OLD Super Orders 2.0 (See v3.0 thread instead)

Hi,

I have recently installed the module and am experiencing one problem.

When we click "Notify Client", we get a red X instead of the green check. However, we can send emails through zen-cart.

*But when I do the batch notify, it updates to a green check. I'm confused...

I have searched for several hours online and have gone through the source code. Any ideas?

Thanks

compnet32:

Hi,

I have recently installed the module and am experiencing one problem.

When we click "Notify Client", we get a red X instead of the green check. However, we can send emails through zen-cart.

*But when I do the batch notify, it updates to a green check. I'm confused...

I have searched for several hours online and have gone through the source code. Any ideas?

Thanks

A member here has resolved this issue. I don't quite remember where it was posted but search for it, its there.

Hi,

I just installed this and I'm still "playing" with it. Does it allow you to add items to an order from the admin side? If not...does anyone know of anything that will?

Thanks,
Kelly

sleepless:

Hi,

I just installed this and I'm still "playing" with it. Does it allow you to add items to an order from the admin side? If not...does anyone know of anything that will?

Thanks,
Kelly

You'll have to use Edit Orders from the downloads section, I think it's in the admin tools section.

Matt

I have just found an 'unexpected product feature' and just wondering if there is a fix?

I offer layby on my site so when applying part payments I tick the notify customer box but not the Update order status with pre-set status & comments box (because I want to leave the status as layby because it is not fully paid).

A payment email is generated however the body of the email is the previous comment on the order. Is it at all possible to leave the message body blank or have a default of 'part payment received'?

Also wondering (happy to pay for this if need be) is it at all possible to show payments and balance owing on the 'my account' screen when the customer logs in to view their orders?

Hi all,
I have a client who wants to be able to change the drop-down status list to read Shipped [3] rather than Delivered [3]. I have been searching for the right file to modify, but I haven't had any luck yet. Would some kind person please post the right file path?

Thank you so much!
Leah

tigergirl:

Hi all,
I have a client who wants to be able to change the drop-down status list to read Shipped [3] rather than Delivered [3]. I have been searching for the right file to modify, but I haven't had any luck yet. Would some kind person please post the right file path?

In the Admin area go to:
Localization ---> Orders Status

to change the name of an order status or to set it as default order status, choose the order status and then click on** edit**

Leah --

Take a look in the admin....

Admin -> Localization -> Orders Status

You should be able to change it there.

-- Rick

rriehle:

Leah --

Take a look in the admin....

Admin -> Localization -> Orders Status

You should be able to change it there.

-- Rick

Thank you Rick and dni. That was so easy!!!!! :smile:

compnet32:

Hi,

I have recently installed the module and am experiencing one problem.

When we click "Notify Client", we get a red X instead of the green check. However, we can send emails through zen-cart.

*But when I do the batch notify, it updates to a green check. I'm confused...

I have searched for several hours online and have gone through the source code. Any ideas?

Thanks

Has anyone found the solution to this problem? If did, please give us clear instructions on how to fix this... I went back to about half of the 76 pages of posts in this thread and did not see any solution only people asking the same question over and over again.

Thank you,
Ox.

I installed two modules the other day - one is Super orders 2.0 and the other is the Dual Pricing - Whole Sale module.

Now I lost some properties of my products - the shipping dimensions are not showing.

Any ideas on how to get them back? Shipping charges will not be accurate without these fields.

Thnak you

Ox.

Thank you for reading, I fixed this by applying the canadapost module again and merging the modifications with winmerge - then uploading it to my website. Now this works, however if you know the answer to my previous question about the E-mail and redX in the order updates - please elnlighten us.

Thanx, Ox.

oxxyfx:

Has anyone found the solution to this problem? If did, please give us clear instructions on how to fix this... I went back to about half of the 76 pages of posts in this thread and did not see any solution only people asking the same question over and over again.

Thank you,
Ox.

I just confirmed, that no matter what the sign "red x" says the customer is notified by E-mail when the checkbox is selected.

Any way we can fix this to show the green checkmark?

That would be really helpful - thanks.

Is it possible to add a order manually? For example when somebody orders something by telephone? is that possible?

re-aktor:

Is it possible to add a order manually? For example when somebody orders something by telephone? is that possible?

No, this is not part of Super Orders. But this is how I handle this situation:

1. A customer calls in on the phone. If they are a new customer, I create an account for them online through the "Add Customers" mod that I installed. This mod creates account and a secret password (even admin does not know what it is) is generated and emailed to the customer for their future reference.

2. I then login to this new account. But since I do not know their password, I use the master password that I setup using the Master Password mod.

3. Now that I am in their account, I enter the order as they give me the info over the phone. So basically, I am now acting as their underpaid secretary, i.e. typing in the info on their behalf.

That's it. It may sound complicated and slow, but once your telephone people get used to it, it is very quick and easy.

A few customers do not have an email address (or mostly they just don't want to reveal it to us...Spam paranoia!), so we have a standard rule that we create a fake email address for them (using their full name @ ourwebsiteurl.com). It allows us to enter the order in the system, but of course, since it is a fake address, the customer never receives any notification emails. Sometimes customers call in later and ask us to enter their correct email address for them so that they can access their account themselves in the future.

Hope that helps...I am trying to balance out my good karma account from all the help I have received from the experts in this forum. :smile:

oxxyfx:

I just confirmed, that no matter what the sign "red x" says the customer is notified by E-mail when the checkbox is selected.

Any way we can fix this to show the green checkmark?

That would be really helpful - thanks.

Is the problem with the super orders individual as previously there was a problem with the bulk order status update that was fixed with the latest revision v46.

Hi,

Does anyone know how to remove the 3 product limit for showing product pictures on the packing slip.

Most of my orders are for 5-10 products and I would like to show the images on slip.

The images are quite small and quite a few would fit onto one page so I would not have the problem of the slip being over one page in size.

Any help would be appreciated.

Thanks

skipper_2:

Hi,

Does anyone know how to remove the 3 product limit for showing product pictures on the packing slip.

Most of my orders are for 5-10 products and I would like to show the images on slip.

The images are quite small and quite a few would fit onto one page so I would not have the problem of the slip being over one page in size.

Any help would be appreciated.

Thanks

If you look inside super_packingslip.php in the admin look at line 46 where it says
if (sizeof($order->products) < 4) {
Just change the number 4 to whatever number you require +1

Thanks a lot Topcat24, have just tried it and it works great!

topcat24:

Is the problem with the super orders individual as previously there was a problem with the bulk order status update that was fixed with the latest revision v46.

This is a problem with the individual orders - I have not needed to try the batch processing.