Image Handler 3 Support Thread (for ZC v1.3.9)

None of your images are zooming on hover. Did you uninstall or disable IH3? We cannot diagnose the problem if we can't see it actually happening.

Recommend that you take each of the following steps:

• Uninstall IH3
• Read the entire Read_Me file
• Reinstall IH3
• Configure IH3 per the instructions in the Read_Me file
• Test your site on various browsers
  After all that, if you're still having issues, come back and report the problem, providing links to the exact product pages that are having issues.

stlnyc:

Any help on this would be greatly appreciated.

Quote:
Originally Posted by stlnyc [IMG]http://www.zen-cart.com/forum/images/zc2010/buttons/viewpost.gif[/IMG]
*I just installed IH3 and so far so good. Except only some of the pictures explode when you hover. Others do nothing.

And when in product view, when you click on a picture to open it in another window, the picture in the new window is blank.

Anyone have some quick fixes here? The site is http://www.grapediscounts.com

An example of 2 pictures exploding and 1 not, can be found here: http://www.grapediscounts.com/gift-b...c-157_174.html

well went to your links for examples and after the page loads--takes a while everywhere lately. The popup window does appear on all of them ----on my old MAC and current version of Firefox on PC and Google Chrome

so you must have done the suggestion and it works for popups now but when I go to the main product page and click to view the image larger it does get viewed into a new window.

so did you get it to do what you wanted???
*

ok, new question.

How do I get the hovered image larger?

And when you actually go to the product page, is there anyway to get IH3 to enlarge that photo too, so that it doesn't have to get opened in a new window?

sigh
This REALLY IS all covered in the IH3 readme..

stlnyc:

How do I get the hovered image larger?
You can either have the image that shows when you hover over the small image be the large sized image or the medium sized image. (you set which one in the image settings - for more details on this PLEASE refer to the readme if anything there is unclear then please indicate what is not clear and we shall be happy to help clarify those things for you)

stlnyc:

And when you actually go to the product page, is there anyway to get IH3 to enlarge that photo too, so that it doesn't have to get opened in a new window?Short answer is NO there is on hover effect for the medium image.. (medium image is the one which appears on the product main page -- the locations of the various image sizes and the lack of an on medium image hover are all covered in detail in the IH3 readme)

To those having a problem with image pop-up in Firefox 7. I haven't installed IH3 (yet) and don't know if it's related, but read this thread to see how it was solved:

http://www.zen-cart.com/forum/showthread.php?t=179976

Athens Collectibles:

To those having a problem with image pop-up in Firefox 7. I haven't installed IH3 (yet) and don't know if it's related, but read this thread to see how it was solved:

http://www.zen-cart.com/forum/showthread.php?t=179976

And let me save everyone the trouble of having to read this entire post (like I just did) to get to the recommended solution..
(see quote from this thread below)

tony_sar:

I had same problem testing 1.5.0 , as per Ajeh , it turned out to be FireBug extension effecting the popup. disable Firebug extension and see if that remedy the problem.

Apparently the issue is a FIREFOX BUG, and looks like it is related to a specific Firefox extension which interferes with popups..

Hi DarkAngel, tried the FF update with options and allow popups,no go but worth the try
thanx anyway
Rufus in sunny Del Mar, USA

rufusclc:

Hi DarkAngel, tried the FF update with options and allow popups,no go but worth the try
thanx anyway
Rufus in sunny Del Mar, USA

Honestly this is not an IH3 issue.. The large image popup is NOT modified by IH3. This is a Firefox issue. I would suggest posting this issue in a more appropriate place on the forum and try as the other thread suggested disabling all your Firefox extensions..

Zen Ver 1.3.9h
Image Handler version Version 2

When someone is using Firefox (ver 7.0.1) images cannot be enlarged without having to play around with the mouse. For example, if you open a product on my site below, try to click on the image. Note the mouse icon with not change to a "hand" unless you center the icon in the middle of the image. SO most customers assume the image can't be enlarged after clicking their mouse a few times and nothing happens.

https://www.cvtreasures.com

kevinmc3:

Zen Ver 1.3.9h
Image Handler version Version 2

When someone is using Firefox (ver 7.0.1) images cannot be enlarged without having to play around with the mouse. For example, if you open a product on my site below, try to click on the image. Note the mouse icon with not change to a "hand" unless you center the icon in the middle of the image. SO most customers assume the image can't be enlarged after clicking their mouse a few times and nothing happens.

https://www.cvtreasures.com

What you're talking about can be found on this product page.

However, when other images, such as those under "We Recommend" found on that same page, or those found under "New Products" on your home page, are moused over - IH works exactly as expected. Which is to say the image is zoomed on mouseover.

The issue you are describing (and which can be reproduced by me when I visit your site), is not an IH2 or IH3 issue. It is an issue with FF 7.01 and ZC's core functionality as it relates to viewing a larger version of a product image when on a product info page.

The reason I know this is because I know that the functionality of ZC which enlarges product images on click is not a function of IH2 or IH3 - it is a core ZC functionality that remains unchanged by IH2 and IH3.

