Image Handler 3 Support Thread (for ZC v1.3.9)

Short answer is you need to find a new host that is prepared to host your site.. Go Daddy is not recommended by the Zen Cart developers/admins.. Answers to your query is below..

gueston:

I used godaddy hosting,but they have some limite as can't have more than 1024 files in per folder,so i must clear the bmz_cache folder every day,it's tried for me,so i need use cron job to clear the bmz_cache folder every day,and because i have no to do it in some days,then the godaddy workers closed my hosting.

1.but i don't know how to set it in godaddy cron job manager,please let me know the command.
You need to consult with Go Daddy on this.. This support thread cannot assist you with host specific instructions

2.If you can help us more,i hope you can fix this problem for godaddy hosting user: let the different cache picture to differrent folders,as bmz_cache/Large_cache/ and bmz_cache/M_cache/ ..., limite files number for per folders,and when the pictures files over the number,then it auto to creat files to other folders.if the script will be so cool,then godaddys user will be happy more.
If you insist on keeping Go Daddy as your host (not recommended) You will need to consider paying a developer to create this one off version of IH3 for you.. I imagine that this would be a fair amount of work to make it work in the manner you describe to accommodate one specific host..

Now i limite the files less than 1024 in per folders and set faile for Image Handler2,but have many new products and many old products must use oriange picture,and the picture too big,so the site very very slowly now. it will cost about 10s to open full.

Adding to what DivaVocals said...IH3 is not the only mod who's functionality is halted or ruined by GoDaddy. If you keep your site hosted on GoDaddy, be prepared for the fact that many of the most powerful and popular mods will not function at all, or will not function correctly. Also, Zen Cart may always have one problem or another as long as it is hosted at GoDaddy.

GoDaddy is known for disallowing dynamic content - that means that any content on your site that will be updating and changing based on the needs of the sites and what the user (browser) calls for won't function properly or maybe not at all.

Common dynamic content includes modern style menus, images, image handling software, ads....pretty much anything that runs by script (i.e. automatically).

GoDaddy is a good hosting site if you plan on using old style basic html and heavily limiting or completely doing without dynamic (automatically changing) and interactive (user controlled) content.

In other words...it's great for old websites running outdated software and coding (or personal "about me" type websites, or websites using nothing more complex than a paypal button) - but won't properly handle modern websites (or websites that include true ecommerce functionality).

In your search for new webhosting, recommend you check whether or not they place limitations on dynamic and/or interactive content. If they do, pass them by.

And now, since this is waaaay off topic for this support thread, please consider this conversation closed :smile:

Good luck and happy Zenning :smile:

DivaVocals:

Short answer is you need to find a new host that is prepared to host your site.. Go Daddy is not recommended by the Zen Cart developers/admins.. Answers to your query is below..

Just an FYI I wanted to share.

After installing the image handler I found that all of a sudden the subcategories page was truncated after the category description. As I had also installed another mod right before that and was working on a site that was new to me, I spent forever trying to track down the problem. I had seen this happen before when a product got corrupted (I thought) but couldn't track it to a specific product.

I finally found out that one of the subcategory icons was a very large png file and that was the reason why the page stopped.

So take a note - if an image is too large for the mod or server or whatever to handle, it will create missing parts of pages. There's no error messages anywhere and it may feel random.

I hope this saves someone the hours I wasted yesterday!

Many people have experienced the problem of the Required field not working in setting Attributes, a fix was found for IH2 but apparently doesn't work for IH3. Any ideas on how to fix this for IH3 yet? Thanks.

michaelchu:

Many people have experienced the problem of the Required field not working in setting Attributes, a fix was found for IH2 but apparently doesn't work for IH3. Any ideas on how to fix this for IH3 yet? Thanks.

