oz post shipping module help

Soulkreed:

turned on curl and debug and still nothing.

Hi rod,

forgive me I am a newbie, I have had the Aust post module installed on my cart & I have been reading your thread thanks its great your support, now for the life of me I can not find the 'debug' button, I can see the cURL and have moved to 'yes' but debug I can't see it.

I am having a few issues and want to find out what's going on.

I have ticked the boxes of the Aust post services I want and when I go a test the price is not correct - I know for a fact the 3kg express bag is not $4.55 which it is saying in my cart against my order + I have also put a handling fee against it and have said do not show but it is def not in the total as total only you guessed it $4.55

Any help really appreciated.

Thanks mate

The wizzard:

I have had the Aust post module installed on my cart & I have been reading your thread thanks its great your support, now for the life of me I can not find the 'debug' button, I can see the cURL and have moved to 'yes' but debug I can't see it.

It should be immediately above the cURL setting. If it isn't there you are either running a really old copy, or it didn't get installed correctly. Try clicking the uninstall button then install again.

The wizzard:

I have ticked the boxes of the Aust post services I want

This may be your first mistake. Allthough in many cases it will appear to the same thing, but my advise is to tick everything except the methods that you explicitly don't want.

The wizzard:

and when I go a test the price is not correct -

The price will be correct according to the information provided to the module.
If it is different to what you think it should be it is your mistake rather than the program. Knowing this will make it easier to identify places we need to be looking.

The wizzard:

I know for a fact the 3kg express bag is not $4.55

You're right, it isn't. 3kg Express Satchels are $11.30 (that is what the server currently returns).

The wizzard:

which it is saying in my cart against my order

Please provide a URL, I need to see this for myself.

The wizzard:

• I have also put a handling fee against it

This handling fee wouldn't happen to be 20cents would it?

The wizzard:

and have said do not show

"Do not show" isn't the same as "do not use". If a handling fee is defined it will be added to the shipping total. The "do not show" gives you the option to let your customers know if, and how much you are charging them.

The wizzard:

but it is def not in the total as total only you guessed it $4.55

I've been scratching my head trying to figure where a value of $4.55 could possibly originate from and about the closest I can figure that makes sense is if your item is being quoted at the minimum parcel rate $4.35 with a 20cent handling fee. Does this sound feasible to you?

Cheers
Rod

RodG:

It should be immediately above the cURL setting. If it isn't there you are either running a really old copy, or it didn't get installed correctly. Try clicking the uninstall button then install again.

This may be your first mistake. Allthough in many cases it will appear to the same thing, but my advise is to tick everything except the methods that you explicitly don't want.

The price will be correct according to the information provided to the module.
If it is different to what you think it should be it is your mistake rather than the program. Knowing this will make it easier to identify places we need to be looking.

You're right, it isn't. 3kg Express Satchels are $11.30 (that is what the server currently returns).

Please provide a URL, I need to see this for myself.

This handling fee wouldn't happen to be 20cents would it?

"Do not show" isn't the same as "do not use". If a handling fee is defined it will be added to the shipping total. The "do not show" gives you the option to let your customers know if, and how much you are charging them.

I've been scratching my head trying to figure where a value of $4.55 could possibly originate from and about the closest I can figure that makes sense is if your item is being quoted at the minimum parcel rate $4.35 with a 20cent handling fee. Does this sound feasible to you?

Cheers
Rod
Posted via Mobile Device

RodG:

It should be immediately above the cURL setting. If it isn't there you are either running a really old copy, or it didn't get installed correctly. Try clicking the uninstall button then install again.

Thanks Rod for your help mate what is the best way to send you the URL as I don't want it public yet

This may be your first mistake. Allthough in many cases it will appear to the same thing, but my advise is to tick everything except the methods that you explicitly don't want.

The price will be correct according to the information provided to the module.
If it is different to what you think it should be it is your mistake rather than the program. Knowing this will make it easier to identify places we need to be looking.

You're right, it isn't. 3kg Express Satchels are $11.30 (that is what the server currently returns).

Please provide a URL, I need to see this for myself.

This handling fee wouldn't happen to be 20cents would it?

"Do not show" isn't the same as "do not use". If a handling fee is defined it will be added to the shipping total. The "do not show" gives you the option to let your customers know if, and how much you are charging them.

I've been scratching my head trying to figure where a value of $4.55 could possibly originate from and about the closest I can figure that makes sense is if your item is being quoted at the minimum parcel rate $4.35 with a 20cent handling fee. Does this sound feasible to you?

Cheers
Rod
Posted via Mobile Device

Posted via Mobile Device

Hi rod
thanks for your prompt response as we are on test mode how can I get you a URL privately
I have a developer helping with the set up
so I'll make sure he reads this
Posted via Mobile Device

Just sent you message with info
thx

The wizzard:

Just sent you message with info
thx

What version of ozpost are you using?

Did you find the debug option?

It appears that your quote requests aren't reaching the server for some reason.

Please enable ALL shipping methods as that may provide further clues.

Could you also please make your handling fees visible (even if there are no handling fees).