IH does not handle the zooming/enlarging of product images on product info pages because IH does not handle medium size images - and ZC uses the medium size image to enlarge product images (on product info pages) on click. This is addressed at length in the IH3 Read_Me.

Seconding what Diva has said, suggest you take this up with FF developers and/or in the ZC forum on the general issues board. It has been suggested that the FF issue is really an issue with an addon called Firebug, but I use that addon and have no problem on my site.

The issue seems to affect some stores while leaving other stores unaffected. Whether it's a FF issue, a Firebug issue, an individual store issue, an outdated JS issue, or a browser permissions issue...**it is clearly not an IH3 or IH2 issue and therefore should no longer be discussed in this thread, ** as it could be confusing to new Zenners.

Good luck and happy Zenning :smile:

kevinmc3:

Zen Ver 1.3.9h
Image Handler version Version 2

When someone is using Firefox (ver 7.0.1) images cannot be enlarged without having to play around with the mouse. For example, if you open a product on my site below, try to click on the image. Note the mouse icon with not change to a "hand" unless you center the icon in the middle of the image. SO most customers assume the image can't be enlarged after clicking their mouse a few times and nothing happens.

I see what you mean but I use the same add on and don't get the problem you describe on my images, mine work perfectly in Firefox and Chrome so it can't really be this mod

kbear:

I see what you mean but I use the same add on and don't get the problem you describe on my images, mine work perfectly in Firefox and Chrome so it can't really be this mod

yup, i can confirm that i don't have this problem either, it seems it may a problem elsewhere rather than this mod?

Much Thanks !

ScriptJunkie:

What you're talking about can be found on this product page.

However, when other images, such as those under "We Recommend" found on that same page, or those found under "New Products" on your home page, are moused over - IH works exactly as expected. Which is to say the image is zoomed on mouseover.

The issue you are describing (and which can be reproduced by me when I visit your site), is not an IH2 or IH3 issue. It is an issue with FF 7.01 and ZC's core functionality as it relates to viewing a larger version of a product image when on a product info page.

The reason I know this is because I know that the functionality of ZC which enlarges product images on click is not a function of IH2 or IH3 - it is a core ZC functionality that remains unchanged by IH2 and IH3.

IH does not handle the zooming/enlarging of product images on product info pages because IH does not handle medium size images - and ZC uses the medium size image to enlarge product images (on product info pages) on click. This is addressed at length in the IH3 Read_Me.

Seconding what Diva has said, suggest you take this up with FF developers and/or in the ZC forum on the general issues board. It has been suggested that the FF issue is really an issue with an addon called Firebug, but I use that addon and have no problem on my site.

The issue seems to affect some stores while leaving other stores unaffected. Whether it's a FF issue, a Firebug issue, an individual store issue, an outdated JS issue, or a browser permissions issue...**it is clearly not an IH3 or IH2 issue and therefore should no longer be discussed in this thread, ** as it could be confusing to new Zenners.

Good luck and happy Zenning :smile:

Hi, I'm using 1.3.9h - I have IH3 and Lightbox installed - I have 2 problems that I would appreciate some advice on :smile:

Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')

I get this error when loading images to a product.

Firstly I cannot load an image in product page (add new product) - just will not load. When I use IH the images all show up however an error message says "cannot upload default image" - then when I save I get the above message as well. All images except the default image show up in the catalogue online - where the default image should be is the text for the image and the "click for larger image"- clicking on either of those texts brings up the image.

I have uninstalled and re-installed both add ons a few times but no change.

Any ideas please?

many thanks,
Mike

1. read through the thread, that error message has been discussed many times, 99% of the time it means you are using invalid characters in image file names, which cause image handler to choke. The image handler documentation and zencart documentation both explain what the invalid characters are, but basically stick with alphanumerics and dashes and underscores and you ahouldn't get that problem.

2. What size are the images you are trying to upload, some servers may timeout if the image takes to long to upload

shags38:

Hi, I'm using 1.3.9h - I have IH3 and Lightbox installed - I have 2 problems that I would appreciate some advice on :smile:

Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')

I get this error when loading images to a product.

Firstly I cannot load an image in product page (add new product) - just will not load. When I use IH the images all show up however an error message says "cannot upload default image" - then when I save I get the above message as well. All images except the default image show up in the catalogue online - where the default image should be is the text for the image and the "click for larger image"- clicking on either of those texts brings up the image.

I have uninstalled and re-installed both add ons a few times but no change.

Any ideas please?

many thanks,
Mike

nigelt74:

1. read through the thread, that error message has been discussed many times, 99% of the time it means you are using invalid characters in image file names, which cause image handler to choke. The image handler documentation and zencart documentation both explain what the invalid characters are, but basically stick with alphanumerics and dashes and underscores and you ahouldn't get that problem.

