Mailbeez After Sales Modules

tried MailBeez with an early Zencart 1.5 Beta and it worked w/o any modifications. Will check again.

mailbeez:

tried MailBeez with an early Zencart 1.5 Beta and it worked w/o any modifications. Will check again.

Just doing so searching and found this thread. Thought it might be related:
http://www.zen-cart.com/forum/showthread.php?t=184138&highlight=Admin+Page+Registration

hi jeking,

looks like the right information to make mailbeez work with the latest zencart 1.5 beta!

Maybe you can try to build the new plugins? should be quite simple once understood how it works

cord

Hi,

Can anyone help me?

I am trying to incorporate my header into emails and it is coming up too small in comparison to the body of the email.

I have attached a screen print of the email.

Also, does anyone know how I can remove the pink spaces circled? I want them white like the rest of the body of the email.

Thanks

lindsey80:

Hi,

Can anyone help me?

I am trying to incorporate my header into emails and it is coming up too small in comparison to the body of the email.

I have attached a screen print of the email.

Also, does anyone know how I can remove the pink spaces circled? I want them white like the rest of the body of the email.

Thanks
hi lindsey,

sounds like html formatting issues. Almost everythink (premium modules: really everything) can be adjusted using html in the tpl files.

Header-image: think you need to make a bigger images

Pink areas: I guess you use CSS in you email? the pink areas are blockquote-tags, so try to add formats for those as well.

cheers
cord

mailbeez:

hi lindsey,

sounds like html formatting issues. Almost everythink (premium modules: really everything) can be adjusted using html in the tpl files.

Header-image: think you need to make a bigger images

Pink areas: I guess you use CSS in you email? the pink areas are blockquote-tags, so try to add formats for those as well.

cheers
cord

Thanks

I have tried playing around with the header making it bigger but with no success. I thought I had worked it out as when I viewed the email in outlook via the preview pane the header was perfect, but when I viewed the actual email the body boxes stretch but not the header??? This is driving me insaine and I have trying to sort this for a couple of days without any luck.

The same for the gaps, the white spaces appear without anything being changed after reinstating the original files??

Anyone else had any of these problems?!?! :no:

welcome to the world of making nice layouts, that look ok in different email clients ;-)

Your issues are pure html coding related, so there is not a common solution, but it requires customization work with try & error testing... can tell you stories about this :lamo:

I recommend you go back to the default template and start from scratch, testing every single change.

(btw. the cool thing with e.g. the review_advanced module is, that there is already a choice of nice, tested email layouts and when sending a test-email the list of products is already filled :cool:)

mailbeez:

welcome to the world of making nice layouts, that look ok in different email clients ;-)

Your issues are pure html coding related, so there is not a common solution, but it requires customization work with try & error testing... can tell you stories about this :lamo:

I recommend you go back to the default template and start from scratch, testing every single change.

(btw. the cool thing with e.g. the review_advanced module is, that there is already a choice of nice, tested email layouts and when sending a test-email the list of products is already filled :cool:)

Ha ha,

I've given in for now and literally put a plain logo which matches my website for now. It's good enough, but I am a bit of a perfectioinist which is why I was getting so frustraited!

Once business gets off the ground I will invest in some of the great add on's especially the template manager!

Thanks for all your help!

Just installed the latest version and now find that the output window (on screen) is not aligned correctly. I cannot see the result area.

Looking at the attached image you can see it is at the bottom of the page and too far to the left.

How could I correct this?

Thanks

Sorted thanks

Ok... next problem:
Sending a test mail from the feedback module I get "Navigation to web page was cancelled" "Retype the address" I get the same when trying to run.

Only thing that has changed (apart from the upgrade) is I have just changed the domain name of the site. All settings are in place throughout.

Bump...
Anyone have any idea how I can get this working again?

Thanks

sorry for my late reply - didnt got any notification!?

did you adjust all your path information in the store's configuration?

any SEO / URL rewriting active?

cheers
cord

Yes I reset all paths and have CEON running...
For what ever reason it eventually settle in and began working.

One question I do have: Using the feedback module I find when customers leave a comment I can be hard to identify them from the order database records as they may just use their first name Etc. So when it comes to me issuing a discount voucher I have to trawl through many email addresses to id them.

Not really a Mailbeez issue but if anyone has an easier way to id the sender I would love to know...

hi rizla,

looks like to got it working again.

Regarding a discount coupon for reviews: am working on a module that automatically sends discount coupons after a customer has given one or more (per order) approved reviews.

hope to release that soon - you will find it using the version/update check on the MailBeez dashboard

cheers
cord

hi Rizla,

the review reward coupon module is now available:
Review Reward Coupon

cheers
cordu

Just wondering if anyone else has noticed the review reminder is only sending 1 email! The last few times I have run the module it looks to run fine but only sends out 1 email.
This is after upgrading to the latest version.
For example ran it a few minutes ago, should have sent out 35 emails, and ran it on 10/19 should have sent out 26.
Any ideas why???

hi mike,

assuming you have checked the Beez-O-Graph & Reports -> Tracking please have a look in your cache directory if there is any error log "MyDebug..."

if you have many, just delete all, Run MailBeez again and check

cheers
cord

mailbeez:

hi mike,

assuming you have checked the Beez-O-Graph & Reports -> Tracking please have a look in your cache directory if there is any error log "MyDebug..."

if you have many, just delete all, Run MailBeez again and check

cheers
cord

Yup checked the beez-o-graph tracking and the myDEBUG's nothing concerning the beez...
I compared the mailbeez tracking to my order list to come up with the #'s missed b4, here is the beez tracking info:

122	2011-10-27 08:55:40 	review	1032 	s_clowry########################## 	 	PROD 	40
121	2011-10-19 15:25:47 	review	1185 	mainlineb################## 	 	PROD 	37
120	2011-10-12 12:45:58 	review	1226 	jason################# 	 	PROD 	36 

Please check if both your "send copy to" and "send simulation to" email addresses are valid. depending on your settings the mail service might stop if these are not valid, which then causes that only 1 email is send per run (the copy is send after the "real email")