I just restored to a working date and still not working

holy crap, look what I found!

https://www.zen-cart.com/content.php?61-my-emails-are-not-arriving-to-all-domains-or-rejected-from-nobody

I don't see this in cpanel yet.

Haven't seen anyone complain about it not working with 1.5.4. Other option, use the settings (briefly) from your other store. This at least would verify that the software on your system is sat.

After that, it would be a problem related to setup with the email host/server which yes would include settings in ZC.

mc12345678:

Haven't seen anyone complain about it not working with 1.5.4. Other option, use the settings (briefly) from your other store. This at least would verify that the software on your system is sat.

After that, it would be a problem related to setup with the email host/server which yes would include settings in ZC.

Oh ok, I cant find it in my bluehost cpanel anyway. Should I attempt a chat with them to be sure?

Oh I see will do, thanks.

spawnie69:

holy crap, look what I found!

https://www.zen-cart.com/content.php?61-my-emails-are-not-arriving-to-all-domains-or-rejected-from-nobody

I don't see this in cpanel yet.

Good urve gone out searching some more... I saw that one earlier as well, but wasn't sure if it applied as much to your condition... Might be something there...

spawnie69:

Oh ok, I cant find it in my bluehost cpanel anyway. Should I attempt a chat with them to be sure?

Oh I see will do, thanks.

It? The mail archive manager? That is a plugin that gets added to your Zc store, no files are overwritten. Options appear under your tools menu. (Once installed) effectively it does what you could do by looking. At the database once email archiving has been enabled. Ie. If you turn it on, try to send an email, goto phpmyadmin, I forget which table it is in, but suspect it has the name email in it and can verify that the information is logged....

mc12345678:

Good urve gone out searching some more... I saw that one earlier as well, but wasn't sure if it applied as much to your condition... Might be something there...

thanks! I am on chat hold with them and I will send them the article to be sure.

mc12345678:

Haven't seen anyone complain about it not working with 1.5.4. Other option, use the settings (briefly) from your other store. This at least would verify that the software on your system is sat.

After that, it would be a problem related to setup with the email host/server which yes would include settings in ZC.

That worked I think it maybe a server issue then?

mc12345678:

It? The mail archive manager? That is a plugin that gets added to your Zc store, no files are overwritten. Options appear under your tools menu. (Once installed) effectively it does what you could do by looking. At the database once email archiving has been enabled. Ie. If you turn it on, try to send an email, goto phpmyadmin, I forget which table it is in, but suspect it has the name email in it and can verify that the information is logged....

It? was the Tweak Menu in cpanel.

spawnie69:

That worked I think it maybe a server issue then?

It is definitely a problem between ZC (excluding the software itself) and the email being received, which means that either the settings are incorrect for that particular email account to use, or there is some server "blockage" between the ZC software and email receipt...

I know that you've commented on the email host, but it may be better/easier to obtain support for this part of the issue by presenting everything in one post. The email host name info, as well as the settings in the configuration->email section of your ZC admin. I am not sure that I can help directly from that at the moment, but maybe/hopefully another would/could step in with ideas/solutions... The various email related FAQs as well as other threads in the forum may help to search for those types of threads from your favorite internet search tool as the ZC forum search (vbulletin I think it is) doesn't always find the most relevant/recent information.

I was just informed... I have checked the email logs for your account and it appears that your outgoing emails are being blocked by our Outbound Email Filters for spamming. This is set up on the server to prevent our IP’s from being blacklisted or blocked.

I was just informed... I have checked the email logs for your account and it appears that your outgoing emails are being blocked by our Outbound Email Filters for spamming.
Are you using your hosting account email for things like mass mailings??

This is not normally allowed - as it is advertising and one should use a service for this

spawnie69:

I was just informed... I have checked the email logs for your account and it appears that your outgoing emails are being blocked by our Outbound Email Filters for spamming. This is set up on the server to prevent our IP’s from being blacklisted or blocked.

Well it looks like I have to wait up to 24 hours,

I will look zc_overrides_v110

couldn't I just reinstall the bluesheffield template?

or better yet when my host fixes my email issue, couldn't I just restore from the march 5th when everything was fine?

kobra:

Are you using your hosting account email for things like mass mailings??

This is not normally allowed - as it is advertising and one should use a service for this

No not mass mailings. I do send to registered users every now and then But haven't sent an newsletter in a year or two.

kobra:

Are you using your hosting account email for things like mass mailings??

This is not normally allowed - as it is advertising and one should use a service for this

So use things like Mail Chimp instead. I thought id be ok since it wss only being sent to registered users.

spawnie69:

That worked I think it maybe a server issue then?
It always was a server issue.

DrByte:

It always was a server issue.

Thanks Doc, you mentioned it at first
I felt that something was odd when my host couldn't figure this out 5 days ago and said that I would need a developer.

I will have to make sure this doesn't happen again. I have been very methodical with my files and have more faith in myself and thankfully because of you guys, I have learned so much.

So if I restore to a working date after my email is back then everything should work the way it was before?

I know I would also have to deal with merging the 'admin login as customer module' but at least I will be up again fully if I'm correct.

thank you

DrByte:

It always was a server issue.

I restored my files and dbase to a known working time.

At first I had to upload those 2 zen password function files to replace the mod I have to fix later just to see my pages.
For some reason it's not using the sheffield template which is what I used last when working. https://www.gelcandlecompany.com

The admin is not reachable. Gives me 500 error.

My cache log file says
[18-Mar-2016 08:04:51 America/Denver] PHP Warning: require(includes/templates/template_default/templates/tpl_flexible_footer_menu.php): failed to open stream: No such file or directory in /home8/gelcand1/public_html/includes/templates/responsive_sheffield_blue/common/tpl_footer.php on line 58
[18-Mar-2016 08:04:51 America/Denver] PHP Fatal error: require(): Failed opening required 'includes/templates/template_default/templates/tpl_flexible_footer_menu.php' (include_path='.:/usr/php/56/usr/lib64:/usr/php/56/usr/share/pear') in /xxxxx/xxxxx/public_html/includes/templates/responsive_sheffield_blue/common/tpl_footer.php on line 58

By the way I did not see a T static error in my cache folder....I thought of that.

I really didn't need to restore the sql base cause nothing changed, duh.

Could it be that I would need to apply this patch to access admin. i will try that.