OLD Super Orders 2.0 (See v3.0 thread instead)

philip56:

Many thanks BlindSide, your fix for the font size change worked a treat.

With reference to my image problem, I must clarify - I am not having a problem displaying the image in the invoice and packing note but in all emails across the site.

Regards

Philip
What are you seeing exactly? Do you see the broken image placeholder (the "red x" in IE) where the image should be, or is the space completely void of any image indication. Keep in mind that Mozilla Firefox simply hides the space where broken images sit, so you won't see anything there.

First thing I would do is get Firefox. If that step is done, go get Web Developer and Firebug. I find both of these tools absolutely invaluable for any kind of web page troubleshooting.

In this case, open one of the broken pages, then got to the web developer toolbar and choose Images > Find Broken Images. See what it finds and go from there.

Tha;nk you topcat24 and Blindside for your reply and work on the mod. The mod is very helpful for my store.

I have special need for having all products images shown on packing slip for processing purpose, not for inserting into customer's order.

I have a few questions regarding orders with Paypal and Credit Card (authorize.net).

1. When I view orders paid by Credit Cards in SO detail page: I dot not see the AVS status and CVV status on the payment section. Do I need to make any setting changes in Authorize.net AIM or SO in order for these status to show up?

2. For orders paid by Paypa;: SO detail page does not show Payer's Verified Address. what can I do to have this info shown up?

Thanks for your inputs.

BlindSide:

What are you seeing exactly? Do you see the broken image placeholder (the "red x" in IE) where the image should be, or is the space completely void of any image indication. Keep in mind that Mozilla Firefox simply hides the space where broken images sit, so you won't see anything there.

First thing I would do is get Firefox. If that step is done, go get Web Developer and Firebug. I find both of these tools absolutely invaluable for any kind of web page troubleshooting.

In this case, open one of the broken pages, then got to the web developer toolbar and choose Images > Find Broken Images. See what it finds and go from there.

Thanks BlindSide. Yes, I'm getting the broken image placeholder. I'll folow the advice you give and report back.

Regards

Philip

topcat24:

Does it work using the normal orders method, so that when you change the status the customer is able to download? If it does then I do not know what could be causing the problem as downloads are done by changing the Status and you says that the status is changing. Looking round the forums I think at the current time downloads are done by order date and not by when the order status has been changed this is not down to super orders.

Yes, using the normal method, it works. The status is changing but the expiration date is not extending so I wind up with a "green" status and an old date and so downloads are still registering as expired (sorry your download has expired)

I don't recall having a problem when I used an older version of Super Orders with Zen 1.2.7

Anyways, how about this... Could I somehow modify SuperOrders to set the order date to the current date when I do a batch status change?

I am still using V1.3 but being as that thread is locked, I am posting here, pardon me if that's the wrong thing to do.

I did upgrade to 2.0 but did not like it at all, so here I am with 1.3 and a problem I have been trying to solve forever.

When I update an invoice, the best I seem to be able to do is send an email to the customer with a link to the new invoice. I really want the customer to get an email that has all of the new info in it, not just a link. Is anyone able to help me with that please? Thank you. :)

Is anyone using this Super Orders successfully with Edit Orders also installed in Zen Cart 1.3.8a?

Are there any specific fixes to allow these two mods to work together?

Thanks

gsdcypher:

Is anyone using this Super Orders successfully with Edit Orders also installed in Zen Cart 1.3.8a?

Are there any specific fixes to allow these two mods to work together?

Thanks
Yeah, let me know if you find them. I gave up on Edit Orders because it didn't play nicely with SuperOrders and because it couldn't handle products with attributes. I would love to have if it ever gets fixed.

hi mauryg,

i was afraid of that. if you don't use edit orders, what do you use to edit your orders (add and remove items) that is compatible with super orders??? BTW my store has a lot of products with attributes...

thanks.

I gave up on Edit Orders because it didn't play nicely with SuperOrders and because it couldn't handle products with attributes.

gsdcypher,
For starters you can read my post #934. It pretty much spells out the problems.
If it is a single or several complete items which I have to back order, I use the "Split Orders" in SO. Then I adjust the amount of funds I capture from the authorization. When the backordered items are shipped, I capture the remainder.
If it's a "partial" shipiment of a single item, then I would have to split the order to remove the partial item, delete that order and create 2 new orders using "Encrypted Password", one for the amount to be shipped now and one for the balance to be shipped later. Lots of work. Easier to tell the customer you'll ship the whole amount when you get the balance.
Yes, attributes are a PITA (pain in the ######), especially since there is no real good way to assign individual stock numbers to keep track of the various items. I was hoping that Helixx would finish his mod, but so far, no go.

gsdcypher:

Is anyone using this Super Orders successfully with Edit Orders also installed in Zen Cart 1.3.8a?