Cheers
Rod

HI Rod.
I m having a problem with the oz post mod.
First though, what is the current version? I have Version: V1.0.2 from the zencart site but i see you mention v 2... and TNT prices in a post. How do i get the latest version?

I'm using

Ozpost V1.0.2
Zen Cart 1.3.8a
PHP Version 5.2.13

Website is here - http://www.freestyleimports.com/freestyleimportscomau/index.php?main_page=product_info&cPath=34&products_id=182

I have dual pricing 1.5 and hidden wholesale 2.0 installed.

I have added the code from patching.txt to

/admin/includes/modules/update_product.php

and

/admin/includes/modules/product/collect_info.php

as these are changed files in dual pricing 1.5

The postage quotes from ozpost come back too low when i compare them to the Australia Post website.

Eg;

Debugging information
Item 1 1:8 Nokier Brushed Truck
Attribute Item Parcel
Qty 1 Weight 100 Qty 1 Weight 110
Dimensions 40.00 x 10.00 x 10.00 40.00 x 10.00 x 10
Cube 4000 4000
CubicWeight 1Kgs 1Kgs

here's the postage costs from ozpost
$0.00 0 (Includes $0.00 Packaging & Handling ).
$4.35 4 (Includes $0.00 Packaging & Handling ).
$7.15 5 (Includes $0.00 Packaging & Handling ).
$8.00 1 (Includes $0.00 Packaging & Handling ).
$11.05 5 (Includes $0.00 Packaging & Handling ).
$14.55 5 (Includes $0.00 Packaging & Handling ).
$14.70 1 (Includes $0.00 Packaging & Handling ).
$18.50 1 (Includes $0.00 Packaging & Handling ).

Australia Post website gives me this

Sending parcels within Australia
From 4558To 4563 Weight 3kg - 4kg Dimensions 40.0cm x 10.0cm x 10.0cm
Regular Parcel $9.85
Expected delivery time: 1 Business day

Express Post 5kg Satchel
Help text for Express Post 5kg Satchel

Express Post 5kg Satchel Satchel measures 31cm x 40.5cm. $18.50

Express Post Parcel Guaranteed next business day delivery for parcels up to 20kg within the Express Post network. $14.20

Express Post Platinum Parcel $18.80

i just added the includes files 2.0.4 to the ozpost mod. Are there any new admin files ive missed?

Now it's almost the same price as the Australia Post site

Regular Parcel - $9.35 ozpost/ $9.85 australia post

Wow that Fastways and TNT stuff is great! can't wait to get that going. Thanks Rod. Just gott aget the post bit sorted first.

marknew:

HI Rod.
I m having a problem with the oz post mod.
First though, what is the current version? I have Version: V1.0.2 from the zencart site but i see you mention v 2... and TNT prices in a post. How do i get the latest version?

The latest version (with TNT & Fastway support) hasn't been officially released yet, but the files to upgrade an existing ozpost installation can be found as an attachment to one of my posts in the main ozpost support thread.

marknew:

Website is here - http://www.freestyleimports.com/freestyleimportscomau/index.php?main_page=product_info&cPath=34&products_id=182

The link doesn't help if you have the shipping quotes disabled (or only available after signing in and going to the checkout).

marknew:

I have added the code from patching.txt to
/admin/includes/modules/update_product.php
and /admin/includes/modules/product/collect_info.php as these are changed files in dual pricing 1.5

Those changes won't directly affect quotes - They are there to give you the ability to add/edit the dimension data.

marknew:

The postage quotes from ozpost come back too low when i compare them to the Australia Post website.

This really can't happen since both sites use the same data, so if it ever seems to happen it can only be caused by your input data not being what you think it is.

marknew:

Debugging information
Item 1 1:8 Nokier Brushed Truck
Attribute Item Parcel
Qty 1 Weight 100 Qty 1 Weight 110
Dimensions 40.00 x 10.00 x 10.00 40.00 x 10.00 x 10
Cube 4000 4000
CubicWeight 1Kgs 1Kgs

here's the postage costs from ozpost
$0.00 0 (Includes $0.00 Packaging & Handling ).
$4.35 4 (Includes $0.00 Packaging & Handling ).

This looks perfectly correct to me.. (you can ignore the $0.00 "quote" that is a 'bogus' output field to ensure the module has something to output in debug mode).

The $4.35 quote would be for a small parcel, weighing 110gms (100gms + 10% tare).
The dimensions you have given this item 40.00cm x 10.00cm x 10cm ensures that this item won't be quoted as a letter, and although the cubic weight is 1kg, the actual weight (according to the data provided) is considerably less than 1kg and the cubing rules only apply to parcels heavier than this - as such, the ozpost module has quite correctly quoted you $4.35 charged as a regular parcel.

The other figues you quoted can be explained in the same manner.

marknew:

Australia Post website gives me this

Sending parcels within Australia
From 4558To 4563 Weight 3kg - 4kg Dimensions 40.0cm x 10.0cm x 10.0cm
Regular Parcel $9.85

I suspect this is also correct, a 3kg - 4kg regular parcel will cost $9.85.

As I said, your input data isn't what you think it is. 100gm seems a little light to me. Does this $385 truck really only weigh 100gms?

