I just restored to a working date and still not working

I just changed my php to PHP 5.6 (FastCGI) [Beta, check site functionality for compatibility after enabling]

So do I undo that code change since I'm on 5.6 now?

spawnie69:

I just changed my php to PHP 5.6 (FastCGI) [Beta, check site functionality for compatibility after enabling]

So do I undo that code change since I'm on 5.6 now?

If you mean the code change that allowed using ZC 1.5.4 with php 5.2.17, then yes... Ie. Should try to restore to the original ZC version plus whatever patches have been suggested for operation/security.

mc12345678:

So, need to validate that emails are being sent from retail. Also would suggest reviewing the settings for email between the two sites. Arethey expected to be using the same email address(es). Do account generation/order emails come in? What recipient is not getting the email(s)?

Emails are not being sent on retail side. I get server error upon account creation.

Wholesale side works great,

The settings are the same except two different Email addresses. The recipient not receiving emails is [email protected]

Thanks

Still no admin password access yet.
Won't send forgot password email.

spawnie69:

Emails are not being sent on retail side. I get server error upon account creation.

Wholesale side works great,

The settings are the same except two different Email addresses. The recipient not receiving emails is [email protected]

Thanks

What has been done to validate that emails have not been sent on the retail side? Not receiving an email is not the same as not sending one.

Password/admin login issue is back to the SQL related to "forgetting" or resetting the admin login password described in post 35

Regarding the two different email addresses, I assume you mean that the sending email account is different between the two stores? If that is the case, perhaps there is an email login issue with this store, or that the email account is full or email transfer settings have changed with the email host, etc...

Check out this FAQ on Emails are not received or sending.

mc12345678:

What has been done to validate that emails have not been sent on the retail side? Not receiving an email is not the same as not sending one.

Password/admin login issue is back to the SQL related to "forgetting" or resetting the admin login password described in post 35

Regarding the two different email addresses, I assume you mean that the sending email account is different between the two stores? If that is the case, perhaps there is an email login issue with this store, or that the email account is full or email transfer settings have changed with the email host, etc...

Check out this FAQ on Emails are not received or sending.

Well I used the contact us form and got the https://gelcandlecompany.com/index.php?main_page=contact_us&action=success
page. So this validated the sending right?

Yes, two emails two stores.

I will work on password problem to access my admin.

I just got into admin. whew! thanks again

Holy crap my roundcube webmail has over 77000 emails, lots of junk.

spawnie69:

I just got into admin. whew! thanks again

At last check of the site, it looked like still needed to transfer some of the template override files, at least probably want to get includes/languages/english/html_includes/YOUR_TEMPLATE (I think that's the right sequence of directories). There's a plugin by lat9 having the name override in it's title that shows all of the locations possible for override directories. It's not really a plugin for your site, but really a reference you use from your computer. It would/should help with restoration of your site.

spawnie69:

Holy crap my roundcube webmail has over 77000 emails, lots of junk.

That could be why none are getting out/through...

mc12345678:

That could be why none are getting out/through...

what? wow!

I can just delete all I guess since they are all forwarded to my gmail.

You mean this can be the very reason why email are not being sent out??

This has been my start of my problems.

My cpanel says I have unlimited though.

spawnie69:

what? wow!

I can just delete all I guess since they are all forwarded to my gmail.

You mean this can be the very reason why email are not being sent out??

This has been my start of my problems.

If this email account is "only" associated with ths store, then yes it could. Think of it from the service's perspective, email request received from user, but account is so full that service has identified that can not process, respond back with a no... Not going to send/process the email... Have seen it before.

As to the source of why there are that many emails, more than likely the actual email address has been posted somewhere and the bots/script kiddies have picked up on it and figure they will get something out of it.... May want to change some things to reduce that from happening...

spawnie69:

My cpanel says I have unlimited though.

Well, proof will be from deleting unnecessary emails and then trying to send another from the store.

Btw, the fact that landed on the success page does not necessarily mean (without further reviewing the code) that ZC has sent the email. One of the above referenced FAQs identified how to check that ZC has done it's part in sending the email.

mc12345678:

If this email account is "only" associated with ths store, then yes it could. Think of it from the service's perspective, email request received from user, but account is so full that service has identified that can not process, respond back with a no... Not going to send/process the email... Have seen it before.

As to the source of why there are that many emails, more than likely the actual email address has been posted somewhere and the bots/script kiddies have picked up on it and figure they will get something out of it.... May want to change some things to reduce that from happening...

gotcha. I am creating new email account. thanks

After deleting several pages of 50 emails I went back to the retail send sent email and nothing arrived.

spawnie69:

After deleting several pages of 50 emails I went back to the retail send sent email and nothing arrived.

should I try a new accout for the hell of it?

mc12345678:

Well, proof will be from deleting unnecessary emails and then trying to send another from the store.

Btw, the fact that landed on the success page does not necessarily mean (without further reviewing the code) that ZC has sent the email. One of the above referenced FAQs identified how to check that ZC has done it's part in sending the email.

I am not seeing emails coming through.

mc12345678:

Well, proof will be from deleting unnecessary emails and then trying to send another from the store.

Btw, the fact that landed on the success page does not necessarily mean (without further reviewing the code) that ZC has sent the email. One of the above referenced FAQs identified how to check that ZC has done it's part in sending the email. whoops!!

Plan on Email Archive Manager but it seems not for 1.54