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  1. #1
    Join Date
    Jan 2006
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    Australia
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    Default Re: AustPost Improved

    Hi There

    Just installed aust post improved and am having a slight issue with it. I am not sure if the below may be cause of this issue but my store settings weights are defaulted to lbs rather than gm or kg.

    I tested the mod by placing 2 products which I had allocated weights to into the shopping cart, then checked the shipping with the shipping estimator. I received the following message

    "ERROR:Unable to obtain a valid quote from the Australia Post Server.
    You may still checkout using this method and we will contact you with postage costs as soon as possible."

    How do I change the default lbs to show gms instead.

    TIA

  2. #2
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
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    Default Re: AustPost Improved

    Quote Originally Posted by heavenlynights View Post
    Hi There

    Just installed aust post improved and am having a slight issue with it. I am not sure if the below may be cause of this issue but my store settings weights are defaulted to lbs rather than gm or kg.

    I tested the mod by placing 2 products which I had allocated weights to into the shopping cart, then checked the shipping with the shipping estimator. I received the following message

    "ERROR:Unable to obtain a valid quote from the Australia Post Server.
    You may still checkout using this method and we will contact you with postage costs as soon as possible."

    How do I change the default lbs to show gms instead.

    TIA
    What is shown (lbs or kgs) isn't important. The important thing is the actual numbers.

    If you enter a weight of "250" regardless of what you see on screen, the value being quoted for will be either 250 grams, or 250kgs, depending on what you have selected in the module configuration.

    Also, don't forget to set your TARE weights, and the Maximum weight you will ship. Again, these are just 'numbers', but they must coincide with whatever setting Kgs/Gms you opt to use in the AP module.

    To change the TEXT from "lbs" to "gms" or "kgs" or "moonrocks" you will need to edit the english.php files. There are are threads that detail this. Being a textual change it isn't going to solve your problem.

    Cheers
    Rod

  3. #3
    Join Date
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    Location
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    Default Re: AustPost Improved

    Quote Originally Posted by RodG View Post
    What is shown (lbs or kgs) isn't important. The important thing is the actual numbers.

    If you enter a weight of "250" regardless of what you see on screen, the value being quoted for will be either 250 grams, or 250kgs, depending on what you have selected in the module configuration.

    Also, don't forget to set your TARE weights, and the Maximum weight you will ship. Again, these are just 'numbers', but they must coincide with whatever setting Kgs/Gms you opt to use in the AP module.

    To change the TEXT from "lbs" to "gms" or "kgs" or "moonrocks" you will need to edit the english.php files. There are are threads that detail this. Being a textual change it isn't going to solve your problem.

    Cheers
    Rod
    Thanks for that Rod

    I made the changes to the english.php file and strangly enough it seemed to work although I suspect the aust post server may have been down when I first tried and it is just coincidence that it worked this time.

    Have lost access to my server at the moment so I can't go and check all the TARE & maximum weights. That bit will have to wait. A quick question about the TARE. What is the significance of this function.

    TIA

  4. #4
    Join Date
    Jan 2006
    Location
    Australia
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    Default Re: AustPost Improved

    Hi again

    Just trying to get my head around this TARE thing. What exactly does this particular mean

    Package Tare Small to Medium - added percentage:weight
    What is the weight of typical packaging of small to medium packages?
    Example: 10% + 1lb 10:1
    10% + 0lbs 10:0
    0% + 5lbs 0:5
    0% + 0lbs 0:0

    In the above example

    What does the 10% mean, what does the +1lb mean and what does the 10:1

    TIA

  5. #5
    Join Date
    Jan 2007
    Location
    Australia
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    7

    Default Re: AustPost Improved

    Quote Originally Posted by heavenlynights View Post
    Hi again

    Just trying to get my head around this TARE thing. What exactly does this particular mean

    Package Tare Small to Medium - added percentage:weight
    What is the weight of typical packaging of small to medium packages?
    Example: 10% + 1lb 10:1
    10% + 0lbs 10:0
    0% + 5lbs 0:5
    0% + 0lbs 0:0

    In the above example

    What does the 10% mean, what does the +1lb mean and what does the 10:1

    TIA
    10% means 'add 10% of the total product weight as the packaging weight'.

    The +1lb (or 1gm, or 1kg) means add 1 of these to the products weight for packaging.

    In other words, if you have a product that weighs 5kgs, and someone buys 2 of them, the total product weight will be 10kgs, and the shipping weight will be total product weight plus tare weight.

    If your TARE weight is set to 10:0 the shipping weight will be 11kgs (10kg + 1kg).

    If your tare weight is set to
    0:10 the shipping weight will be 20kgs (10kg + 10kg)

    If you set the tare weight to 10:10 the shipping weight will be
    21kgs ( 10kgs + 1 kgs) + 10kgs.

    Needless to say, your choice of tare weight settings will depend very much on the products you sell and the packaging you use.

    Most of the products we sell will fit into either a number#2 or #5 padded bag, so we have our tare weight set up as
    0:40 (small item)
    0:200 (large item).

    This means that we don't add any percentage weights, we just add a fixed 40gms for small parcels, and 200gms for the larger parcels.

    I have no idea what zencart uses to distinquish the difference between a small parcel and a large parcel, but it does seem to work ok.

    Cheers
    Rod

 

 

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