Do keep in mind that although the Aust Post cubing rules are taken into consideration, the item weight is still the most important factor in determining costs.

Cheers
Rod

marknew:

i just added the includes files 2.0.4 to the ozpost mod. Are there any new admin files ive missed?

I dunno, is there? :-)

This new upgrade doesn't have any additional files that aren't included in the original distribution archive, so as long as you have installed the original files OK it is just a matter of replacing the two upgrade files.

Oh, please note, this upgrade is missing several of the icons/graphics for the new shipping methods (I started working on them, but I've been sidetracked for the last week or so). They don't affect the functionality at all, but the lack of them does make the display look a bit unbalanced.

Cheers
Rod

Thanks Rod.
Yeh 100grams was just for testing.

Can you point me in the right direction to get the icons showing?
If i get them showing I could post the code and maybe save you a bit of time.

Hi Rod,

Not sure what happened but now it's gone back to the low amounts.

Debugging information
Item 1 Leopard 1/10 Electric 4WD buggy
Attribute Item Parcel
Qty 1 Weight gms Qty 1 Weight 376.2gms
Dimensions 90.00 x 12.00 x 12.00 90.00 x 12.00 x 12
Cube 12960cc 12960cc
CubicWeight 3.24Kgs 3.24Kgs

Server response time 2.037ms

RPP5.604 Regular ParcelEXP8.001 Express ParcelREG8.405Registered ParcelRPPi8.405Insured ParcelEXPi10.801 Insured ExpressCOD15.805Cash On Delivery 2.80 2.80 COTTON+TREE COOROY

$5.60Australia Post, Regular Parcel 4 Days Estimated Delivery. Includes $0.00 Packaging & Handling.

$8.00Australia Post, Express Parcel 1 Days Estimated Delivery. Includes $0.00 Packaging & Handling.

Australia Post site -

Regular parcel: $9.85
Express Post Parcel $14.20

marknew:

Item 1 Leopard 1/10 Electric 4WD buggy
Attribute Item Parcel
Qty 1 Weight gms Qty 1 Weight 376.2gms
Dimensions 90.00 x 12.00 x 12.00 90.00 x 12.00 x 12

$5.60Australia Post, Regular Parcel 4 Days Estimated Delivery. Includes $0.00 Packaging & Handling.

$8.00Australia Post, Express Parcel 1 Days Estimated Delivery. Includes $0.00 Packaging & Handling.

The figures above are all correct.

marknew:

Australia Post site -

Regular parcel: $9.85
Express Post Parcel $14.20

You must be using different input data. Try again using the same figures given above. ie, Weight 376.2gms , L90.00cm W12.00cm H12

Cheers
Rod

sorry. i must have been looking at this too long.

Thanks.

marknew:

Can you point me in the right direction to get the icons showing?

These are enabled/disabled by the 'icons type' setting.

Unlike previous versions this isn't an 'on/off' setting, as well as 'none' it offers a choice of icon types (jgp, png, gif), by selecting one of these types that particular set of icons will be used (as long as they exist).

The actual names of the icons are a little cryptic in that they are based on the ID's used by the different shipping methods. These haven't all been documented yet and the missing ones will probably show up as broken links.

Although the 'easy' thing for me to do would be to create one set of icons and replicate them as the different file types it isn't what I was thinking of when I created this option - The reason I created it isn't so much to do with the different file types (although some people do have a preference), it was because as well as my original icons, other people have created/contributed their own set, which I also like, and since the contributed set used a different filetype than the originals, selecting the 'set' to used based on filetype (filename extension) was a trivial way of supporting both formats. The 3rd set needs to be created from scratch to give it yet another totally different look.

marknew:

If i get them showing I could post the code and maybe save you a bit of time.

Hhhmm, if you are offereing to create a set of icons for me (or complete the existing set(s) you are quite welcome too. :smile:

Cheers
Rod

Does it just need a .png and .gif set of icons the same as the .jpeg set in the download plus Fastway and TNT?
So i could convert the jpegs to png and gif and upoad them?

I'd be happy to create the icon sets. I've used this mod and your older Aust post for ages. Happy to give a bit back where I can.

marknew:

Does it just need a .png and .gif set of icons the same as the .jpg set in the download plus Fastway and TNT?

Yes, that's exactly what it needs.

marknew:

So i could convert the jpegs to png and gif and upoad them?

A direct copy/convert is what I would like to avoid (for no other reason than variety between the different sets).

marknew:

I'd be happy to create the icon sets. I've used this mod and your older Aust post for ages. Happy to give a bit back where I can.

I can't see me getting back onto them for at least another week or so, so if you'd like to continue from where I've left off that would be great, doubly so if you can complete them before I even get a chance to get back to it.

You can download all of the icons currently finished via this link. There isn't very many more required (which is what makes it all the more frustrating that I've had to put it aside). The gif & jpeg sets are very similar (if not identical) so if you want to create a complete set to suit your tastes or your store feel free to either of these with a new set.

The .png's are noticibly different and the TNT/Fastway icons need to be made to match.

Cheers
Rod