Protx VSP Direct v2.0.0

I can see version number when looking under payment in admin - the far left has the version number - well 3.0.5 and 3.2 does - I would say that anything else means you are a 2 version?

Hi Conor

I recently purchased, but have yet to install, your 3.2.0 version however I noticed that the license was only for a single website.

I currently run 6 zen carts sites which I am thinking of merging into a single site using the multisite contrib and was just wondering if this was within the license to do so.

If not can I get a bulk discount?:cool:

Cheers
Brinley

fantasticals:

On a seperate note as a result of todays changes im now unable to use the Protx terminal to process payments manually, they now ask that you have a MOTO number for your acquiring bank (lloydstsb). On contacting Lloyds tsb they want me to open another merchant account and pay another monthly fee, anyone else had this ?

I also had to apply for a separate MOTO account to process telephone orders manually; though im using Streamline and this account was provided by them free of charge. Once i had the account number, I then had to contact Protx accounts and ask them to group my accounts together to avoid getting billed separately. Hope this helps. :smile:

Hi,

I have installed the latest version of ceon protx direct File Version: 3.2.0
Database Version: 3.2.0. I have installed it on zencart version 1.3.6.

The problem I am getting:-

When i try to test this I can't select the value card type the field ends up blank
also I cant select a value for card expiry date to values to this field are not there.

All the other fields are ok.
I followed the instructions correctly copying the files across,creating the table and doing the configure in admin.

Please help. Does it matter i have a prefix on my tables when i installed the sql I did it through admin and it said that the prefix was created but maybe some code is refering to the table without the prefix for these fields any ideas?

I have looked through faqs and posts and can't find an answer to this.

I am using firefox but I purchased the protx direct package using firefox fine.

I think this module is great.

regards

Martyn
https://www.beeunique.co.uk

I would re run the SQL you did - using the prefix you have on your tables and see what that does

probably also worth uninstalling from admin doing SQL and reinstalling again

Hi,

Checked SQL table has been created with our DB_PREFIX fine. Checked the files all files have been updated fine.

protx_direct_database_tables.php has DB_PREFIX in it does this need to be defined?

if (!defined('DB_PREFIX')) {
define('DB_PREFIX', '');
}
define('TABLE_PROTX_DIRECT', DB_PREFIX . 'protx_direct');

?>

Does anyone have DB_PREFIX set that had any problems with install?

Thanks for your replay

Martyn
https://www.beeunique.co.uk

Hi Martyn,

martyndw2005:

Does anyone have DB_PREFIX set that had any problems with install?

I don't think there are any problems with your database... the problem you have been describing doesn't use anything which interacts with the database, there must be some invalid HTML in your shop or a file has been corrupted when you uploaded it.

I've contacted you privately about this as this isn't a problem with the module but with something else specific to you store.

We'll get it sorted for you soon! :)

All the best...

Conor

Hi,

Shoshanna isn't it? :)

lemuria:

I'm about to upgrade to 3.2 and I'm realizing that I don't know what version I'm currently running, so I'm not sure which set of instructions to follow. I don't see the version listed in the module in the admin. Can I see the version somewhere in the admin or in the old files?

The version information display was added in version 3.0.5.

However, you were previously on version 2.x as far as I can tell so you should follow the instructions for upgrading from version 2.x

Hope that helps! :)

All the best...

Conor

Hi,

Unfortunately a small bug was found in version 3.2.0 for anyone using the new "Authenticate" Transaction Mode.

If you use "Authenticate", the replacement for "Pre-authorisation", you MUST upgrade to 3.2.1.

It is not an essential upgrade for anyone not using the "Authenticate" Transaction Mode, although it will do no harm to upgrade.

Upgrading is simple as no database changes are necessary, the updated files simply have to be copied over the existing files.

We are very sorry that this happened. Thankfully very few should be affected!

Download v3.2.1

All the best...

Conor
Ceon

Thankfully the madness of the last couple of days has settled down - so I have a chance to ask a simple question.

If I use more than one payment method - ie protx CC and Paypal, is it possible to have one of the payment buttons pre-selected.

The reason why i ask is that eventhough I have put loads of test orders through, from time to time I add my cc details only to get the "You need to select a payment method" message. Since I have set the Protx form not to retain CC details I then have to re-eneter them. :frusty:

I figure if I'm doing it so will a few customers.................any ideas if this can be done

ps: Conor did you see my previous post regarding multisite license?

