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Return Authorization Module (RMA)

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28 Dec 2006, 9:48 PM
#41
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Return Authorization Module (RMA)

work well only comment out line 71:
//}

29 Dec 2006, 6:16 AM
#42
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Re: Return Authorization Module (RMA)

In text format of request email, the text request is correct; instead in html version the message don't appear.
Return Authorization Request
$EMAIL_MESSAGE_HTML

29 Dec 2006, 7:00 AM
#43
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Re: Return Authorization Module (RMA)

I'll check it out.

Thanks

29 Dec 2006, 7:48 PM
#44
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Re: Return Authorization Module (RMA)

Unzip the file and upload it to includes/modules/pages/returns

[Attachment no longer available]

30 Dec 2006, 8:37 AM
#45
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Re: Return Authorization Module (RMA)

I've setup to receive admin email in text format; now, with your last upgrade, I receive return email in html format, but it has only the reason request, and nothing else (name, email, address...)

30 Dec 2006, 9:33 AM
#46
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Re: Return Authorization Module (RMA)

Thats strange since the html portion was taken directly from the Contact Us template.

In any case I'll check it out.

Right Now though I'm working on upgrading a couple of sites to the 1.3.7 version of Zen Cart.

31 Dec 2006, 11:39 PM
#47
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Re: Return Authorization Module (RMA)

Great mod thanks alot

1 Jan 2007, 10:54 PM
#48
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Re: Return Authorization Module (RMA)

Thanks to Clyde: You can find this here: RMA Module

6 Jan 2007, 1:15 AM
#49
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Re: Return Authorization Module (RMA)

dancerk can u help me please mate i have been on this website now for 1 hr and really stock sorting my zencart can someone please help please :(

chekc your email dancerk and ill explain what is going wrong please

thank you for your time

6 Jan 2007, 10:30 PM
#50
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Re: Return Authorization Module (RMA)

So, I installed this mod and I get this error when clicking the RETURNS link in the sidebox:

"Parse error: syntax error, unexpected '}' in /home/eclekui0/public_html/store/includes/modules/pages/returns/header_php.php on line 71"

I was also wondering If it is possible for me to get this link to show up in my EZpages sidebox along with my other links, instead of the more information sidebox.

7 Jan 2007, 1:19 AM
#51
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Re: Return Authorization Module (RMA)

To fix this error, open includes/modules/pages/returns/header_php.php go to line 71 and delete the "}". save the file and then upload to your server.

You should be able to create an internal link in EZ pages. make sure the sidebox option is checked and give it a sort order.

7 Jan 2007, 2:38 AM
#52
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Re: Return Authorization Module (RMA)

clydejones:

To fix this error, open includes/modules/pages/returns/header_php.php go to line 71 and delete the "}". save the file and then upload to your server.

You should be able to create an internal link in EZ pages. make sure the sidebox option is checked and give it a sort order.

awesome it's all fixed! However, when I go to the Returns page it says STORE_PHONE up in the upper left eventhough my store phone number is already displayed via the settings in admin. Also, I'm not sure how to change the "returns sample text" as I have no Returns page in my define pages editor.

Thanks!

7 Jan 2007, 4:17 AM
#53
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Re: Return Authorization Module (RMA)

In includes/templates/YOUR_TEMPLATE/tpl_returns_default.php

at around line 12 find this line of code:

<address><?php echo nl2br(STORE_NAME_ADDRESS . '<br />' . STORE_PHONE); ?></address>

delete everything in red. Save the file and upload to your server.

check in includes/languages/english/html_includes/YOUR_TEMPLATE/define_returns.php

You can edit the file in a text editor, save your changes and upload to your server.

double check the mod download and make sure you did actually upload includes/languages/english/html_includes/YOUR_TEMPLATE/define_returns/php

Make sure you change YOUR_TEMPLATE to the same name as your custom template.

8 Jan 2007, 12:30 AM
#54
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Re: Return Authorization Module (RMA)

G'day,

I've installed this mod and managed to get most of it working with Zen Cart 1.3.5. (Needed to remove some SSL related stuff.)

However, when I actually submit a Return Request, the email sent to the end user just contains the text...


EMAIL_GREET_NONEEMAIL_WELCOMEEMAIL_TEXTEMAIL_CONTACTEMAIL_WARNING

The email sent to the store owner is just fine though.

Any ideas?

Best Regards, Lloyd Borrett.

8 Jan 2007, 3:37 AM
#55
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Re: Return Authorization Module (RMA)

Its a mess up in the define files:

Just unzip the attachment, rename the YOUR_TEMPLATE folder to match your custom folder then upload the entire includes folder to your server

[Attachment no longer available]

8 Jan 2007, 4:52 AM
#56
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Re: Return Authorization Module (RMA)

Thanks, Clyde. That fixed it.

Though I've just noticed that the email sent to the store owner starts with the line "STORE_TEXT".

I suspect that this is another missing language file value.

Any ideas?

Also, there is no space between "Reason:" and the text box details in the store owners email message, which looks a bit odd.

And to be consistent, perhaps there should be one line, "Action Requested: Refund" intead of two lines.

Best Regards, Lloyd Borrett.

8 Jan 2007, 12:54 PM
#57
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Re: Return Authorization Module (RMA)

Lloyd,

add the following code to includes/languages/english/YOUR_TEMPLATE/returns.php

define('STORE_TEXT', 'The following request has been received:<br />');

save the file and upload to your server.

This should fix the that problem.

In includes/modules/pages/returns/header_php.php

find the following code:

"Action Requested" . "\n"	.
$action . "\n"	.
'------------------------------------------------------' . "\n"	.
"Reason:" . $reason .  "\n" .
 '------------------------------------------------------' . "\n" .

replace the entire block with the following:

"Action Requested:" . "\t" . $action . "\n"	.
'------------------------------------------------------' . "\n" .
"Reason:" . "\t" . $reason .  "\n" .
'------------------------------------------------------' . "\n" .

Save the file and upload to your server.

8 Jan 2007, 9:46 PM
#58
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Re: Return Authorization Module (RMA)

Thanks Clyde,

I'd already worked out the second part.

I'm not sure the <br /> is needed on the STORE_TEXT either.

Best Regards, Lloyd Borrett.

9 Jan 2007, 10:04 PM
#59
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Re: Return Authorization Module (RMA)

So will the Returns text just not show up in the Define Text Editor?
The files is uploaded, just doesn't show in Define Text Editor.

9 Jan 2007, 10:17 PM
#60
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Re: Return Authorization Module (RMA)

With this mod, when the customer inputs the info and clicks send, Is it sending it to my email address? Sorry for all the questions! :laugh: