Track Package from FedEx, UPS, Postal, DHL, etc..

gazag:

I have this mod installed and it has been working great but...

**I am having some of my customers complain that they have only placed one order and the previous order sidebox is showing 2 or three order# these number are higher than the highest order number that has been placed!
**
Anyone have any idea at what is wrong? this cart is heavily modded so.....
Exactly what does this issue have to do with the Ty Package Tracker add-on??

DivaVocals:

Exactly what does this issue have to do with the Ty Package Tracker add-on??

TY Tracker installs the "previous Orders" - Track your recent orders sidebox right???

gazag:

TY Tracker installs the "previous Orders" - Track your recent orders sidebox right???
Need a link to see what you are reporting..

DivaVocals:

Need a link to see what you are reporting..

Limelight Products

Will this mod work on 1.5 version of Zen-Cart yet?

bkeaton:

Will this mod work on 1.5 version of Zen-Cart yet?
Haven't had a free moment to get into updating this..

DivaVocals:

Haven't had a free moment to get into updating this..

Ok,,, just let me know when you have it updated.

bkeaton:

Ok,,, just let me know when you have it updated.It may be a while before I can get to it.. Paid projects and my full time job take priority over free mods..

I have installed this mod on 1.5.0 (which it lists as now being compatible) and it works 99% for me. First off let me thank the developer as I appreciate the work put into this.

After installation I can add the tracking info into the admin order page. It updates properly. However on the customer side when they view the order the comments are offset. There is some sort of formatting problem there. I do not have the sideboxes turned on so I don't know if that is an issue. Also after adding the tracking number and changing the status and clicking update my test customer account did receive the email showing the status change but the tracking number was not in the email. Adding comments to the order through the admin and generating a email does show the comments in the customer's email. I'll see if I can attach a pic of the formatting issue. Again, its usuable and I am greatful but just wanted to report back. :D

-Dion

I tried this again with a new order and just added a comment without the tracking and the formatting was off too so its not a problem with the addon. However, the comments added by the admin are up a line where the tracking info added is down a line instead of being inline with the order status field. Wierd.

Hi I'm using version 1.3.9
I have installed the Ty add on last night and have lost the ability to edit my orders, I had previously installed (Edit Orders) any tip?

Thanks

spyderrobotics:

I tried this again with a new order and just added a comment without the tracking and the formatting was off too so its not a problem with the addon.No it's not.. You will need to work with the formatting for this page. (probably some stylesheet settings)

spyderrobotics:

However, the comments added by the admin are up a line where the tracking info added is down a line instead of being inline with the order status field. Wierd.Since it's not a problem with this mod, I suggest starting a new thread to get help with your formatting concerns.. There is a topic area for stylesheet specific questions in the forum.. Post your question there..

I am hoping that someone can help me on this. I have a clean version of zen 1.3.9 running with no additional modules. I have installed all the Install and the Required Core files, along with the SQL patch. Now if i go into Customers > Orders from the items that they ordered down is totally blank. It does not show the price of the item or anything after the model number. I have unistalled and reinstalled this module 3 times and keep getting the same issue. Does anyone have any idea what is going on here????

trisha1581:

I am hoping that someone can help me on this. I have a clean version of zen 1.3.9 running with no additional modules. I have installed all the Install and the Required Core files, along with the SQL patch. Now if i go into Customers > Orders from the items that they ordered down is totally blank. It does not show the price of the item or anything after the model number. I have unistalled and reinstalled this module 3 times and keep getting the same issue. Does anyone have any idea what is going on here????Sounds like you have merged the code incorrectly or you are using the version of the mod that is meant for Zen Cart v1.5. I clearly stated this in the update notes: "Updated to work with Zen Cart v1.5. Will not work with any versions prior to v1.5 (NOT backwards compatible)"

When installing the ty tracker add on there is a file in the folder called "2_Required_Core_Edits"
includes\templates\classic\templates\tpl_account_history_info_default.php
When i look at my installed files there is no folder in the includes\templates\classic directory called templates.
There is however a "tpl_account_history_info_default.php" file in the template_default folder.

My question, do i create a folder called templates in the includes\templates\classic folder and copy the "tpl_account_history_info_default.php" there or do i copy it to the template_default folder.
I don't see anything in the setup instructions about this.
I know if i create a folder called templates and put it there that zencart will use that file but will edit orders know where to find it or does that not matter ?
Thank you
P.S using V1.5 and have a virgin install.

From the "Files" tab in the v3.1.2 readme:

Module Core Files
/YOUR_ADMIN_FOLDER/orders.php
/YOUR_ADMIN_FOLDER/images/icon_track_add.png
/YOUR_ADMIN_FOLDER/includes/languages/english/orders.php

/includes/languages/english/YOUR_TEMPLATE/account_history_info.php
/includes/languages/YOUR_TEMPLATE/english.php
/includes/modules/pages/account_history_info/header_php.php
/includes/modules/sideboxes/YOUR_TEMPLATE/track_orders.php
/includes/templates/YOUR_TEMPLATE/templates/tpl_account_history_info_default.php
/includes/templates/YOUR_TEMPLATE/sideboxes/tpl_track_orders.phpThere's NO classic folder so I have NO IDEA what you are talking about..

I do not know WHAT version of Ty Package Tracker you are running. You have referred to an UPGRADE script in other posts and there is NO SUCH script in the current version.. (v3.1.2)

The readme instructions explain VERY clearly how to install this add-on and NO WHERE does it say anything about creating folders (because you don't have to).. So my advice is to follow the readme instructions (I'm not going to re-post the readme verbatim here)

OR

tell me which part of the instructions are NOT clear to you so that I can figure out how to help guide you through the installation..

windsurfer:

When installing the ty tracker add on there is a file in the folder called "2_Required_Core_Edits"
includes\templates\classic\templates\tpl_account_history_info_default.php
When i look at my installed files there is no folder in the includes\templates\classic directory called templates.
There is however a "tpl_account_history_info_default.php" file in the template_default folder.

My question, do i create a folder called templates in the includes\templates\classic folder and copy the "tpl_account_history_info_default.php" there or do i copy it to the template_default folder.
I don't see anything in the setup instructions about this.
I know if i create a folder called templates and put it there that zencart will use that file but will edit orders know where to find it or does that not matter ?
Thank you
P.S using V1.5 and have a virgin install.

and let me add one thing.. You NEVER.. EVER.. override ANYTHING in the default_template folder..

The classic refers to my template folder, but i get your point.

I have installed this on version 3.1.2 on Zen-Cart v1.5.0, but it doesn't include the tracking number in the order update e-mails. What do I need to do to fix this? Thanks!

Danielle:

I have installed this on version 3.1.2 on Zen-Cart v1.5.0, but it doesn't include the tracking number in the order update e-mails. What do I need to do to fix this? Thanks!

having the same issue... looking into it.

Hello,
What would be the new tracking url to use for the usps. The old one was http://trkcnfrm1.smi.usps.com/PTSInternetWeb/InterLabelInquiry.do?origTrackNum=.

OK well it works but it doesn't show the tracking information. Ideas?

Thank you for your help.