Are there any specific fixes to allow these two mods to work together?

Thanks

I've just installed Super Orders today on my testing server. I been setting it up the way I would like and testing it before I upload. I uninstall Edit Orders but then reinstall it and been modifying admin/edit_orders.php to load as a popup in Super Orders. I also been modifying it down to just editing products and removing what I don't need. I still have some bugs to work out, but so far it is working.

Not a simple process to make, been 3 hours on it so far. Just stop in to see if there was something I was missing..... guess not.

If you wish to use Edit Orders as is, then that's as simple as changing some code.
Add this line in admin/includes/extra_datafiles/super_orders_defines.php

define('FILENAME_EDIT_ORDERS', 'edit_orders');

In admin/super_orders.php on line 675 or the seconded FILENAME_SUPER_EDIT, replace it with FILENAME_EDIT_ORDERS.

Then when you click on the link above the products, Edit Orders page shows up. That's basically where I started.

BlindSide:

What are you seeing exactly? Do you see the broken image placeholder (the "red x" in IE) where the image should be, or is the space completely void of any image indication. Keep in mind that Mozilla Firefox simply hides the space where broken images sit, so you won't see anything there.

First thing I would do is get Firefox. If that step is done, go get Web Developer and Firebug. I find both of these tools absolutely invaluable for any kind of web page troubleshooting.

In this case, open one of the broken pages, then got to the web developer toolbar and choose Images > Find Broken Images. See what it finds and go from there.

Many thanks once again. It turns out it was the content of the .htaccess file..........

Philip

I have been using super order for a while and I love it thank you. But I just moved my site to a new server and when I tried to use my super orders it says "can't open file" can some one help get this great mod back up and running???

Am I posting this in the right area? Or should I post it some place else?

I am wondering the same thing. Do I need to post somewhere else to get help with the emailing updated invoices question?

Back again!!

I'm trying to fix the famous "red cross when updating order status" bug.
have super_orders_2.0 rev46 and zen cart 1.3.7 so I have done the mod mentioned in post 971 by gsdcypher. It doesn't seem to have solved the problem. What am I missing.

All the best

Philip

touchclothing:

I have been using super order for a while and I love it thank you. But I just moved my site to a new server and when I tried to use my super orders it says "can't open file" can some one help get this great mod back up and running???
That's way too broad of an error message to help. What SO page gives you that error? Is that error the only text on the page, or do portions of the page render (i.e. can you see the navigation at all)? Does the rest of your admin work?
philip56:

I'm trying to fix the famous "red cross when updating order status" bug.
have super_orders_2.0 rev46 and zen cart 1.3.7 so I have done the mod mentioned in post 971 by gsdcypher. It doesn't seem to have solved the problem. What am I missing.
katco:

I am wondering the same thing. Do I need to post somewhere else to get help with the emailing updated invoices question?
That problem has been handled several times over. Search the thread for the solution. The phrase "email update red x" should get the results.

What in the heck does a red X have to do with my question? I dont have a red X problem. And I did and have searched the thread but did not find the answer to my question.

Then you worded your question too vaguely, as it sounded like a follow-up to philip56's question. Can you specifically tell me what's up?

Quick update for everyone: I'll be attending the Zen Cart dev conference in Toronto this weekend. But that's not the update.

The part you need to know about is the fact that while I'm there, I will be presenting some big new features and functionality that might actually make their way into the Zen core! I don't want to talk to loudly about it yet, because they may shoot me down. However, it's something that we've talked about for some time, and I've finally been able to follow through on those discussions.

This is important to you because it has been the focus of my development work over the past year or so, explaining the lack of SO updates and forum posts. We'll see how it goes, I'll report any good news here and on my blog (see my sig).

For anyone attending, I'll see you in Toronto!

From post # 988:

katco:

I am still using V1.3 but being as that thread is locked, I am posting here, pardon me if that's the wrong thing to do.

I did upgrade to 2.0 but did not like it at all, so here I am with 1.3 and a problem I have been trying to solve forever.

When I update an invoice, the best I seem to be able to do is send an email to the customer with a link to the new invoice. I really want the customer to get an email that has all of the new info in it, not just a link. Is anyone able to help me with that please? Thank you. :)