Paypal IPN orders not being relayed to cart or emailed to owner or buyer

hmmm, but last week the same person successfully processed an order as an unregistered paypal user. So what has changed since last week??? Guess I'll be talking to my host.

Hi,
make sure the host hasn't closed the outgoing traffic from the server to PayPal.
That was my problem, the host said the port is open, but it was open only for inbound traffic, not outbound.
As soon as they opened the port for outbound, my problems were over.

they said port 80 is open both ways

also check port 443 if you are using ssl

A collection of tips is posted here:
http://www.zen-cart.com/wiki/index.php/Admin_-_Modules_-_Payment#How_Do_I_Set_Up_The_PayPal_Payment_Module.3F

I'm having them check that right now. I just had another order processed by paypal that didn't return the info to the cart :(

This really is frustating - after having the enrire cart setup and having paypal integrated as per the directions - no paypal order shows up in Admin.

I've tried (possibly) everything... the payment happens but nothing in the cart - so I dont know what was ordered.

PLEASE if someone has a CLUE please help!!!!

Did this work for you when you were testing your site before you went live?

my cart has been up and live for several years running with no problems and now just this past week orders are not coming through. Paypal is receiving the orders and accepting payment, I receive notice from paypal that I have money but no orders show up in zencart. Why would this happen all of a sudden? I've checked with my host and they have made no changes at the server and I have made no changes to my cart. Seems to me it has to be a change at paypal as to how they are returning information.

Anyone have any ideas???

So I've been reading lots of boards and found this 'trick' somewhere.

I logged into paypal and I refunded a penny to the orders that didn't return to my shopping cart. Paypal then entered the orders into zencart for me!!!!

Any ideas??

It isn't because the didn't click on the button to return to website button because I did two test orders and made sure I clicked on the button to return to my store and those two orders didn't get entered into zencart either.

baffled

I would really recommend an upgrade to at least v1.2.7 where a number of PayPal quirks were re-written and handled to avoid these issues ...

Probably it would be best to backup both your site and database ... then setup a test site with all of the Live Site files in it, then a new database and load a copy of the Live Site database into it ...

Update the 2 configure.php files for the new paths and new database ...

Make sure it works like the Live site ...

Then install v1.2.7 and run the /zc_install and upgrade your test database ...

Go to all Payment, Shipping and Order Total modules and write down the settings ... then uninstall and reinstall them ...

Test your test site ... does it work?

If so, then you can take the Live Site Down for Maintenance ... backup the Live site database ...

Drop the tables for the test site database ... and reload your fresh Live site backup ...

Again, run the /zc_install and upgrade the database ...

Again ... Go to all Payment, Shipping and Order Total modules and write down the settings ... then uninstall and reinstall them ...

Test all ... if working perfectly ... you can edit the 2 configuration files and set them to match your Live Site paths ... not the database as you are now switching the test database to be the new Live database ...

Rename the old site /old_shop

Rename the test site /what_ever_your_live_site_was

Test ...

If all is well you can take off the Down for Maintenance ...

I use 1.3.0 version which I installed recently. And PayPal still doesn't work. I have made all settings as required.

In this thread there was a reference to some patch that is required to be used. That's the only option I haven't tried.

Can someone explain if that is required in 1.3.0 version also? If so where can I get it?

Thanks and regards
Rohit

After I press the checkout button this is what I get.
I am trying to set for download pictures
https://jesphoto.net/zenshop/index.php?main_page=checkout_shipping
then show that page not found(404)
Any idea where I mess up?
Thanks

Hi jesphoto,

at least your Euro is wrong. The euro is worth 1.2xxx dollars, not the other way around. And yes, I get the 404 error.
Either permission issue, wrong url or ssl port closed.

You have the wrong url for your SSL

where do I fix the url for ssl?
Do I have to run install again?
I still have the dir just renamed.
Thanks

http://www.zen-cart.com/forum/showthread.php?t=38526

I had similar problem and fixed just as I look in someone else config.php
I noticed that in admin/include/config.php are 2 lines what do not exists in shop/include/config.php
tdefine('HTTP_SERVER', 'http://www.buystephenmackey.co.uk');
define('HTTPS_SERVER', 'https://wasp.xssl.net/buystephenmackey.co.uk');

// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'true');
hose 2 lines applay to defineSSL

those are from admin/include/config.php
define('HTTP_SERVER', 'http://www.buystephenmackey.co.uk');
define('HTTPS_SERVER', 'https://wasp.xssl.net/buystephenmackey.co.uk');
define('HTTP_CATALOG_SERVER', 'http://www.buystephenmackey.co.uk');
define('HTTPS_CATALOG_SERVER', 'https://www.buystephenmackey.co.uk');

// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'true');
define('ENABLE_SSL_ADMIN', 'true');

I do believe that the reason why shop/include/config.php are not correct because this file have 644 and can not be rewrite. Change to 777 fix the problem.
I fixed mine, but have another. Can not past the stage 2 of checkout.
MY hair are getting thiner from scratchin my head and I could use some help before I go bold.
Thanks

still paypal refuses to work.

Ive installed a new version 1.3.1 setup paypal as per your instructions, but it keeps going to /ipn_test.php on check out, what have i done wrong?

thanks

andy

andy ... have you tried to uninstall and reinstall and configure it again?