Paypal IPN orders not being relayed to cart or emailed to owner or buyer

sbunny,

If you will please follow the instructions in the docs file of your distro for proper setup.

make sure that your PRIMARY email address from paypal exactly matches the one in the module

that you are NOT down for maintenance
NOT redirected
NOT using seo urls ( with out the patch )
and that your IPN file isnt corrupt...

The paypal module may seem like a PITA to set up but it works just fine,
so you will not have to add any extra code anywhere

IF you are sending all of the item names then you have already changed something,

because by default zen cart only sends the cart name as the item...

So good to see you back in here with the magic Merlin!

well it wasnt so hard after all... I just missed the patch (can be found here: http://www.zen-cart.com/forum/showthread.php?p=152157&highlight=paypal#post152157)

I am so happy you can't believe...

although it directs back to store front page instead of checkout success and it doesnt empty the cart.. so if I'm using seo urls should I put different return address to paypla instead of https://www.cccc.com/shop/index.php?main_page=checkout_process
?

but it does send the zen confimation emails now and paypal ipn in the admin works!

you need to do the fix for seo and paypal

Merlinpa1969:

you need to do the fix for seo and paypal

sorry for being dumb but how do I do that?

zohe:

Hello All

I too am having problems making this work.
Tried everything in this post and best i've got so far is Jeffs addtion of code that at least now in Pay Pal i know what product (s) people have ordered.

However
0. It does not register as a new order in Admin/ Order view

1. It does not register as a new order in Customer Account View
2. Customer gets no email of their order
3. Admin gets not confirmation of order
4. Don't get the IPN in admin
   5 Inventory count for product(s) does NOT reduce/decrease

Nothing happens basically in Zen Cart Admin as if the order was not placed at all.

I have got the exact email address
I have got auto return on
I have installed and re installed pay pal module
I have got the most current version of ipn_main_handler.php
I have done everything else!

Those words exactly describe my situation too. I'm not using SEO url, I'm not down for manteinance, I deleted/installed paypal module several times, I replaced and chmod Ipn_main_handler.php and I've been sending money to my client paypal account all day, without it showing in the backend... I don't know what else to do!! (can be my hosting ... because I have several Zen Cart Installations in other hostings without problem)

http://www.herbtoseed.com

Zen Cart version: 1.3.0.1 fresh installation

Server Host: (69.45.6.155) Database Host: localhost (127.0.0.1)
Server OS: Linux 2.6.16-1.2108_FC4 Database: MySQL 4.1.19
Server Date: 06/12/2006 15:27:06 Database Date: 06/12/2006 14:27:06

Server Up Time:
PHP Version: 5.0.4 (Zend: 2.0.4-dev)
HTTP Server: Apache/1.3.34 (Unix) PHP/5.0.5 mod_accounting/0.5 FrontPage/5.0.2.2635 mod_perl/1.29 mod_deflate/1.0.21 mod_ssl/2.8.25 OpenSSL/0.9.7f

Hi,

today I solved my similar problem.
Check with your server provider that the ports you use are open Both Ways.

Hope this helps.

Im have the same problem with Paypal as it seems everyone has, and i cant fix it, tried everything in this thread except the new ipn handler file, as i cant download the new version, ive tried for two days on and off and the download page just sits there with only the advert loaded

can this file be got from antwhere else?

thanks

Andy

http://sourceforge.net/project/showfiles.php?group_id=83781&package_id=171544

Ok....

and just for the record ( the most common cause of paypal and later embarassement )
is the email address that you have in zen cart paypal module the exact same as the one in https://www.paypal.com profiles email with the PRIMARY tag next to it and its case sensitive....

thanks for the link, but i get to the 2 files to down load, click eith link anf the next page loads the adverts at the top and nothing else

can the ipn handler be emailed?

mty primary email is correct

Andy

For all the people that can't solve this, contact your hosting company.
This is what they told me:

"The problem seems to come from our firewall restrictions. Can you please specify the locations your shopping cart needs to connect remotely so that we can fix it."

Hope this can help someone in the future.

I have read this thread with interest, as I have three zen sites. I have set them all up the same way and they are all hosted on the same server. However, two of them have this paypal issue and the other doesn't!!

Strange. :down:

do they all use the same email address?

The one which works fine has its own email address, but the other two go to the same paypal account. Do you think this is the problem? I can always set up another paypal account for the third site.

Cheers!

you can point all three of them at the same paypal account.
just make sure that you are using the PRIMARY email address for all of them.

and that its case sensitive

They are pointed to the primary email address, and its all lower case anyway so thats all fine. It just seens really odd that as far as I know they are all configured the same and are hosted on the same server, use the same ISP and yet two don't work and one does.

Basically I get a payment notification, but the order doesn't exist in zen.

are they both business accounts?

you have something configured different in the 1 store

They are both business accounts. I guess there must be a difference somewhere, I will have to keep searching!

and you have the return url and IPN settings in the second paypal account active...

try this take one of the stores that dosnt work,
change the email address in the paypal module for that account to the same as the one thats in the working store...
run a quick $1 free shipping test and see if it works.

Hi
ive updated the ipn_main_handler.php, thanks for marianne who emailed it to me and it still does not work

what do i do, ive check and re checked the primary email address

thanks

Andy

I'm running version 1.2.4 (yes I know I need to upgrade). I haven't been having any problems until this week when two orders did the same as everyone has described above.

BUT most orders are being successfully processed. I only use paypal. So I asked myself what is different about these orders???

So I looked at the transaction details and the difference for the ones that are not being returned and entered into zencart are THEY ARE UNREGISTERED PAYPAL USERS - i.e. they are paying with their credit card but do not wish to have a paypal account.

So I would say it is a paypal issue but how do we fix this?