watermark no Info
IH small images zoom on hover yes Info
IH small images zoom on hover size Medium Info
IH medium images filetype no_change Info
IH medium images background 255:255:255 Info
IH medium images compression quality 55 Info
IH medium images watermark no Info
IH large images filetype no_change Info
IH large images background 255:255:255 Info
IH large images compression quality 85 Info
IH large images watermark no Info
IH large images maximum width 640 Info
IH large images maximum height 0 Info
IH watermark gravity Center

thanks
Alessandro

The items in red should match in size, you can try that to see if it helps any. I also agree that the template from others that manipulate the coding to make it do what they want are the big cause in problems.

DarkAngel:

The items in red should match in size, you can try that to see if it helps any. I also agree that the template from others that manipulate the coding to make it do what they want are the big cause in problems.
Not to be a nag, but this is covered in the IH3 readme..

i'm very noob... yes i correct "Small image widht/height"...
now is working the zoom for "featured product (home page)
but its not still working for category:
http://www.wholesaleitalianhandbags.com/handbags-and-purses

Maybe template monster is not really good, but someone know how to solve this problems in the code?

thanks..

wookie:

i'm very noob... yes i correct "Small image widht/height"...
now is working the zoom for "featured product (home page)
but its not still working for category:
http://www.wholesaleitalianhandbags.com/handbags-and-purses

Maybe template monster is not really good, but someone know how to solve this problems in the code?

thanks..

If the code in your template monster template is causing a problem with IH3 (or any other mod), then you need to contact the template designer and ask them to fix the problem for you.

(Tip: template monster designers won't typically fix the messes they make. That's why you should not buy zen cart templates from template monster).

Try changing your template to the Zen Cart default template and see if that resolves your problem. If it does, then you know the problem is with your template monster template.

If that does not solve the problem, come back and see us for IH3 support.

wookie:

i'm very noob... yes i correct "Small image widht/height"...
now is working the zoom for "featured product (home page)
but its not still working for category:
http://www.wholesaleitalianhandbags.com/handbags-and-purses

Maybe template monster is not really good, but someone know how to solve this problems in the code?

thanks..Can't provide support for Template Monstrosity templates in the support thread for IH3... If you follow ScriptJunkie's advice and find that your issue is indeed the code within your commercial template (whuich I suspect you will), we cannot provide support for fixing your template in the IH3 support thread.. You will indeed need to contact Tempate Monstrosity and have them fix their template code to follow proper Zen Cart coding..

right thanks ! :) i try to contact monstruosiy ! ;)

Hi -
my site is createadesig.net.
looked through this site but did not see a solution, so here goes:
installed the IH3; the image hover works just great. In tools, ih3, manager: clicking on action then larger file I get a great larger image. works just great
However, on my products page when I click there on larger image I simply get a corner of the image not the larger image I see when looking in the tools/ih3 etc.
I have uninstalled and installed a couple of times, the file permissions are the same, there is no error message in cache file; I give up and ask for help, and
Any help will really be appreciated
Rufus in sunny Del Mar, USA

rufusclc:

Hi -
my site is createadesig.net.
looked through this site but did not see a solution, so here goes:
installed the IH3; the image hover works just great. In tools, ih3, manager: clicking on action then larger file I get a great larger image. works just great
However, on my products page when I click there on larger image I simply get a corner of the image not the larger image I see when looking in the tools/ih3 etc.
I have uninstalled and installed a couple of times, the file permissions are the same, there is no error message in cache file; I give up and ask for help, and
Any help will really be appreciated
Rufus in sunny Del Mar, USA

lol you would think after all this time I would not get confused with images for product and category/sub cats...oh well

first off I had to add the n to design in your link name then I got to the store

I went to the napkins section---no hover at all so went to the diamond paperweight....I got a hover and when I clicked the main product page I did get the normal pop up window..

it started out as a small area but popped open to the actual size

it worked for me in FireFox on both my very old Mac and the PC lappie

what version of Zencart are you using?

which browser---version are you using?

rufusclc:

Hi -
my site is createadesig.net.
looked through this site but did not see a solution, so here goes:
installed the IH3; the image hover works just great. In tools, ih3, manager: clicking on action then larger file I get a great larger image. works just great
However, on my products page when I click there on larger image I simply get a corner of the image not the larger image I see when looking in the tools/ih3 etc.
I have uninstalled and installed a couple of times, the file permissions are the same, there is no error message in cache file; I give up and ask for help, and
Any help will really be appreciated
Rufus in sunny Del Mar, USA

It would help if you provide a specific example on where the issue you are report occurs. I took a very quick look at your site.. Opened this product:
http://createadesign.net/index.php?main_page=product_info&cPath=281_434&products_id=4885
and clicking on the product image the large image appears just fine..

Did you fix the issue or can you provide a specific product where the problem you are reporting exists??

Hi
and thanx for prompt response
you are right it works just great with IE but seems not to with firefox -
hope the way I did the image shows up but here goes:

Rufus in Del Mar, CA USA

That did not work; maybe this one will
ATTACH]9803[/ATTACH]
sorry
Rufus[

Hi dark Angel:
using Firefox 7.0.3
Zen 1.3.9h
as noted above this is what i am getting (but as stated it works with IE)

hi Divocals & DarkAngel:
it simply gets curiouser and curiouser,
works on my desktop, my wife's old Dell
but my new Dell Studio running Win 7 - just will not work.
any thoughts?
Rufus in Del Mar

rufusclc:

hi Divocals & DarkAngel:
it simply gets curiouser and curiouser,
works on my desktop, my wife's old Dell
but my new Dell Studio running Win 7 - just will not work.
any thoughts?
Rufus in Del Mar
Ok well it works fine in Opera

There is a known firefox issue with the standard zencart "biggie image popup thingie", can't remember the correct term, not being the correct size in FF, but woking on other browsers

have a look at this thread and see if it fixes your problem (I also think different versions of FF may handle it slightly differently, not sure)

http://www.zen-cart.com/forum/showthread.php?t=105066

rufusclc:

Hi dark Angel:
using Firefox 7.0.3
Zen 1.3.9h
as noted above this is what i am getting (but as stated it works with IE)

Firefox 7.0.3 ?????

mine says it is up to date and it is only 7.0.1 and yes it works right on your products in 7.0.1 along with google chrome, safari, IE8 and netscape browser

try clearing the cookies and cache from your browsers and then reopening the browser to go to your store

I obviously did not have my reading glasses on should read 7.0.1
my apologies
but problem remains on this dell studio with firefox 7.0.1 simply will not get image pop up on this machine
maybe I will simply give up and check my work on of of the other computer s I mentioned
thanx for various inputs
CU
Rufus in SD

Further comment: deleted FF 7, and re-installed FF5 = = image pop out works like a dream and a charm
thanx to all for input
CU
Rufus

rufusclc:

Further comment: deleted FF 7, and re-installed FF5 = = image pop out works like a dream and a charm
thanx to all for input
CU
Rufus

It might also be an options thing for FF...try going to your options and allowing popups for your store.

stlnyc:

I just installed IH3 and so far so good. Except only some of the pictures explode when you hover. Others do nothing.

And when in product view, when you click on a picture to open it in another window, the picture in the new window is blank.

Anyone have some quick fixes here? The site is http://www.grapediscounts.com

An example of 2 pictures exploding and 1 not, can be found here: http://www.grapediscounts.com/gift-baskets-beach-club-c-157_174.html

Any help on this would be greatly appreciated.