2. What size are the images you are trying to upload, some servers may timeout if the image takes to long to upload

Thanks Kiwi,
images are only small (20-50kb .gif files) and server time out is not an issue and no special characters are being used - images were all loading fine before I installed IH3 - not even sure what advantage IH3 is given that 1.3.9h resizes images in any case? Having said that I do not think it is an IH3 problem - something is preventing the loading of ONLY DEFAULT image to the product page period. As a stop gap I have been inserting the default image by using EXAMPLE <img src="XYZ.gif" alt="ABC" /> but even that now will not produce an image on the product page - it will show however the "alt" description.

Does Google Merchant "use IH to resize images" true / false have any effect - seems the issue started when I loaded Goggle Merchant Feeder. Do any other Image Configs conflict with IH3. I no longer name images with suffixes (_MED, _LRG). Bit of a head scratcher.

cheers,
Mike

Umm 1.3.9h doesn't resize images, by default it sends the fullsized image through to the browser with instructions to display it at a small size, image handler reizes the image then sends it to the browser at the specified size.

without looking at your site we can't tell you, have you

a) checked your /cache folder for debug files
b) made sure that you have installed all the imagehandler files, and renamed the "your template" folders in bothe the templates and modules directories to match your template name, (honestly the number of people who believe that putting up only half the files will have no effect is a bit suprising),
c) tried installing imagehandler by itself, without lightbox and seeing if it works correctly
d) Is the problem in the front end(shop) or backend(admin) of the site
e) Are you sure imagehandler is handling the images, right click on an image in the store and see what its name is.

shags38:

Thanks Kiwi,
images are only small (20-50kb .gif files) and server time out is not an issue and no special characters are being used - images were all loading fine before I installed IH3 - not even sure what advantage IH3 is given that 1.3.9h resizes images in any case? Having said that I do not think it is an IH3 problem - something is preventing the loading of ONLY DEFAULT image to the product page period. As a stop gap I have been inserting the default image by using EXAMPLE <img src="XYZ.gif" alt="ABC" /> but even that now will not produce an image on the product page - it will show however the "alt" description.

Does Google Merchant "use IH to resize images" true / false have any effect - seems the issue started when I loaded Goggle Merchant Feeder. Do any other Image Configs conflict with IH3. I no longer name images with suffixes (_MED, _LRG). Bit of a head scratcher.

cheers,
Mike

I am still in the learning process of Zen so be kind!!

In the install instructions it says to:

*Upload the files from "1_Install_Files" to your store. (DO NOT upload the "1_Install_Files" folder, just the CONTENTS of this folder -
copy ALL of the add-on files to your store!! Most issues are caused by store owners who decide to NOT load ALL of the module files)
Upload the files from "2_Required_Core_Edits" to your store. (DO NOT upload the "2_Required_Core_Edits" folder, just the CONTENTS of this folder - copy ALL of the add-on files to your store!! Most issues are caused by store owners who decide to NOT load ALL of the module files)

If any of the files in the "2_Required_Core_Edits" folder have been modified by other module installs, you will need to use a file merging program like Beyond Compare or Winmerge to incorporate the Image Handler3 changes*

My question is this:

1. What keeps these folders from completely overwriting the original folders in my server?

2. Am I uploading to the /directory of my store?

3. How do I know if files in the "2_Required_Core_Edits" folder have been modified by other module installed?

Thanks for your help

FukienMan:

I am still in the learning process of Zen so be kind!!

My question is this:

1. What keeps these folders from completely overwriting the original folders in my server?

2. Am I uploading to the /directory of my store?

3. How do I know if files in the "2_Required_Core_Edits" folder have been modified by other module installed?

Thanks for your help

We were all in the same boat at one time too...unknowing and I am still learning so no worries.

1. you are not uploading the folder to the server so no overwriting will occur. you open the folder on your desktop and only transfer the files from each nestled folder to the matching folder on your server---for instance includes/languages/english files on your desktop will go into that exact same path on the server.

if you are not using the classic default theme then in some area you may have a folder with your templates name (this is an override folder) and your desktop files will go there...still following the path.

most creators will place a folder called your_template then files inside it...that is your clue to create a folder in that area with the templates name to place the contents into it.

2. yes you are

3. what other mods do you have...and most likely if you installed the mod you would have had to edit the files manually. with this mod -- fortunately-- the majority of the files are labled with bmz_ but there are files that are named exactly as the ones on the server. with some of those files I can usually disable the original ones by placing a ~ at the end of the file name--like header.php gets changed to header.php~ then the new file can be uploaded without fear of overwriting...thus if something doesn't work right you just remove it with its other related files you uploaded from whichever mod you used.

Just in case I always keep a copy of the files from the server on my computer so that if for some reason they should get corrupted I just need to replace the file...and always have them current each month since there are usually a lot of changes I do to something or another...lol

hope that helps and I did not confuse you more.

Hi

Could someone please help me urgently with a problem that Image Handler 3 has?

Image hander is assigning random images to products without me doing a thing. It puts random additional images in - which are a mission to change since I am going to have a large product database.

Please see this page to understand what I am talking about:

pcselect.co.za/index.php?main_page=product_info&cPath=62_192_194&products_id=548

Your help is appreciated.

Thanks
S