Cheers
Brinley

Re pre-selecting payment option.

There's a USPS contribution which includes a separate pre-select mod as well. It's in the admin section of downloads - Zen Cart Order Manager.

Here's the link:

http://www.zen-cart.com/index.php?main_page=product_contrib_info&cPath=40_41&products_id=223

Hi Tim,

TPHoare:

Re pre-selecting payment option.

That's a decent enough way for that to work... simple and easy. Just in case anyone has a slightly updated template, as we do, the operative lines in the version of the template that comes with that module are:

// Edited by Mike Barkdoll.
    if(isset($_SESSION['payment'])) {
      echo zen_draw_radio_field('payment', $selection[$i]['id'], ($selection[$i]['id'] == $_SESSION['payment'] ? true : false ), 'id="pmt-'.$selection[$i]['id'].'"');
    } else {
      echo zen_draw_radio_field('payment', $selection[$i]['id'], ($i == 0 ? true : false ), 'id="pmt-'.$selection[$i]['id'].'"');
    }
// End of changes.

They should replace the following line in the tpl_checkout_payment_default.php template:

<?php echo zen_draw_radio_field('payment', $selection[$i]['id'], ($selection[$i]['id'] == $_SESSION['payment'] ? true : false), 'id="pmt-'.$selection[$i]['id'].'"'); ?>

Hope that helps anyone who's interested in this!

All the best...

Conor

Hi,

It is with great regret that I have to announce the temporary suspension of support for all our modules.

Following a scan yesterday, I was immediately admitted to hospital and will be undergoing neurosurgery shortly. I will not have internet access again until I have sufficiently recovered. (From past experience I know that the neurology recovery wards don't have wifi, sadly! :) ).

If everything goes well I should hopefully be up and about and back in contact, if even in a limited capacity, in just over a week or so.

This sequence of events was completely unexpected, everything has happened much quicker than I anticipated so please accept my apologies for not being able to make alternative support arrangements and any inconvenience this lack of support may cause (I'm currently the only tech guy at Ceon).

If you are having any trouble, please be sure to read the installation instructions, configuration instructions and FAQs in the module's documentation. In our experience the information there answers all questions which are not to do with specific problems/issues with a server.

If you have any absolutely urgent contact queries please use the contact form on the website. I'll do my best to get simple mobile phone-based access to e-mail later in the week so that I can respond to these e-mails. I can't give any guarantee that I will be able to do this though (or indeed be able see again well enough, within a week, to read e-mail on a mobile phone! ;) ).

Thanks in advance for your understanding. :bigups:

All the best...

Conor
Ceon

Thanks for letting us know Conor. Good luck and I hope to 'see you around here' soon.

Craig

Gook Luck!

Hi Conor

Hope it all goes well and you are back fighting fit again!

Cheers
Brinley

We all have our fingers crossed for you Conor -- Please take a minute to confirm everything is okay when you're back home and then PLEASE take some much needed time off the PC to recover!!

Kind regards

Everyone at the JSWeb team..

bit late - but Conor - really sorry to hear that - hope you get well really soon and don't worry we can cope

take care thanks for letting us know
Sarah

Hi Conor, hope all goes well for you!

If anybody can help me, I have a problem.
As I have already posted here:
http://www.zen-cart.com/forum/showthread.php?p=414625#post414625

My customers are getting the error: VPSTxID={65054B22-EA4D-81C4-3D0E-46C870A41175}

It now appears that their cards are getting charged every time they try!

What can I do to fix this? I need to get it sorted asap!

Thanks,
Steve.

Hi

Conor is the man but maybe we can help a little in the mean time.

Could you let us have some info:
Tools > Server/Version Info

This will at least tell us which version of Zen Cart you are using for a start.

Any info you can give us on which version of of the module you are using would be useful. Perhaps a screen grab of the config options (blank out any sensitive passwords/vendor names).

There has been a major upgrade recently by Protx and Conor too which means unless you've upgraded and enabled 3DSecure you will not be able to process Maestro cards which could be the problem you are having.

Have you tried a different card?

Can you disable Maestro in the config in Zen Cart?

Craig