Image Handler doesn't have anything to do with attributes, attribute images, or required attribute settings....so I'm not sure what you're referring to here when you say "a fix was found for IH2".

michaelchu:

Many people have experienced the problem of the Required field not working in setting Attributes, a fix was found for IH2 but apparently doesn't work for IH3. Any ideas on how to fix this for IH3 yet? Thanks.Given that IH3's codebase was IH2, any fixes that were a part of IH2 would have been carried over to IH3..

However this is a moot point because as ScriptJunkie has pointed out Image Handler doesn't have anything to do with attributes, attribute images, or required attribute settings..

delia:

Just an FYI I wanted to share.

After installing the image handler I found that all of a sudden the subcategories page was truncated after the category description. As I had also installed another mod right before that and was working on a site that was new to me, I spent forever trying to track down the problem. I had seen this happen before when a product got corrupted (I thought) but couldn't track it to a specific product.

I finally found out that one of the subcategory icons was a very large png file and that was the reason why the page stopped.

So take a note - if an image is too large for the mod or server or whatever to handle, it will create missing parts of pages. There's no error messages anywhere and it may feel random.

I hope this saves someone the hours I wasted yesterday!

Without a link to see the issue (that has since been resolved), it's hard to know with certainty what you're describing here. Even though you've resolved your issue, it's important for future readers of this thread to understand what you may have been experiencing, so I'm going to address two common user errors that can create what I think you may be describing.

IH3 is not a page layout mod, so it doesn't affect page layout - however, IH3 settings can definitely affect page appearance.

If your sub-cat icon image is displaying so large that page appearance is not what it should be, then your IH3 image size settings need to be adjusted to a smaller setting.

On the other hand, if the issue you're experiencing is that your sub-cat icon image is displaying so large that the page stops loading (even though your IH3 settings are correct and appropriate) - then you need to use a smaller image. This problem has nothing to do with Image Handler, it's to do with your server and the timeout settings.

In either case, both of these problems are addressed in the Read_Me documentation and have been discussed at length in this thread. **They are not IH3 issues, they are user created problems **that often stem from the user not correctly configuring and/or using IH3....which usually stems from not reading the Read_Me and following the directions therein.

At any rate, I'm glad you were able to resolve your issue and get your site working like it should.

Good luck and happy Zenning :smile:

ScriptJunkie:

Adding to what DivaVocals said...IH3 is not the only mod who's functionality is halted or ruined by GoDaddy. If you keep your site hosted on GoDaddy, be prepared for the fact that many of the most powerful and popular mods will not function at all, or will not function correctly. Also, Zen Cart may always have one problem or another as long as it is hosted at GoDaddy.:

So where creat zen cart into witch server hosting then it will work fine??
because i just bought 3years hosting server in godaddy.but now i found too many problem with my site as have too many image cache (more than 1024 files in per folders,then godaddy will close hosting),the site display 500 error in most times,the site run slowly(very very slowly,it will cost you 15-30s to open full),etc.
So maybe i really need to change hosting,please list some cheap and fast hosting for me.

gueston:

So where creat zen cart into witch server hosting then it will work fine??
because i just bought 3years hosting server in godaddy.but now i found too many problem with my site as have too many image cache (more than 1024 files in per folders,then godaddy will close hosting),the site display 500 error in most times,the site run slowly(very very slowly,it will cost you 15-30s to open full),etc.
So maybe i really need to change hosting,please list some cheap and fast hosting for me.

not cheap but reliable and have some packages that maybe you can handle:

Hostdime.com -- I have used before
Lunar Pages
Bluehost
Hostgator -- I use now

Just remember that cheap and fast are not likely to go together.

Don't forget there are recommended hosts for Zen Cart - see the hosting link above. Those three are there for a reason. I'm not sure the connection between hostmonster and bluehost but the backends are identical and they are both in Utah. Bluehost has absolutely super support and is always my first choice. I was working on hostmonster yesterday and the server seemed to be good.

