Return Authorization Module (RMA)

helpme:

Worked great!! Thanks a million!

Glad to help

I thought I had this working, but I just went to finish setting it up and the only thing I can find in my admin for it is under admin/config Am I missing something, I thought I could find in layout boxes, but I don't see it.....I feel like I am looking right at it but where??? I was going to add it to the drop down menu however I looked at doing that and I don't know anything about

then a menu item to
includes/templates/YOUR_TEMPLATE/common/tpl_drop_menu.php

thanks for your help.

helpme:

I thought I had this working, but I just went to finish setting it up and the only thing I can find in my admin for it is under admin/config Am I missing something, I thought I could find in layout boxes, but I don't see it.....I feel like I am looking right at it but where??? I was going to add it to the drop down menu however I looked at doing that and I don't know anything about

then a menu item to
includes/templates/YOUR_TEMPLATE/common/tpl_drop_menu.php

thanks for your help.

This is an extra page and the only reference to it in admin is in admin -> configuration.

As far as adding to the drop down menu you have to edit two files:

includes/languages/english/extra_definitions/YOUR_TEMPLATE/headermenu.php

add a new define statement for the return authorization page

the other file to edit is
includes/templates/YOUR_TEMPLATE/common/tpl_drop_menu.php

Okay, so I have a really stupid question, and I apoligize for it now, but how do my customers find the page unless I put it in the drop down menu? And if I am not understanding and the customer doesn't actually use this, I do, how do I find it? I am really sorry, my day is not starting right!

helpme:

Okay, so I have a really stupid question, and I apoligize for it now, but how do my customers find the page unless I put it in the drop down menu? And if I am not understanding and the customer doesn't actually use this, I do, how do I find it? I am really sorry, my day is not starting right!

from the readme.txt of the contribution:

To add the link in your Information sidebox, copy the following code and add it in the desired location in includes/modules/sideboxes/YOUR_TEMPLATE/information.php:

if (DEFINE_RETURNS_STATUS <= 1) {
$information[] = '<a href="' . zen_href_link(FILENAME_RETURNS, '', 'SSL') . '">' . BOX_INFORMATION_RETURNS . '</a>';
}

(If you want it in the more_information sidebox, change $information[] to $more_information[] and add it to includes/modules/sideboxes/YOUR_TEMPLATE/more_information.php)

Thanks, sorry I missed that spot in the read me.txt

Hi ClydeJones

Thanks for the great mod. I am using it a as a template to create a different form and I have one question. How can I modify it to send an email to a different email address? Can it be hard coded somewhere?

Thank!

voltage:

Hi ClydeJones

Thanks for the great mod. I am using it a as a template to create a different form and I have one question. How can I modify it to send an email to a different email address? Can it be hard coded somewhere?

Thank!

You can probably use a define statement in includes/languages/english/YOUR_TEMPLATE/returns.php

define('EMAIL_TO', '[email protected]');

then in includes/modules/pages/returns/header_php.php

find:

$send_to_email = EMAIL_FROM;

and change it to:

$send_to_email = EMAIL_TO;

Has anybody had problems with the customer information prepopulate? I have installed this mod (and a modified version of it) and in both cases, the name and email are correct, but it pulls the address info for the customer with the id = 1 in every case.

Any ideas?

(Just in case I wasnt clear, lets say the first customer to sign up had the address:

7384 Green St
Las Vegas, NV 89106

No matter which customer is logged in, the above address is prepopulated.

voltage:

Has anybody had problems with the customer information prepopulate? I have installed this mod (and a modified version of it) and in both cases, the name and email are correct, but it pulls the address info for the customer with the id = 1 in every case.

Any ideas?

(Just in case I wasnt clear, lets say the first customer to sign up had the address:

7384 Green St
Las Vegas, NV 89106

No matter which customer is logged in, the above address is prepopulated.

Try this fix: I've checked it on each address I have and the come up correct.

[Attachment no longer available]

Just unzip the and upload the includes folder to your server.

Sweet! That fix literally had my name all over it! :D

BTW, what did you change? It worked like a charm.

Thanks

clydejones:

Try this fix: I've checked it on each address I have and the come up correct.

[Attachment no longer available]

Just unzip the and upload the includes folder to your server.

voltage:

Sweet! That fix literally had my name all over it! :D

BTW, what did you change? It worked like a charm.

Thanks

I had to re-work the sql statement that calls the address information.

I think the prepopulate feature is really slick. How would I go about doing the same thing with the contact us page?

Thanks again for your help

voltage:

I think the prepopulate feature is really slick. How would I go about doing the same thing with the contact us page?

Thanks again for your help
The contact us page does this by default.

So has anyone zipped this one up and made it an official contribution or would one have to go through the entire thread and do the fixes..?

Svanis:

So has anyone zipped this one up and made it an official contribution or would one have to go through the entire thread and do the fixes..?
Most recent version is available in the downloads section (Other Modules)

Clyde,
I am not sure what happened, but the link in my sidebox no longer works. It is missing the / after my url before the page name, I uninstalled, and reinstalled and it didn't fix it. Where do I fix this? Thanks!

> http://www.mommyandbabyessentials.comindex.php/?main_page=returns

helpme:

Clyde,
I am not sure what happened, but the link in my sidebox no longer works. It is missing the / after my url before the page name, I uninstalled, and reinstalled and it didn't fix it. Where do I fix this? Thanks!

This is how the link should appear in the information sidebox:

  if (DEFINE_RETURNS_STATUS <= 1) {
  $information[] = '<a href="' . zen_href_link(FILENAME_RETURNS, '', 'SSL') . '">' . BOX_INFORMATION_RETURNS . '</a>';
  }

I just checked the link and it is correct. I even copied, pasted and uploaded it again just to make sure, but no change.

helpme:

I just checked the link and it is correct. I even copied, pasted and uploaded it again just to make sure, but no change.

You might want to uninstall/reinstall the mod.

first) manually delete these files:
includes/extra_datafiles/returns_filenames.php
includes/languages/english/extra_definitions/YOUR_TEMPLATE/returns_defines.php
includes/languages/english/YOUR_TEMPLATE/returns.php
includes/languages/english/html_includes/define_returns.php
includes/languages/english/html_includes/YOUR_TEMPLATE/define_returns.php
includes/modules/pages/returns
includes/templates/YOUR_TEMPLATE/templates/tpl_returns_default.php
includes/templates/YOUR_TEMPLATE/css/returns.css

second) reinstall the mod.