Geekhost has pci compliant servers and is staffed by Zen Cart experienced folks. They aren't cheap but remember always - you get what you pay for and most likely that means Geekhost has super servers for Zen Cart.

gueston:

So where creat zen cart into witch server hosting then it will wiork fine??
because i just bought 3years hosting server in godaddy.but now i found too many problem with my site as have too many image cache (more than 1024 files in per folders,then godaddy will close hosting),the site display 500 error in most times,the site run slowly(very very slowly,it will cost you 15-30s to open full),etc.
So maybe i really need to change hosting,please list some cheap and fast hosting for me.

So once again at the risk of being accused of being the forum police, I will respectfully ask that you post a seperate question in the forum to discuss webhosts.. The IH3 support thread is NOT the place for this discussion as it's NOT an IH3 support issue...

I may have a problem, but I thought just asking a simple question would determine whether or not things were correct or if I need to begin troubleshooting...

IH3 works fine under the TOOLS menu.

Is it also supposed to be integrated into the CATALOG / Categories / Products like Attributes, Meta Tags, etc?

It was there in IH2, but it isn't there in IH3... and that is either by design or because of a problem (if the latter I will gladly post a lot more detail).

JohnnyT:

I may have a problem, but I thought just asking a simple question would determine whether or not things were correct or if I need to begin troubleshooting...

IH3 works fine under the TOOLS menu.

Is it also supposed to be integrated into the CATALOG / Categories / Products like Attributes, Meta Tags, etc?

It was there in IH2, but it isn't there in IH3... and that is either by design or because of a problem (if the latter I will gladly post a lot more detail).

unsure of what you mean...IH3 works just like IH previous version...you set it for hover image if you want, , you upload images thru tools admin or upload to server.

also a link is good to see if your store is misbehaving

DarkAngel:

unsure of what you mean...IH3 works just like IH previous version...you set it for hover image if you want, , you upload images thru tools admin or upload to server.

also a link is good to see if your store is misbehaving

I'm talking about using ADMIN / CATALOG to click on a little icon to bring up IH3 with the speicific product. It was in IH2... but there is no little round "I" in IH3 (at least in my install).

Is this by design or is there a mistake in my install?

JohnnyT:

I'm talking about using ADMIN / CATALOG to click on a little icon to bring up IH3 with the speicific product. It was in IH2... but there is no little round "I" in IH3 (at least in my install).

Is this by design or is there a mistake in my install?

You are correct - there should be an IH3 icon there - stuck snugly between the "Copy To" and "Attributes" icons.

Recommend checking your install - make sure all files from all folders have been uploaded.

Also, check the file size on the server against the file size in the download package. Sometimes files get corrupted on upload through FTP and need to be re-uploaded.

ScriptJunkie:

You are correct - there should be an IH3 icon there - stuck snugly between the "Copy To" and "Attributes" icons.

I THOUGHT so! Thanks for confirming. The "expert" who I hired to help with this insisted it was all perfect. I didn't think so.

I will go through and re-install now that I know at least a piece of it isn't working correctly (who knows what else is funky!).

Thanks for the help!

JohnnyT:

I THOUGHT so! Thanks for confirming. The "expert" who I hired to help with this insisted it was all perfect. I didn't think so.

I will go through and re-install now that I know at least a piece of it isn't working correctly (who knows what else is funky!).

Thanks for the help!

You're very welcome :) Come back if that doesn't do the trick for you.

I've created a new size image to work with a mod I've created. I've identified 2 files that need to be edited to add this into image handler - functions_bmz_mage_handler.php and bmz_image_handler_class.php.

I don't want the hover on these images that I want to be the smaller size so have to have a new size.

Anybody ever tried this before? Am I on the right track?

I just installed image handler and everything seems to work fine except for one product. It shows up in the category list but I get an internal server error 500 for just that one product. When I make a copy of that product, the new copy gives me the same error, but the old one starts to work. But if I delete both, the next product on the list will give me the same problem. It seems to be giving me that problem on the first product listed in that category.

Where do I begin to solve this? What other info would you need?

Thank you

try reducing the image size for that product, i had this issue and it wasnt until i shrank it by half its size that it started working. it may not be the fix but its a start?